Cisco 3504 WLAN Controller vs. Cisco Catalyst 9800 Series Wireless Controllers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco 3504 WLAN Controller
Score 8.7 out of 10
N/A
The Cisco 3504 Wireless (WLAN) Controller provides centralized control, management, and troubleshooting for small to medium-sized enterprises and branch offices.N/A
Cisco Catalyst 9800 Series Wireless Controllers
Score 8.9 out of 10
N/A
The Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.N/A
Pricing
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Considered Both Products
Cisco 3504 WLAN Controller

No answer on this topic

Cisco Catalyst 9800 Series Wireless Controllers
Chose Cisco Catalyst 9800 Series Wireless Controllers
Cisco Catalyst 9800 Series Wireless Controllers is more modern, looks better, supports newer access points. Using different tags - site tags, policy tags, etc. is a nice way to configure different access point groups or locations. Also Cisco Catalyst 9800 Series Wireless …
Chose Cisco Catalyst 9800 Series Wireless Controllers
9800 is a big improvement in easy of overall configuration, upgrading and troubleshooting.
Chose Cisco Catalyst 9800 Series Wireless Controllers
Since we are only upgrading to the newest generation, we have all benefits from that (like performance)
Chose Cisco Catalyst 9800 Series Wireless Controllers
Compared to older Cisco WLC, Catalyst 9800s are easier to manage and SSO HA is more reliable. Compared to Aruba IAP, the number of features is greater. Meraki is easier to set up but having a central controller gives greater control.
Best Alternatives
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Small Businesses
Ubiquiti WLAN
Ubiquiti WLAN
Score 9.0 out of 10
Ubiquiti WLAN
Ubiquiti WLAN
Score 9.0 out of 10
Medium-sized Companies
Cisco Wireless LAN Controllers
Cisco Wireless LAN Controllers
Score 9.6 out of 10
Cisco Wireless LAN Controllers
Cisco Wireless LAN Controllers
Score 9.6 out of 10
Enterprises
Cisco Wireless LAN Controllers
Cisco Wireless LAN Controllers
Score 9.6 out of 10
Cisco Wireless LAN Controllers
Cisco Wireless LAN Controllers
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Likelihood to Recommend
8.7
(20 ratings)
8.8
(95 ratings)
Likelihood to Renew
9.0
(2 ratings)
6.0
(2 ratings)
Usability
8.5
(4 ratings)
9.0
(2 ratings)
Availability
-
(0 ratings)
8.6
(94 ratings)
Performance
-
(0 ratings)
8.3
(95 ratings)
Support Rating
9.4
(5 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Likelihood to Recommend
Cisco
What I
like most about the Cisco 3504 WLAN Controller is that its user interface makes
networking very simple. Shows real-time information about the network which
helps admins watch the traffic flow and client connections using the dashboard.
Since it’s so simple, people find it very easy to start using the system. The complexity in setting it up for the first time could hinder
efficient deployment in fast-paced environments.
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Cisco
As we manage multiple sites (over 30) at different locations across our borough, the Cisco Catalyst 9800 Series Wireless Controllers makes it seamless and a lot simpler. We don't have to set up multiple wireless networks and policies for each site, they can all be done from the WLC. You can tag the same polices, security practices, RF polices etc. to each site, rather than setting each one up the same every time. This takes a lot of time out of administration and makes it a lot easier to manage day to day.
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Pros
Cisco
  • Allows an administrator to manage all the wireless access points through a single point.
  • It can accommodate the increase in the size of the network and accommodate other new devices with ease.
  • It has several technological features that make it secure against hackers, especially to corporate networks and data owned by the user.
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Cisco
  • It is good kind of design with the multiple flow profiles and also location base whereby the long very, I think the traditional controller doesn't have this, so we need to have that specific. Every day is getting the same profile but this have a little bit difference. It's very good with the site tagging and also designing all the location-based requirements.
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Cons
Cisco
  • I have been using the Cisco 3504 wlan controller for about 1 years now. I have found it to be very reliable, but cumbersome to setup and configure. The GUI is not very user friendly, but if you configure it a few times you get used to it. It is lacking in some of the latest features that are offered by other vendors. The power usage is pretty good and the amount of AP's you can add is pretty standard
  • Cisco is everywhere. If you are looking for WLAN, Switching, or other related products, Cisco is the 800 pound gorilla in the room. With this in mind, you'd figure that their wireless controller would be their flagship product, right? Unfortunately, this is not the case. For the price point, the 3504 is a pretty lackluster product.
  • I was given the task to setup a new wifi network in a very large building. With many departments and a complicated layout, we needed to have a solid router to handle all of the network traffic and throughput. I was given the task to find a reliable, robust and cost-effective solution. With the Cisco 3504 WLAN Controller, I was easily able to setup an autonomous access point with a few clicks. The cloud based controller software was easy to use and had many features I was able to utilize and control, all other things are perfect .
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Cisco
  • I guess the biggest problem with the WLC is there are some scalability issues. So one example is in the 9800s, WLCs, as opposed to the earlier version, which is the AOS WLCs. Cisco has migrated from, for example, SNMP to NETCONF for telemetry. We've seen decreases in performance due to the scale of data that's been sent over NETCONF. That's quite a visible decrease compared to the older version. So the older version on SNMP was actually running faster and it was extracting data faster than the current version.
  • Another issue that we see is in terms of scalability is once the number of APs gets close to limits, so the 9800-80 has a limit of I think 6,000 access points per controller. Once we hit that limit, it becomes very slow to do things like generate show tech. We've had show and show tech wireless in particular take up to eight hours and Cisco has said that that is an expected timeframe for us to generate essentially a crash dump. That makes our troubleshooting very difficult because it takes us a long time to get the data to Cisco support. It also makes our monitoring difficult because sometimes we had to scale back the amount of data that's been extracted because it can't send enough data to our monitoring systems.
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Likelihood to Renew
Cisco
We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
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Cisco
Despite common software and hardware issues this is still the best product on the market for large scale enterprise deployments. Cisco has worked with us extensively to reduce the amount of bugs in every iteration however new bugs are introduced or new incompatibilities always arise with major releases. Thus, while I'm hesitant to recommend the product it's still much better than all the other competitors such as Aruba and Juniper in the WIFi space. There is also extensive integration with DNAC/Catalyst Center and ISE in an SDA deployment. Recently there has been a number of critical issues with the controller software and Cisco has proved themselves to be incapable of timely troubleshooting and diagnosis. This has reduced our confidence in the product and it's current and future stability and maintainability. At it's current state the product is taking up too much of our engineering resources to maintain despite also paying for premium support from Cisco. As such I have reduced by rating as we are likely to look at alternative vendors for our long-term wireless management solution
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Usability
Cisco
The centralized management give a good overview of the Cisco 3504 WLAN Controller. Its rich in security features like advanced security, RF optimization, and scalability. Cisco provides extensive documentation and support, although it can be highly technical. It is easy to configure and setup the Cisco 3504 WLAN Controller. Strong security features, including WPA3, rogue AP detection, and WIPS, enhance network protection.
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Cisco
It's not simple, but this is the result of being very deeply configurable
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Reliability and Availability
Cisco
No answers on this topic
Cisco
High availability options are very good. You have multiple options so you can select whichever suits you well. Also you can mix it up if you have more controllers so your downtime risk decreases sharply. Users will not feel any connection issues thanks to powerful and flexible high availability options that Cisco provides.
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Performance
Cisco
No answers on this topic
Cisco
While it works well in general, there are some bugs in both the GUI and functionality. It has caused spikes of downtime in our network. The HA also is quite cumbersome and specific to set up, while not having the most reliable working around.
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Support Rating
Cisco
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.
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Cisco
When it's a config issue, TAC is usually useful. If it's some bug and BU needs to be involved, it might take forever.
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Implementation Rating
Cisco
No answers on this topic
Cisco
You need to understand wifi basics
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Alternatives Considered
Cisco
The main reason why our company chose to opt for the Cisco 3504 WLAN Controller was the magnificent quality-price ratio of the product. It is very easy to handle if you have the appropriate technical knowledge and if not, you will always have Cisco technical support supporting you for whatever you need. Once the product is configured, it works stably without intervention and is fully integrated with the company's other Cisco solutions.
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Cisco
Not much yet. In my experience from becoming a network engineer four-ish years ago to now, like I said, I used that 5520, which was a Cisco product. These 9800 are a lot smaller and tinier and they seem to do a lot more that the other ones couldn't do. It's a good product.
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Scalability
Cisco
No answers on this topic
Cisco
There are different vesrions for different requirements, there's HA as well.
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Return on Investment
Cisco
  • Due to the stability of the system, there is practically no incidence of serious problems that require total interruption of the environment.
  • Even with EOL, product support will still continue for a long time, ensuring peace of mind and time to work on a new solution and/or upgrade.
  • Investment in a single wireless network, segmented, without multiple devices from multiple brands.
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Cisco
  • The newer controllers are more robust and capable of supporting newer WAPs, such as WiFi 6 or WiFi 6E. With the announcement of WiFi 7 WAPs at Cisco Live 2024 in Melbourne, we will be better equipped to provide services for high-throughput applications and support clients in high-density environments.
  • The overall GUI has improved from 8540 and it is easier to manage.
  • One point I would like to mention is that integrating Prime with the Cisco Catalyst 9800 Series Wireless Controllers would be great, as it would allow us to receive real-time user data.
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