5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 5 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 26 reviews and ratings
Feature Set Ratings
Sales Force Automation
CiraSync
Feature Set Not Supported
N/A
7.4
Nutshell
74%
Nutshell CRM ranks higher in 8/8 features
Nutshell CRM ranks higher in 8/8 features
Customer data management / contact management
N/A
0 Ratings
9.0
90%
10 Ratings
Workflow management
N/A
0 Ratings
8.3
83%
9 Ratings
Territory management
N/A
0 Ratings
6.0
60%
6 Ratings
Opportunity management
N/A
0 Ratings
9.0
90%
7 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings
7.5
75%
11 Ratings
Quote & order management
N/A
0 Ratings
6.7
67%
6 Ratings
Interaction tracking
N/A
0 Ratings
9.5
95%
9 Ratings
Channel / partner relationship management
N/A
0 Ratings
3.0
30%
1 Rating
Customer Service & Support
CiraSync
Feature Set Not Supported
N/A
8.8
Nutshell
88%
Nutshell CRM ranks higher in 2/2 features
Nutshell CRM ranks higher in 2/2 features
Case management
N/A
0 Ratings
9.7
97%
5 Ratings
Call center management
N/A
0 Ratings
8.0
80%
4 Ratings
Marketing Automation
CiraSync
Feature Set Not Supported
N/A
8.3
Nutshell
83%
Nutshell CRM ranks higher in 2/2 features
Nutshell CRM ranks higher in 2/2 features
Lead management
N/A
0 Ratings
8.5
85%
9 Ratings
Email marketing
N/A
0 Ratings
8.0
80%
8 Ratings
CRM Project Management
CiraSync
Feature Set Not Supported
N/A
8.9
Nutshell
89%
Nutshell CRM ranks higher in 2/2 features
Nutshell CRM ranks higher in 2/2 features
Task management
N/A
0 Ratings
9.0
90%
8 Ratings
Reporting
N/A
0 Ratings
8.8
88%
7 Ratings
CRM Reporting & Analytics
CiraSync
Feature Set Not Supported
N/A
8.1
Nutshell
81%
Nutshell CRM ranks higher in 3/3 features
Nutshell CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings
8.0
80%
8 Ratings
Pipeline visualization
N/A
0 Ratings
7.8
78%
10 Ratings
Customizable reports
N/A
0 Ratings
8.6
86%
10 Ratings
Customization
CiraSync
Feature Set Not Supported
N/A
8.2
Nutshell
82%
Nutshell CRM ranks higher in 4/4 features
Nutshell CRM ranks higher in 4/4 features
Custom fields
N/A
0 Ratings
7.7
77%
8 Ratings
Custom objects
N/A
0 Ratings
9.0
90%
5 Ratings
Scripting environment
N/A
0 Ratings
9.0
90%
1 Rating
API for custom integration
N/A
0 Ratings
7.0
70%
4 Ratings
Security
CiraSync
Feature Set Not Supported
N/A
7.5
Nutshell
75%
Nutshell CRM ranks higher in 2/2 features
Nutshell CRM ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
9.0
90%
1 Rating
Role-based user permissions
N/A
0 Ratings
6.0
60%
1 Rating
Social CRM
CiraSync
Feature Set Not Supported
N/A
7.8
Nutshell
78%
Nutshell CRM ranks higher in 2/2 features
Nutshell CRM ranks higher in 2/2 features
Social data
N/A
0 Ratings
7.6
76%
7 Ratings
Social engagement
N/A
0 Ratings
8.0
80%
1 Rating
Integrations with 3rd-party Software
CiraSync
Feature Set Not Supported
N/A
8.0
Nutshell
80%
Nutshell CRM ranks higher in 2/2 features
Nutshell CRM ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings
8.0
80%
1 Rating
Compensation management
N/A
0 Ratings
8.0
80%
1 Rating
Platform
CiraSync
Feature Set Not Supported
N/A
7.5
Nutshell
75%
Nutshell CRM ranks higher in 1/1 features
Nutshell CRM ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
7.5
75%
11 Ratings
Attribute Ratings
- CiraSync is rated higher in 1 area: Likelihood to Recommend
- Nutshell CRM is rated higher in 1 area: Support Rating
Likelihood to Recommend
9.7
CiraSync
97%
4 Ratings
6.8
Nutshell
68%
11 Ratings
Likelihood to Renew
CiraSync
N/A
0 Ratings
10.0
Nutshell
100%
1 Rating
Usability
CiraSync
N/A
0 Ratings
9.0
Nutshell
90%
1 Rating
Support Rating
8.5
CiraSync
85%
5 Ratings
9.5
Nutshell
95%
2 Ratings
Implementation Rating
CiraSync
N/A
0 Ratings
8.0
Nutshell
80%
2 Ratings
Likelihood to Recommend
CiraSync
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesNutshell
This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis?If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
Lead GEN 2 /Business Development Specialist
Candidate Sourcing GroupStaffing and Recruiting, 1-10 employees
Pros
CiraSync
- Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
- Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
- A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesNutshell
- Customization - we are able to make Nutshell make the most sense for our company and processes
- Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
- Tags - allow us to prioritize leads and segment our customers and potential customers
- Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
- Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
Marketing Coordinator
American Backflow Products CompanyWholesale, 11-50 employees
Cons
CiraSync
- I'd like to see a few different options regarding licensing option.

Verified User
Administrator in Information Technology
Government Administration Company, 201-500 employeesNutshell
- SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
- Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
Marketing Coordinator
Beckenhauer ConstructionConstruction, 11-50 employees
Pricing Details
CiraSync
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1 per month
CiraSync Editions & Modules
Edition
Enterprise Edition | $11 |
---|
- per user, per month
Additional Pricing Details
—Nutshell
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$20 per user, per month
Nutshell Editions & Modules
Edition
Starter | $201 |
---|---|
Pro | $351 |
Pro+ | $701 |
- per user, per month
Additional Pricing Details
—Likelihood to Renew
CiraSync
No score
No answers yet
No answers on this topic
Nutshell
Nutshell 10.0
Based on 1 answer
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
Senior Consultant
AbilitaTelecommunications, 11-50 employees
Usability
CiraSync
No score
No answers yet
No answers on this topic
Nutshell
Nutshell 9.0
Based on 1 answer
Very easy to use, great for small office
Senior Consultant
AbilitaTelecommunications, 11-50 employees
Support Rating
CiraSync
CiraSync 8.5
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

Verified User
Professional in Information Technology
Construction Company, 201-500 employeesNutshell
Nutshell 9.5
Based on 2 answers
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
Marketing Coordinator
American Backflow Products CompanyWholesale, 11-50 employees
Implementation Rating
CiraSync
No score
No answers yet
No answers on this topic
Nutshell
Nutshell 8.0
Based on 2 answers
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
Senior Consultant
AbilitaTelecommunications, 11-50 employees
Alternatives Considered
CiraSync
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesNutshell
Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
Prodcut Consultant
North Star SurfacesBuilding Materials, 11-50 employees
Return on Investment
CiraSync
- It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesNutshell
- Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
- Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Director of Sales
Software Consulting ServicesComputer Software, 11-50 employees