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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Omni

    Score7.9 out of 10
    N/ACin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.

    $295

    per month

    Vend

    Score9 out of 10
    N/AVend is a cloud-based point-of-sale and retail management platform. The vendor says it’s used by retailers of all types and sizes to create the ultimate customer experience and manage sales, inventory, customers and more. Vend also works offline and it automatically resyncs the user’s sales once they are back up online. The vendor offers a free 30-day trial and no credit card is required.N/A
    Pricing
    Cin7 OmniVend
    Editions & Modules
    Ecommerce
    $295
    per month
    Wholesale
    $295
    per month
    Multichannel
    $450
    per month
    Ecommerce Plus
    $495
    per month
    Wholesale Plus
    $495
    per month
    Multichannel Plus
    $650
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Cin7 OmniVend
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cin7 OmniVend
    Considered Both Products
    Cin7
    Chose Cin7 Omni
    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS …
    Incentivized
    Vend
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
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    Delivers good value for the price
    No answers on this topic
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    Happy with the feature set
    No answers on this topic
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    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
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    Best Alternatives
    Cin7 OmniVend
    Small Businesses
    No answers on this topic
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cin7 OmniVend
    Likelihood to Recommend
    7.8
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.9
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Cin7 OmniVend
    Likelihood to Recommend
    Cin7
    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
    Incentivized
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    Vend
    Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.
    Incentivized
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    Pros
    Cin7
    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
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    Vend
    • Retail sales
    • Inventory management
    • Sales and promotions
    • Reporting
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    Cons
    Cin7
    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
    Incentivized
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    Vend
    • It would be nice to have alternate ways to adjust prices
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    Support Rating
    Cin7
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
    Incentivized
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    Vend
    Not much support needed but they were fast and helpful when it was.
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    Alternatives Considered
    Cin7
    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
    Incentivized
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    Vend
    Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.
    Incentivized
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    Return on Investment
    Cin7
    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
    Incentivized
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    Vend
    • Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
    • The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.
    Incentivized
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    ScreenShots

    Vend Screenshots

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