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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco 5520 Wireless Controller

    Score6.6 out of 10
    N/AThe Cisco 5520 Series Wireless LAN Controller is a highly scalable, service-rich, resilient, and flexible platform that is ideal for medium-sized to large enterprise and campus deployments.N/A

    Intermapper

    Score8.4 out of 10
    N/AIntermapper is a network monitoring and mapping software for hybrid environments. Intermapper provides real-time performance alerts and bandwidth monitoring with cross-platform functionality.N/A
    Pricing
    Cisco 5520 Wireless ControllerIntermapper
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco 5520 Wireless ControllerIntermapper
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Intermapper pricing is based on number of devices monitored. Intermapper is free for 5 devices or less. Subscription pricing starts at $303 for 25 devices. Device-based pricing starts at $765 for 25 devices.
    More Pricing Information
    Community Pulse
    Cisco 5520 Wireless ControllerIntermapper
    Considered Both Products
    Cisco
    No answer on this topic
    Fortra
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Cisco 5520 Wireless ControllerIntermapper
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Cisco 5520 Wireless Controller and Intermapper
    Feature
    Cisco 5520 Wireless Controller
    -
    Ratings
    Intermapper
    7.2
    8 Ratings
    10% below category average
    Automated network device discovery00 Ratings7.05 Ratings
    Network monitoring00 Ratings8.08 Ratings
    Baseline threshold calculation00 Ratings7.05 Ratings
    Alerts00 Ratings7.08 Ratings
    Network capacity planning00 Ratings7.03 Ratings
    Packet capture analysis00 Ratings7.04 Ratings
    Network mapping00 Ratings8.07 Ratings
    Wireless infrastructure monitoring00 Ratings7.05 Ratings
    Hardware health monitoring00 Ratings7.07 Ratings
    Best Alternatives
    Cisco 5520 Wireless ControllerIntermapper
    Small Businesses
    WatchGuard Secure Wi-Fi Cloud
    Score9.1 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco 5520 Wireless ControllerIntermapper
    Likelihood to Recommend
    2.0
    (15 ratings)
    8.0
    (9 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (8 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco 5520 Wireless ControllerIntermapper
    Likelihood to Recommend
    Cisco
    At this point the Cisco 5520 Wireless Controllers are end of life as a Cisco product, so I would not recommend them to anyone looking to purchase a wireless controller for an enterprise. However, many people are still using these, and they do work reliably, even if they are a bit long in the tooth now.
    Incentivized
    Read full review
    Fortra
    Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.
    Incentivized
    Read full review
    Pros
    Cisco
    • It has the ability to manage all Cisco access points that we have, regardless of the model. The limit is 1500 pieces of equipment.
    • The WLC enables roaming functionality in the localities, this helps with collections, wireless IP phones, and access with notebooks.
    • The WLC manages the quality of the "air" and "signal" of the 2.4ghz frequency, avoiding noise and interference.
    • The WLC has an interesting feature of visibility of the traffic of the internal network.
    Incentivized
    Read full review
    Fortra
    • The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
    • Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
    • Alarms are very easy to setup, again much easier than the packages mentioned above.
    Incentivized
    Read full review
    Cons
    Cisco
    • We have had some issues with access points losing their configurations and going offline. This is not a common issue and we are not entirely certain if it is a fault of the controller or the individual APs. That said, the controller does not appear to retain the knowledge of the offline AP which can be a management headache.
    Incentivized
    Read full review
    Fortra
    • Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
    • Sometimes the probes can be sensitive and report false positives.
    • Interface can be a little clunky and non intuitive at times.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    This equipment from Cisco has been dependable and we are able to easily continue to add access points or make changes easily to the Wi-Fi password settings.
    We have been operating this equipment for a number of years and it does not give us any issues.
    Incentivized
    Read full review
    Fortra
    No answers on this topic
    Usability
    Cisco
    Overall the usability is ok. The centralized management reduces complexibility and offers bulk features like adding access points to specific groups which automatically applies linked configurations.
    On the other hand the GUI is very outdated and some features are not displayed correctly on new browsers. Also automation possibilities are very limited compared to the new 9800 series controller.
    Incentivized
    Read full review
    Fortra
    No answers on this topic
    Support Rating
    Cisco
    Cisco support is always ready to support and engage in any problem or issue. Starting from the implementation support, troubleshooting any software issue or hardware. Their engineers are engaging whenever we ask for support, keep following up with us, and troubleshoot any problem till we find a solution and be satisfied [with] the service.
    Incentivized
    Read full review
    Fortra
    The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Just take your time when setting up the HA pairs as those can be tricky. Also take your time setting up AP groups and make sure they are on all the SSIDs you need to be on.
    Incentivized
    Read full review
    Fortra
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Identity Services Engine is well integrated on Cisco 5520 Wireless Controller because the WLC supports a lot of authentication methods and security protocols (such as PEAP, EAP-TLS, Captive Portal redirect). They perform very well with ISE. Cisco ISE is able to manage centrally the AAA sessions from all the WLCs keeping a central point of management for wireless infrastructure.
    Incentivized
    Read full review
    Fortra
    Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • [It provides] centralized management.
    • Implementing the [Cisco] 5520 [Wireless] Controllers offered us a huge improvement in administrative time over our previous Cisco 3850 deployment. Being able to see all of our APs on a single controller as well as centrally manage them is a great benefit. This also removed the need to deploy specific equipment in different IDFs throughout our Industrial locations and instead only requiring switches with Power Over Ethernet (POE) capability.
    • Wireless performance has improved with the deployment of our 5520s, which allows our plant operators to do their jobs more efficiently while on the move.
    • Having three Cisco 5520 Wireless Controllers provides tertiary redundancy for our wireless networks. The solution is elegantly simple. Preventing downtime is, obviously, a profound part of our supply chain capabilities.
    Incentivized
    Read full review
    Fortra
    • Downtime costs money. Every minute we can get ahead of an outage is time that a plant is not sitting there waiting. We don't need to wait for a call from a plant, we know they are down immediately and we can begin troubleshooting.
    Incentivized
    Read full review
    ScreenShots

    Intermapper Screenshots

    Screenshot of Intermapper maps are flexible to configure exactly to your liking.Screenshot of See your devices on a Google map. Access on any device with our web-based version.Screenshot of Device statuses give you real-time information about how your equipment is performing