TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cirrus Insight

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

    $15

    per month

    Rambox

    Score6.1 out of 10
    N/ARambox is a workspace organizer that allows users to unify as many applications as desired, presented as ideal for those who care about productivity while working with many business and personal apps.

    $5

    per month

    Pricing
    Cirrus InsightRambox
    Editions & Modules
    Starter
    $27
    per user/month
    Closer
    $45
    per user/month
    Rainmaker
    $72
    per user/month
    Pro
    $5
    per month
    Enterprise
    $10
    per month per user
    Offerings
    Pricing Offerings
    Cirrus InsightRambox
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$500 per installationNo setup fee
    Additional DetailsPricing based on annual billing.Discounts available for annual pricing.
    More Pricing Information
    Best Alternatives
    Cirrus InsightRambox
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cirrus InsightRambox
    Likelihood to Recommend
    9.9
    (23 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cirrus InsightRambox
    Likelihood to Recommend
    Cirrus Insight
    For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
    Incentivized
    Read full review
    Rambox
    It seems almost limitless of the apps that you can add. If there is a website for something, you should be able to add it. You are even able to add custom apps that are not in their list of pre-made apps you can add. So I am able to add all the apps and custom apps that I need for doing my jobs. I don't think Rambox would be very useful for people that don't log into web apps often using a web browser. I use this app mostly because I have so many web logins and it makes it easy to manage in one app, instead of logging into several websites.
    Incentivized
    Read full review
    Pros
    Cirrus Insight
    • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
    • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
    • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
    • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
    Incentivized
    Read full review
    Rambox
    • Organization
    • Separates accounts so if you have multiple Google accounts for example
    • Synchronized settings and tab states between devices that are able to run Rambox
    Incentivized
    Read full review
    Cons
    Cirrus Insight
    • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
    • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
    • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
    Incentivized
    Read full review
    Rambox
    • Sometimes the loading can be slow if you have many apps enabled and starting at first run
    • Icon's help me find what I need. It would be nice to have an easier way to upload from like a gallery that Rambox hosts rather than to have to find your own off the web.
    • I wish you could make folders or something within the workspaces for more organization
    Incentivized
    Read full review
    Likelihood to Renew
    Cirrus Insight
    It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
    Read full review
    Rambox
    No answers on this topic
    Usability
    Cirrus Insight
    Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
    Read full review
    Rambox
    No answers on this topic
    Reliability and Availability
    Cirrus Insight
    Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
    Read full review
    Rambox
    No answers on this topic
    Performance
    Cirrus Insight
    Pulls in salesforce data very quickly, and syncs very quickly.
    Read full review
    Rambox
    No answers on this topic
    Implementation Rating
    Cirrus Insight
    The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
    Read full review
    Rambox
    No answers on this topic
    Alternatives Considered
    Cirrus Insight
    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
    Incentivized
    Read full review
    Rambox
    There was one other one that I tried and I honestly don't remember the name. Rambox beat it by far... One reason, I was able to get a lifetime license (Which they have deals for that I think once a year, so keep your eyes open for it), and the other app I tried was a subscription. I really did not want another subscription. Another reason, the other app was not able to do as much as far as custom apps and the loading was much faster with Rambox.
    Incentivized
    Read full review
    Return on Investment
    Cirrus Insight
    • Customer data is paramount and Cirrus Insight supports optimal data integrity.
    • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
    • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
    Incentivized
    Read full review
    Rambox
    • Rambox has saved me time on not having to dig up website URL's and login credentials for quick access to sites when I need to use them. saves time and money in the long run.
    • Being able to install on a different device and have everything sync also saves me time and money.
    • Rambox allows you to organize all your apps in different work spaces so I can have several but go the workspace of apps that I need for special use cases. Saves me time to not have to remember which web apps I need for a certain job. Saves me a bunch of time and money.
    Incentivized
    Read full review
    ScreenShots

    Cirrus Insight Screenshots

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