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Cisco Business Edition 6000 (discontinued) vs. HCL Notes

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Business Edition 6000 (discontinued)

    Score8.6 out of 10
    N/ACisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A

    HCL Notes

    Score3.5 out of 10
    N/ANotes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A
    Pricing
    Cisco Business Edition 6000 (discontinued)HCL Notes
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Business Edition 6000 (discontinued)HCL Notes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Business Edition 6000 (discontinued)HCL Notes
    Considered Both Products
    Discontinued Products
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    Cisco Business Edition 6000 (discontinued)HCL Notes
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Business Edition 6000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.6
    17 Ratings
    8% above category average
    HCL Notes
    -
    Ratings
    Hosted PBX8.010 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.115 Ratings00 Ratings
    User templates8.416 Ratings00 Ratings
    Call reports8.34 Ratings00 Ratings
    Directory of employee names9.115 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Cisco Business Edition 6000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.8
    20 Ratings
    7% above category average
    HCL Notes
    -
    Ratings
    Answering rules8.818 Ratings00 Ratings
    Call recording9.115 Ratings00 Ratings
    Call park8.818 Ratings00 Ratings
    Call screening8.919 Ratings00 Ratings
    Message alerts8.418 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Business Edition 6000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.7
    19 Ratings
    9% above category average
    HCL Notes
    -
    Ratings
    Video conferencing9.118 Ratings00 Ratings
    Audio conferencing8.819 Ratings00 Ratings
    Video screen sharing8.21 Ratings00 Ratings
    Instant messaging8.515 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Business Edition 6000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 6000 (discontinued)
    7.2
    14 Ratings
    9% below category average
    HCL Notes
    -
    Ratings
    Mobile app for iOS7.314 Ratings00 Ratings
    Mobile app for Android7.113 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Cisco Business Edition 6000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 6000 (discontinued)
    -
    Ratings
    HCL Notes
    6.9
    10 Ratings
    11% below category average
    Task Management00 Ratings7.09 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings8.09 Ratings
    Workflow Automation00 Ratings5.06 Ratings
    Mobile Access00 Ratings8.010 Ratings
    Search00 Ratings6.09 Ratings
    Visual planning tools00 Ratings8.03 Ratings
    Communication
    Comparison of Communication features of Cisco Business Edition 6000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 6000 (discontinued)
    -
    Ratings
    HCL Notes
    9.2
    10 Ratings
    15% above category average
    Chat00 Ratings6.010 Ratings
    Notifications00 Ratings9.010 Ratings
    Discussions00 Ratings9.57 Ratings
    Surveys00 Ratings9.14 Ratings
    Internal knowledgebase00 Ratings10.06 Ratings
    Integrates with GoToMeeting00 Ratings10.03 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings10.02 Ratings
    Integrates with Outlook00 Ratings10.05 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Business Edition 6000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 6000 (discontinued)
    -
    Ratings
    HCL Notes
    7.6
    9 Ratings
    5% below category average
    Versioning00 Ratings9.04 Ratings
    Video files00 Ratings6.05 Ratings
    Audio files00 Ratings6.05 Ratings
    Document collaboration00 Ratings8.08 Ratings
    Access control00 Ratings6.08 Ratings
    Advanced security features00 Ratings8.08 Ratings
    Integrates with Google Drive00 Ratings10.02 Ratings
    Device sync00 Ratings8.05 Ratings
    Best Alternatives
    Cisco Business Edition 6000 (discontinued)HCL Notes
    Small Businesses
    CallFire
    Score9.7 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Business Edition 6000 (discontinued)HCL Notes
    Likelihood to Recommend
    8.6
    (20 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    1.7
    (5 ratings)
    Usability
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.4
    (18 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Cisco Business Edition 6000 (discontinued)HCL Notes
    Likelihood to Recommend
    Discontinued Products
    Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
    with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
    Read full review
    HCLSoftware
    I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • provides phone support for many models of phones and conferencing devices
    • provides full telephony support for pretty much any phone requirement including call centre options
    • 911 service dialing options and tracking
    • bundle pricing on voice, phone and server licensing
    Incentivized
    Read full review
    HCLSoftware
    • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
    • It has a really good enterprise-grade framework for development custom database applications
    • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
    • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Include tools for inter-cluster migration, currently these are provided by 3rd parties
    • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
    Incentivized
    Read full review
    HCLSoftware
    • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
    • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
    • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
    • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
    • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
    • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
    Read full review
    Likelihood to Renew
    Discontinued Products
    Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
    Incentivized
    Read full review
    HCLSoftware
    I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
    Read full review
    Usability
    Discontinued Products
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
    Incentivized
    Read full review
    HCLSoftware
    Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
    Read full review
    Support Rating
    Discontinued Products
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
    Incentivized
    Read full review
    HCLSoftware
    I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    HCLSoftware
    Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
    Read full review
    Alternatives Considered
    Discontinued Products
    Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
    Incentivized
    Read full review
    HCLSoftware
    Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Been easy to scale as our business has grown and from acquisitions
    • Been pretty easy to maintain the software and upgrade it over its lifetime to date
    • Software and license renewals are pretty straight forward
    • Adding newer model hardware to the system is pretty straight forward
    Incentivized
    Read full review
    HCLSoftware
    • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
    • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
    Incentivized
    Read full review
    ScreenShots