Churnspotter vs. Freshsuccess
Churnspotter vs. Freshsuccess
Product | Rating | Most Used By | Product Summary | Starting Price |
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Churnspotter | N/A | Churnspotter from relatively new (2013) French big data / machine learning company PredicSis is a customer success management platform for SaaS companies and sellers of mobile apps wanting to retain customer interest and maintain subscriptions. By integrating data from Mixpanel, Stripe, and other data sources, Churnspotter searches for "churn signals" (that is, it scores user health or engagement level) and alerts the user to the presence of at risk customers needing a spot. Churnspotter can be… | N/A | |
Freshsuccess | N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month |
Churnspotter | Freshsuccess | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Churnspotter | Freshsuccess | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Churnspotter | Freshsuccess | |
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Likelihood to Recommend | - (0 ratings) | 6.3 (6 ratings) |
Churnspotter | Freshsuccess | |
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Likelihood to Recommend | Predicsis No answers on this topic | Freshworks Inc |
Pros | Predicsis No answers on this topic | Freshworks Inc |
Cons | Predicsis No answers on this topic | Freshworks Inc |
Alternatives Considered | Predicsis No answers on this topic | Freshworks Inc |
Return on Investment | Predicsis No answers on this topic | Freshworks Inc |
ScreenShots | Freshsuccess Screenshots |