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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cirrus Insight

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

    $15

    per month

    Pricing
    Cirrus Insight
    Editions & Modules
    Starter
    $27
    per user/month
    Closer
    $45
    per user/month
    Rainmaker
    $72
    per user/month
    Offerings
    Pricing Offerings
    Cirrus Insight
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$500 per installation
    Additional DetailsPricing based on annual billing.
    More Pricing Information
    Community Pulse
    Cirrus Insight
    Considered Both Products
    Cirrus Insight
    Chose Cirrus Insight
    Salesforce Einstein Activity Capture - See previous response regarding this native tool and why it doesn't work for us. Cirrus Insight is much better.
    Incentivized
    Chose Cirrus Insight
    We used Cirrus Insights for a period of time and then switched to Salesforce Inbox because Salesforce Inbox was included in our Salesforce license which made the change easier to do since there was no financial impact of making the switch. We didn't spend very much time …
    Incentivized
    Chose Cirrus Insight
    Cirrus actually works. Tout does not work, and slows down your computer.

    Salesforce Inbox works for logging emails, but lacks other functionality.
    Incentivized
    Chose Cirrus Insight
    We use Outreach to drive campaigns now. We've been successful with it for several reasons:
    1- Our business operations team knows it and is able to coach us on how to use it
    2- We use it across several departments (Marketing, SDE team, AE team, Customer Success - though we may be …
    Incentivized
    Chose Cirrus Insight
    Cirrus is great with importing templates and leads from Salesforce when compared to Yesware
    Incentivized
    Chose Cirrus Insight
    N/A I haven't use any competitors.
    Incentivized
    Chose Cirrus Insight
    We use gmail as our corporate email server and was by far the best option for our combined use of gmail and Salesforce.
    Incentivized
    Chose Cirrus Insight
    Poor. If this is not fixed, I’ll move to Salesforce Gmail integration
    Incentivized
    Chose Cirrus Insight
    More robust and better UI.
    Incentivized
    Chose Cirrus Insight
    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so …
    Incentivized
    Chose Cirrus Insight
    We were just using the free email to Salesforce option, which sends your email to an inbox within Salesforce. Then you are required to address it to the correct location. It's a two step process, so that was cumbersome. Or, some of my coworkers would drag the email onto their …
    Incentivized
    Chose Cirrus Insight
    Cirrus Insight works for us because we use Outlook and MailTrack does not work with Outlook last time I checked.
    Incentivized
    Chose Cirrus Insight
    We have Outreach and can't tell you why we switched
    Incentivized
    Chose Cirrus Insight
    Cirrus Insight is a light-weight affordable tool that offers reasonable bang for your buck. However it does not have the reliability of other more enterprise-like platforms nor does it have the advanced features that are becoming of an email support tool - such as more advanced …
    Incentivized
    Chose Cirrus Insight
    The decision was made at my current role before I was hired, but I made the decision in a previous role to personally pay for Cirrus Insight, as I found it that valuable. This was after my entire sales team did a trial of Yesware, which I found to be a bit clunky and not as …
    Incentivized
    Chose Cirrus Insight
    While I really liked Toutapp's social integration, it left a lot to be desired with the SFDC integration, which was a higher priority for me. It does what both Boomerang and Yesware do IMO for my purposes in one, easy to use app that doesn't dominate my screen.
    Incentivized
    Chose Cirrus Insight
    integration, and convenience
    Chose Cirrus Insight
    Appirio was already being used by our organization. We'd also tried using various email connectors.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Cirrus Insight
    Small Businesses
    Mailtrack
    Score9.8 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Cirrus Insight
    Likelihood to Recommend
    9.9
    (23 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    User Testimonials
    Cirrus Insight
    Likelihood to Recommend
    Cirrus Insight
    For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
    Incentivized
    Read full review
    Pros
    Cirrus Insight
    • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
    • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
    • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
    • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
    Incentivized
    Read full review
    Cons
    Cirrus Insight
    • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
    • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
    • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
    Incentivized
    Read full review
    Likelihood to Renew
    Cirrus Insight
    It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
    Read full review
    Usability
    Cirrus Insight
    Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
    Read full review
    Reliability and Availability
    Cirrus Insight
    Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
    Read full review
    Performance
    Cirrus Insight
    Pulls in salesforce data very quickly, and syncs very quickly.
    Read full review
    Implementation Rating
    Cirrus Insight
    The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
    Read full review
    Alternatives Considered
    Cirrus Insight
    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
    Incentivized
    Read full review
    Return on Investment
    Cirrus Insight
    • Customer data is paramount and Cirrus Insight supports optimal data integrity.
    • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
    • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
    Incentivized
    Read full review
    ScreenShots

    Cirrus Insight Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot