Ciphr vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ciphr
Score 5.5 out of 10
N/A
Ciphr's people management solutions span the entire employee lifecycle. Products and services available within the Ciphr suite include: HR software, including in-app AI tools Payroll software Learning management system (LMS) Recruitment software (ATS) Employee benefits platform Payroll bureau and outsourced payroll services Off-the-shelf eLearning content and bespoke eLearning courses Diversity, equality and inclusion (DEI)…N/A
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Score 6.9 out of 10
N/A
Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
Pricing
CiphrKronos Workforce Dimensions / UKG Dimensions (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CiphrKronos Workforce Dimensions / UKG Dimensions (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredOptional
Additional DetailsPricing is based on a per user, per month basis. Typical contract duration is 3 or 5 years, although other options are available.
More Pricing Information
Community Pulse
CiphrKronos Workforce Dimensions / UKG Dimensions (discontinued)
Best Alternatives
CiphrKronos Workforce Dimensions / UKG Dimensions (discontinued)
Small Businesses
Dayforce Powerpay
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Score 9.3 out of 10
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Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Paypro Workforce Management
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Score 9.1 out of 10
Enterprises
PeopleStrong
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Score 10.0 out of 10
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Score 9.4 out of 10
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User Ratings
CiphrKronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
8.0
(1 ratings)
7.1
(32 ratings)
Usability
-
(0 ratings)
6.9
(2 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
CiphrKronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
Ciphr
Everything appeared to be in order based on the sales pitch. It wasn't until the post-implementation stage that we understood what wasn't included or was an additional expense. This has restricted our ability to use the system. The help desk is typically helpful and sympathetic, however, it sometimes takes a while for a solution to be provided.
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Discontinued Products
UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
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Pros
Ciphr
  • It's easy to use, and the layout makes it simple to get around to the areas you're interested in.
  • Affordability Support for the implementation of new procedures.
  • Also, everything is arranged in a way that makes it easy to locate distinct parts.
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Discontinued Products
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
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Cons
Ciphr
  • Due to its high price, it hasn't been able to alleviate much of the time-consuming administrative strain.
  • No assistance options may be found in several parts, making it difficult for newcomers to understand.
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Discontinued Products
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
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Usability
Ciphr
No answers on this topic
Discontinued Products
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
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Support Rating
Ciphr
No answers on this topic
Discontinued Products
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
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Alternatives Considered
Ciphr
We've been able to give more specific management information, but the expense of the new modules hasn't eliminated much of the time-consuming admin load. Training and implementation were too fast-paced for our liking. In the event this is your first time using an HR Management system, make sure you perform an extensive investigation.
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Discontinued Products
UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
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Return on Investment
Ciphr
  • Streamlined processes; decreased paperwork; increased productivity.
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Discontinued Products
  • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
  • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
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ScreenShots

Ciphr Screenshots

Screenshot of Ciphr's sign in screenScreenshot of Ciphr HR software dashboardScreenshot of Ciphr payrollScreenshot of an example of the in-app guides for HR admins and end users that make it easier to use Ciphr HR softwareScreenshot of the in-built analytics functionality that help make sense of HR data

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations