Cirrus Insight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cirrus Insight
Score 6.1 out of 10
Mid-Size Companies (51-1,000 employees)
Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.
$15
per month
Pricing
Cirrus Insight
Editions & Modules
Starter
$27
per user/month
Closer
$45
per user/month
Rainmaker
$72
per user/month
Offerings
Pricing Offerings
Cirrus Insight
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup Fee$500 per installation
Additional DetailsPricing based on annual billing.
More Pricing Information
Community Pulse
Cirrus Insight
Considered Both Products
Cirrus Insight
Chose Cirrus Insight
Cirrus actually works. Tout does not work, and slows down your computer.

Salesforce Inbox works for logging emails, but lacks other functionality.
Chose Cirrus Insight
We use Outreach to drive campaigns now. We've been successful with it for several reasons:
1- Our business operations team knows it and is able to coach us on how to use it
2- We use it across several departments (Marketing, SDE team, AE team, Customer Success - though we may be …
Chose Cirrus Insight
Cirrus is great with importing templates and leads from Salesforce when compared to Yesware
Chose Cirrus Insight
We use gmail as our corporate email server and was by far the best option for our combined use of gmail and Salesforce.
Chose Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so …
Chose Cirrus Insight
We were just using the free email to Salesforce option, which sends your email to an inbox within Salesforce. Then you are required to address it to the correct location. It's a two step process, so that was cumbersome. Or, some of my coworkers would drag the email onto their …
Chose Cirrus Insight
Cirrus Insight is a light-weight affordable tool that offers reasonable bang for your buck. However it does not have the reliability of other more enterprise-like platforms nor does it have the advanced features that are becoming of an email support tool - such as more advanced …
Chose Cirrus Insight
The decision was made at my current role before I was hired, but I made the decision in a previous role to personally pay for Cirrus Insight, as I found it that valuable. This was after my entire sales team did a trial of Yesware, which I found to be a bit clunky and not as …
Chose Cirrus Insight
While I really liked Toutapp's social integration, it left a lot to be desired with the SFDC integration, which was a higher priority for me. It does what both Boomerang and Yesware do IMO for my purposes in one, easy to use app that doesn't dominate my screen.
Chose Cirrus Insight
Appirio was already being used by our organization. We'd also tried using various email connectors.
Top Pros
Top Cons
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Cirrus Insight
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User Ratings
Cirrus Insight
Likelihood to Recommend
6.9
(21 ratings)
Likelihood to Renew
9.1
(1 ratings)
Usability
9.1
(1 ratings)
Availability
9.1
(1 ratings)
Performance
9.1
(1 ratings)
Implementation Rating
9.1
(1 ratings)
User Testimonials
Cirrus Insight
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
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Pros
Cirrus Insight
  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
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Cons
Cirrus Insight
  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
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Likelihood to Renew
Cirrus Insight
It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
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Usability
Cirrus Insight
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
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Reliability and Availability
Cirrus Insight
Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
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Performance
Cirrus Insight
Pulls in salesforce data very quickly, and syncs very quickly.
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Implementation Rating
Cirrus Insight
The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
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Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Read full review
Return on Investment
Cirrus Insight
  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
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ScreenShots

Cirrus Insight Screenshots

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