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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChiroTouch

    Score2 out of 10
    N/AChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

    $159

    per month

    WeTransfer

    Score8.5 out of 10
    N/AWeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.

    $12

    per month

    Pricing
    ChiroTouchWeTransfer
    Editions & Modules
    ChiroTouch
    $159.00
    per month
    Pro
    $12.00
    per month
    Offerings
    Pricing Offerings
    ChiroTouchWeTransfer
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChiroTouchWeTransfer
    Considered Both Products
    ChiroTouch
    No answer on this topic
    WeTransfer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    ChiroTouchWeTransfer
    Small Businesses
    No answers on this topic
    Dropbox DocSend
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Dropbox DocSend
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChiroTouchWeTransfer
    Likelihood to Recommend
    10.0
    (5 ratings)
    9.7
    (13 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    9.3
    (7 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    9.6
    (4 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChiroTouchWeTransfer
    Likelihood to Recommend
    ChiroTouch
    ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
    Incentivized
    Read full review
    WeTransfer
    It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
    Incentivized
    Read full review
    Pros
    ChiroTouch
    • Allows for a lot of customization that can make the software work well for small and large practices
    • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
    • Manages all your patient data in one place
    • Uses iPad apps as well as desktop applications
    Incentivized
    Read full review
    WeTransfer
    • You don't have to sign up for an account, you can just use it when visiting the website.
    • It is really simple and straightforward to use.
    • It has never failed me.
    • It tells you when your files have been successfully sent and when the other person downloaded it.
    Incentivized
    Read full review
    Cons
    ChiroTouch
    • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
    • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
    • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
    Incentivized
    Read full review
    WeTransfer
    • With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
    • Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.
    Incentivized
    Read full review
    Likelihood to Renew
    ChiroTouch
    ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
    Incentivized
    Read full review
    WeTransfer
    No answers on this topic
    Usability
    ChiroTouch
    It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
    Incentivized
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    WeTransfer
    WeTransfer is one of the most usable software. Incredibly smart and simple interface that I’m not sure has a comparable example that is as easy to use. The immediate ability to do what WeTransfer provides a solution for is a genius-level move from the creators. Well done, WeTransfer, well done.
    Incentivized
    Read full review
    Reliability and Availability
    ChiroTouch
    Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
    Incentivized
    Read full review
    WeTransfer
    No answers on this topic
    Performance
    ChiroTouch
    Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
    Incentivized
    Read full review
    WeTransfer
    WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
    Incentivized
    Read full review
    Support Rating
    ChiroTouch
    A+ Customer Support in all areas of ChiroTouch!
    Incentivized
    Read full review
    WeTransfer
    I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
    Incentivized
    Read full review
    Online Training
    ChiroTouch
    The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
    Incentivized
    Read full review
    WeTransfer
    No answers on this topic
    Implementation Rating
    ChiroTouch
    If you are not happy with your trainer, ask for someone new.
    Incentivized
    Read full review
    WeTransfer
    No answers on this topic
    Alternatives Considered
    ChiroTouch
    We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
    Incentivized
    Read full review
    WeTransfer
    While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a lot of customization options that Dropbox does not.
    Incentivized
    Read full review
    Scalability
    ChiroTouch
    It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
    Incentivized
    Read full review
    WeTransfer
    No answers on this topic
    Return on Investment
    ChiroTouch
    • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
    • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
    • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
    Incentivized
    Read full review
    WeTransfer
    • When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.
    Incentivized
    Read full review
    ScreenShots