ChurnZero vs. TourMyApp
ChurnZero vs. TourMyApp
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ChurnZero | N/A | ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer… | N/A | |
TourMyApp | N/A | TourMyApp allows users to create in-application tutorials to guide the users of their web application. It includes guided tours for onboarding new users, the ability to highlight certain features in the app, show a demo, or substitute for documentation. It also provides usage metrics on how users interact with the tours. Coding is not required to create or edit tours--the Tour Builder has a GUI interface. | N/A |
ChurnZero | TourMyApp | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChurnZero | TourMyApp | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
ChurnZero | TourMyApp | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Security |
| ||||||||||||||||||||||||
Platform & Infrastructure |
| ||||||||||||||||||||||||
Customer Data Extraction / Integration |
| ||||||||||||||||||||||||
Customer Success Management |
| ||||||||||||||||||||||||
CSM Reporting & Analytics |
|
ChurnZero | TourMyApp | |
---|---|---|
Small Businesses | Intercom Score 8.7 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Whatfix Score 9.3 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Whatfix Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChurnZero | TourMyApp | |
---|---|---|
Likelihood to Recommend | 7.9 (226 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 8.7 (5 ratings) | - (0 ratings) |
Usability | 6.2 (130 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 5.8 (122 ratings) | - (0 ratings) |
In-Person Training | 6.4 (1 ratings) | - (0 ratings) |
Online Training | 7.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (3 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
ChurnZero | TourMyApp | |
---|---|---|
Likelihood to Recommend | ChurnZero | Silver Stripe Software |
Pros | ChurnZero | Silver Stripe Software |
Cons | ChurnZero | Silver Stripe Software |
Likelihood to Renew | ChurnZero | Silver Stripe Software No answers on this topic |
Usability | ChurnZero | Silver Stripe Software No answers on this topic |
Reliability and Availability | ChurnZero | Silver Stripe Software No answers on this topic |
Support Rating | ChurnZero | Silver Stripe Software No answers on this topic |
Online Training | ChurnZero | Silver Stripe Software No answers on this topic |
Implementation Rating | ChurnZero | Silver Stripe Software No answers on this topic |
Alternatives Considered | ChurnZero | Silver Stripe Software |
Scalability | ChurnZero | Silver Stripe Software No answers on this topic |
Return on Investment | ChurnZero | Silver Stripe Software |
ScreenShots | ChurnZero Screenshots |