Cirrus Insight vs. CustomShow.com

For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).

Incentivized

It is well suited for larger organizations. It cannot be used by single individuals like people who use Prezi or Powerpoint. If you are a large organization and looking to save on productivity, time, and improve branding across marketing and sales pitches, this software is absolutely amazing. I would highly recommend anyone heading up a company with 25 employees or more consider the software.

• Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
• Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
• Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
• If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

Incentivized

• It allows you collaborate and share across your organization.
• It integrates video seamlessly into any presentation you create.
• It have an incredible slide library management component that stores everything in the cloud for the users.
• Used by major fortune 100 companies, it allows for organizations to present their best and look their best.

• Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
• Doesn't always find an opportunity, even though I know it's in our Salesforce system.
• Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.

Incentivized

• I think the analytics piece could be improved a little more.

It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market

Because it provides a great user experience, it makes my organization look good in front of pitches, and the software is great from a collaboration perspective. Plus, I like the fact that i can use video incredible well with all of my presentations. It has minor challenges and takes time to figure out, but once you do the sky is the limit.

Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.

Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.

Pulls in salesforce data very quickly, and syncs very quickly.

The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.

Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be

Incentivized

I think they are all stacking up against each other. Powerpoint is a free alternative. But I think CustomShow doesn't focus on better looking powerpoint slides....it focuses on better looking presentations period. Because of that, CustomShow is really in a different category of business presentation software and up there with Clearslide.

• Customer data is paramount and Cirrus Insight supports optimal data integrity.
• Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
• Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.

Incentivized

• It has had a positive ROI in that the level of productivity in creating presentations has grown.