What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
Project Management
6.8
Cisco Business Edition 7000
68%
FreeConferenceCall.com
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 7/7 features
Cisco Business Edition 7000 ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings
N/A
0 Ratings
Gantt Charts
7.1
71%
6 Ratings
N/A
0 Ratings
Scheduling
7.2
72%
6 Ratings
N/A
0 Ratings
Workflow Automation
7.2
72%
6 Ratings
N/A
0 Ratings
Mobile Access
6.2
62%
8 Ratings
N/A
0 Ratings
Search
6.8
68%
6 Ratings
N/A
0 Ratings
Visual planning tools
6.0
60%
5 Ratings
N/A
0 Ratings
Communication
6.0
Cisco Business Edition 7000
60%
FreeConferenceCall.com
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Chat
6.3
63%
7 Ratings
N/A
0 Ratings
Notifications
6.4
64%
7 Ratings
N/A
0 Ratings
Discussions
5.7
57%
7 Ratings
N/A
0 Ratings
Surveys
6.3
63%
6 Ratings
N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings
N/A
0 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings
N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings
N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%
FreeConferenceCall.com
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings
N/A
0 Ratings
Video files
6.9
69%
6 Ratings
N/A
0 Ratings
Audio files
7.4
74%
7 Ratings
N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings
N/A
0 Ratings
Access control
5.9
59%
6 Ratings
N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings
N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings
N/A
0 Ratings
Device sync
6.9
69%
6 Ratings
N/A
0 Ratings
Cloud PBX
Cisco Business Edition 7000
Feature Set Not Supported
N/A
8.8
FreeConferenceCall.com
88%
FreeConferenceCall.com ranks higher in 4/4 features
FreeConferenceCall.com ranks higher in 4/4 features
Hosted PBX
N/A
0 Ratings
9.0
90%
3 Ratings
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings
10.0
100%
2 Ratings
User templates
N/A
0 Ratings
7.5
75%
2 Ratings
Call reports
N/A
0 Ratings
8.5
85%
8 Ratings
Call Management
Cisco Business Edition 7000
Feature Set Not Supported
N/A
8.2
FreeConferenceCall.com
82%
FreeConferenceCall.com ranks higher in 5/5 features
FreeConferenceCall.com ranks higher in 5/5 features
Answering rules
N/A
0 Ratings
8.0
80%
1 Rating
Call recording
N/A
0 Ratings
8.9
89%
8 Ratings
Call park
N/A
0 Ratings
8.0
80%
2 Ratings
Call screening
N/A
0 Ratings
8.0
80%
3 Ratings
Message alerts
N/A
0 Ratings
8.0
80%
4 Ratings
VoIP system collaboration
Cisco Business Edition 7000
Feature Set Not Supported
N/A
7.6
FreeConferenceCall.com
76%
FreeConferenceCall.com ranks higher in 4/4 features
FreeConferenceCall.com ranks higher in 4/4 features
Video conferencing
N/A
0 Ratings
6.2
62%
6 Ratings
Audio conferencing
N/A
0 Ratings
7.4
74%
10 Ratings
Video screen sharing
N/A
0 Ratings
8.5
85%
5 Ratings
Instant messaging
N/A
0 Ratings
8.3
83%
3 Ratings
Mobile apps
Cisco Business Edition 7000
Feature Set Not Supported
N/A
8.8
FreeConferenceCall.com
88%
FreeConferenceCall.com ranks higher in 2/2 features
FreeConferenceCall.com ranks higher in 2/2 features
Mobile app for iOS
N/A
0 Ratings
8.8
88%
2 Ratings
Mobile app for Android
N/A
0 Ratings
8.8
88%
2 Ratings
Attribute Ratings
- Cisco Business Edition 7000 is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings
6.8
FreeConferenceCall.com
68%
12 Ratings
Likelihood to Renew
Cisco Business Edition 7000
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
1 Rating
Usability
Cisco Business Edition 7000
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
1 Rating
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings
9.5
FreeConferenceCall.com
95%
6 Ratings
Implementation Rating
Cisco Business Edition 7000
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
2 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Acquisition Manager
Point Acquisitions LLCReal Estate, 1-10 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesFreeConferenceCall.com
- The online portal to access call details and recordings is very easy to use.
- The functions that are offered beyond the free plan are competitive with other providers.
- I feel that our calls are secure with our own personal access codes and the same number always being used.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees
Cons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesFreeConferenceCall.com
- Recently callers cannot get onto the call
- Users on the call get bumped off
- Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
- I found customer service representatives rude and dismissive

Verified User
Team Lead in Other
Civic & Social Organization Company, 1-10 employeesPricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—FreeConferenceCall.com
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Usability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 9.5
Based on 6 answers
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Founder/CEO
Gig Gear LLCMusic, 1-10 employees
Implementation Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 2 answers
It's a no brainer!
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Alternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesFreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Chief Science Officer
Hydro Dynamics, Inc.Machinery, 1-10 employees
Return on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
FreeConferenceCall.com
- We pay next to nothing for our access and it creates a professional means of connecting with our clients.
- Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
- FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees