Churn Buster vs. Gainsight CS
Churn Buster vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
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Churn Buster | N/A | Churn Buster is a customer retention tool for subscription service providers, helping to reduce passive churn and use various nudge tactics (e.g. mobile and email reminders) and card processing strategies to help get past-due subscribers paid up, make payment recovery easier, and extend subscriber lifetimes. Churn Buster offers solutions for Subscription eCommerce, as well as for SaaS & Digital Subscriptions. | N/A | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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More Pricing Information |
Churn Buster | Gainsight CS | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Churn Buster | Gainsight CS | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Churn Buster | Gainsight CS | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (223 ratings) |
Likelihood to Renew | - (0 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.2 (24 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
Churn Buster | Gainsight CS | |
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Likelihood to Recommend | Churn Buster No answers on this topic | Gainsight |
Pros | Churn Buster No answers on this topic | Gainsight |
Cons | Churn Buster No answers on this topic | Gainsight |
Likelihood to Renew | Churn Buster No answers on this topic | Gainsight |
Usability | Churn Buster No answers on this topic | Gainsight |
Performance | Churn Buster No answers on this topic | Gainsight |
Support Rating | Churn Buster No answers on this topic | Gainsight |
Online Training | Churn Buster No answers on this topic | Gainsight |
Implementation Rating | Churn Buster No answers on this topic | Gainsight |
Alternatives Considered | Churn Buster No answers on this topic | Gainsight |
Return on Investment | Churn Buster No answers on this topic | Gainsight |
ScreenShots | Gainsight CS Screenshots |