ChurnZero vs. Squelch
ChurnZero vs. Squelch
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChurnZero | N/A | ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer… | N/A | |
Squelch | N/A | Squelch, headquartered in Redwood City, offers their eponymous customer success and customer support tool, which aggregates data from a variety of sources (e.g. Box, Jira, etc.) to provide a complete picture of customer application or product usage, providing guidance for customer support agents. | N/A |
ChurnZero | Squelch | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChurnZero | Squelch | |
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Top Pros | No answers on this topic | |
Top Cons |
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ChurnZero | Squelch | ||||||||||||||||||||||||
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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ChurnZero | Squelch | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChurnZero | Squelch | |
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Likelihood to Recommend | 7.9 (226 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (5 ratings) | - (0 ratings) |
Usability | 6.2 (130 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 5.8 (122 ratings) | - (0 ratings) |
In-Person Training | 6.4 (1 ratings) | - (0 ratings) |
Online Training | 7.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (3 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
ChurnZero | Squelch | |
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Likelihood to Recommend | ChurnZero | Squelch No answers on this topic |
Pros | ChurnZero | Squelch No answers on this topic |
Cons | ChurnZero | Squelch No answers on this topic |
Likelihood to Renew | ChurnZero | Squelch No answers on this topic |
Usability | ChurnZero | Squelch No answers on this topic |
Reliability and Availability | ChurnZero | Squelch No answers on this topic |
Support Rating | ChurnZero | Squelch No answers on this topic |
Online Training | ChurnZero | Squelch No answers on this topic |
Implementation Rating | ChurnZero | Squelch No answers on this topic |
Alternatives Considered | ChurnZero | Squelch No answers on this topic |
Scalability | ChurnZero | Squelch No answers on this topic |
Return on Investment | ChurnZero | Squelch No answers on this topic |
ScreenShots | ChurnZero Screenshots |