Chime Online Banking vs. Xoom, a PayPal Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chime
Score 4.6 out of 10
N/A
Chime is an online banking solution from the company of the same name in San Francisco, allowing users to track account balances, daily transactions, and savings from anywhere with the Chime mobile app, and get daily balance notifications and instant transaction alerts any time for use of the included Chime Visa Debit Card.N/A
Xoom, a PayPal Service
Score 8.5 out of 10
N/A
Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.N/A
Pricing
Chime Online BankingXoom, a PayPal Service
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChimeXoom, a PayPal Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Chime Online BankingXoom, a PayPal Service
Top Pros
Top Cons
User Ratings
Chime Online BankingXoom, a PayPal Service
Likelihood to Recommend
4.5
(4 ratings)
8.4
(22 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
1.0
(1 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Chime Online BankingXoom, a PayPal Service
Likelihood to Recommend
Chime
It is very helpful for me. It is reliable and simple to use. The Sign-up process of Chime Online Banking was simple and I was able to easily set up a direct deposit and link my bank account. It keeps me updated on every purchase I do from my account. The best thing is that it's free and has no hidden charges or paycheck fees. It has a special feature called SpotMe where they will cover your overdraft in a very neat way.
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PayPal
Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
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Pros
Chime
  • Ease of use
  • Simple interface within the application.
  • Helpful support, when needed.
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PayPal
  • Very fast transfer and very secure as being of PayPal.
  • Receiver don't need to download the app or use Xoom.
  • It supports bank and debit card to transfer funds and same with the receiver.
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Cons
Chime
  • Their CC is hard to figure out.
  • Website could be streamlined.
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PayPal
  • Some destinations take longer to get delivered to.
  • Higher amounts of money are harder to transfer.
  • High fees when trying to add funds to new card.
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Likelihood to Renew
Chime
No answers on this topic
PayPal
I don't see any other service that is so versatile and which offers such a breadth of services.
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Usability
Chime
No answers on this topic
PayPal
It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
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Support Rating
Chime
When my money was stolen from my account I was told there would be an investigation between 15-45 days. They didn't investigate at all. The next day I was denied my claim after being robbed for $850.
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PayPal
The support team is excellent. They help with any queries.
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Implementation Rating
Chime
No answers on this topic
PayPal
The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
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Alternatives Considered
Chime
First of all, Chime Online Banking is really the best option for new users. The User Interface and User Experience of the Chime app are really great. There are comparatively faster money transactions with Chime Online Banking and it has no fees at all. It is more reliable. It also allows you to lock your card if it is stolen or lost which is a great feature. At last, it is more rewarding than other online banking services with a great team of customer grievances.
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PayPal
We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
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Return on Investment
Chime
  • Positive ROI by way of quick and easy transactions.
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PayPal
  • We have had an uptick in payment processing times.
  • We receive payments from customers on time with no lag between invoice and payment dates.
  • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
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