TrustRadius

Cisco Business Edition 6000 (discontinued) vs. Kavkom Phone System & Predictive Dialer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.6 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Kavkom Phone System & Predictive Dialer
Score 0.0 out of 10
N/A
Kavkom is a cloud-based CRM software for companies and call centers to optimize customer experience and the management of incoming and outgoing calls. Kavkom users can obtain local and international numbers, and their solutions integrate unlimited calls to hundreds of destinations, without commitment or activation or maintenance costs. Accessible with a simple internet connection, the solutions helps employees to be efficient, responsive, professional and…
$10
per month per user
Pricing
Cisco Business Edition 6000 (discontinued)Kavkom Phone System & Predictive Dialer
Editions & Modules
No answers on this topic
Kavkom Phone System Basic
$10
per month per user
Kavkom Phone System Comfort
$20
per month per user
Kavkom Predictive Dialer Basic
$60
per month per user
Kavkom Predictive Dialer Comfort
$100
per month per user
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)Kavkom Phone System & Predictive Dialer
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—You have the option of subscribing to a personalized offer. Contact one of our advisors who will advise you and offer you a tailor-made offer according to your needs.
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)Kavkom Phone System & Predictive Dialer
Features
Cisco Business Edition 6000 (discontinued)Kavkom Phone System & Predictive Dialer
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.6
17 Ratings
7% above category average
Kavkom Phone System & Predictive Dialer
-
Ratings
Hosted PBX8.010 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.115 Ratings00 Ratings
User templates8.416 Ratings00 Ratings
Call reports8.34 Ratings00 Ratings
Directory of employee names9.115 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
20 Ratings
5% above category average
Kavkom Phone System & Predictive Dialer
-
Ratings
Answering rules8.818 Ratings00 Ratings
Call recording9.115 Ratings00 Ratings
Call park8.818 Ratings00 Ratings
Call screening8.919 Ratings00 Ratings
Message alerts8.418 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
19 Ratings
8% above category average
Kavkom Phone System & Predictive Dialer
-
Ratings
Video conferencing9.118 Ratings00 Ratings
Audio conferencing8.819 Ratings00 Ratings
Video screen sharing8.21 Ratings00 Ratings
Instant messaging8.515 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.2
14 Ratings
11% below category average
Kavkom Phone System & Predictive Dialer
-
Ratings
Mobile app for iOS7.314 Ratings00 Ratings
Mobile app for Android7.113 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)Kavkom Phone System & Predictive Dialer
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)Kavkom Phone System & Predictive Dialer
Likelihood to Recommend
8.6
(20 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(18 ratings)
-
(0 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)Kavkom Phone System & Predictive Dialer
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
Jorge E. Cantillo C. | TrustRadius Reviewer
Jorge E. Cantillo C.
Network Consulting Engineer
Read full review
Kavkom
No answers on this topic
Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
Verified User
Anonymous
Read full review
Kavkom
No answers on this topic
Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
Verified User
Anonymous
Read full review
Kavkom
No answers on this topic
Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
Verified User
Anonymous
Read full review
Kavkom
No answers on this topic
Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer
Oleksandr Tsapenko
Business Development Manager/Product manager
Read full review
Kavkom
No answers on this topic
Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Pratham Radadiya | TrustRadius Reviewer
Pratham Radadiya
Full Stack Engineer
Read full review
Kavkom
No answers on this topic
Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
Steve Davis | TrustRadius Reviewer
Steve Davis
Solutions Architect
Read full review
Kavkom
No answers on this topic
Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
Verified User
Anonymous
Read full review
Kavkom
No answers on this topic
ScreenShots

Kavkom Phone System & Predictive Dialer Screenshots

Screenshot of Kavkom, multifunctional, intuitive and efficient professional VoIP telephony solutions.Screenshot of Vos agents peuvent voir toutes les informations sur les contacts au même endroit. Pendant l'appel téléphonique, ils peuvent consulter instantanément l'historique des appels, e-mails, SMS, rendez-vous, ou des notes le concernant. Cela leur permet de fournir un service de contact de qualité.Screenshot of Kavkom Predictive Dialer dashboard with real-time data - Get live stats of what's happening in your call center. This will allow you to maximize agent productivity, reduce wait times and respond immediately to caller needs, improving your center's productivity.Screenshot of Screenshot of Stay in control of your agents and phone lines.