CINNOX vs. Simplify360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CINNOX
Score 0.0 out of 10
N/A
CINNOX is a SaaS platform designed to elevate customer and staff experiences with omnichannel engagement and analytics solutions. It helps businesses to CONNECT, ORCHESTRATE, and EVALUATE all of their customers’ conversational interactions in order to deliver seamless humanised customer engagement that delights and exceeds expectations.N/A
Simplify360
Score 7.8 out of 10
N/A
Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.N/A
Pricing
CINNOXSimplify360
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CINNOXSimplify360
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CINNOXSimplify360
Considered Both Products
CINNOX

No answer on this topic

Simplify360
Best Alternatives
CINNOXSimplify360
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Medium-sized Companies
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Verint Community
Verint Community
Score 10.0 out of 10
Verint Community
Verint Community
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CINNOXSimplify360
Likelihood to Recommend
-
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
CINNOXSimplify360
Likelihood to Recommend
No answers on this topic
To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered
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Pros
No answers on this topic
  • Great and interactive UI; easy to set-up profile
  • seamless flow in monitoring, engagement and campaign analytics
  • Very powerful Twitter and FAcebook Insights
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Cons
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  • I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.
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Likelihood to Renew
No answers on this topic
Support team of Simplify360 is amazing and they are flexible. There is no other tool on earth which is so customizable, but here the team is open for changes and take a hit on their product pipeline to deliver satisfaction to you
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Alternatives Considered
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In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate
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Return on Investment
No answers on this topic
  • Reduction of weekly and monthly report building time by over 70%
  • Lead generation increased by over 30%.
  • Online brand negativity neutralized by over 80%.
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ScreenShots

CINNOX Screenshots

Screenshot of Easily track performance and resources to keep the business agile with the full scope of your business communications in one placeScreenshot of Let customers connect with your business on any channel they prefer, and keep the conversation going from channel to channel with a unified interface and communication recordsScreenshot of Unify offline and online calls in one. Upload your own video ads to play during callsScreenshot of Protect your business with a flexible and advanced range of security settings and standardsScreenshot of See how well you are doing and create strategies for growth with data-backed analysis, rich insights and reportingScreenshot of See how well you are doing and create strategies for growth with data-backed analysis, rich insights and reporting