Cisco Business Edition 7000 vs FreeConferenceCall.com

Likelihood to Recommend

Its well suited for small to medium scale deployments if the infra is in-house. Webex and other SaaS solutions are in demand these days and are cost-effective too, but if for some reason your deployments need a locally-managed data center, then go for the BE7K or the BE6K depending upon your requirement.

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Verified User

Consultant in Information Technology

Telecommunications Company, 10,001+ employees

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I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial

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Amy O'Day

Owner

Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees

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Feature Rating Comparison

Cisco Business Edition 7000

FreeConferenceCall.com

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Cisco Business Edition 7000

FreeConferenceCall.com

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Business Edition 7000

FreeConferenceCall.com

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Cisco Business Edition 7000

FreeConferenceCall.com

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Cisco Business Edition 7000

FreeConferenceCall.com

Answering rules

Call recording

Call park

Call screening

Message alerts

Cisco Business Edition 7000

FreeConferenceCall.com

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Cisco Business Edition 7000

FreeConferenceCall.com

Mobile app for iOS

Mobile app for Android

Pros

All in one platform that includes all the Cisco UC services in one appliance.
All the services are ready to use and preconfigured.
Tools available improve productivity and user experience.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Clear calls, it is easy to hear no matter how many participants are on the call.
Does not kick participants off, we have up to 40 people on the call and it works fine.
Easy to remember, the phone number and code is the same so it is easy for staff to recall.
No busy signals, we can always get through to set up call.

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Leslie Fusaro

Chief Nursing Officer

LCMCHospital & Health Care, 201-500 employees

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Cons

Licensing should be easy and collaborative.
Management interface should be provided with redundancy.
I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.

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Verified User

Engineer in Customer Service

Telecommunications Company, 5001-10,000 employees

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We migrated to a paid Zoom account which has more features.
The name was a concern for business use.
Basic reporting was fine.

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Verified User

Executive in Corporate

Publishing Company, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

FreeConferenceCall.com 10.0

Based on 1 answer

It is so user friendly.

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Dan Ferris, Master CMB, AMP

Account Executive

Ellie MaeComputer Software, 1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

FreeConferenceCall.com 10.0

Based on 1 answer

I am and have been extremely pleased with my use of this product.

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Dan Ferris, Master CMB, AMP

Account Executive

Ellie MaeComputer Software, 1001-5000 employees

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Support Rating

No score

No answers yet

No answers on this topic

FreeConferenceCall.com 9.5

Based on 3 answers

I didn't have to reach out for support that often - but when I did, I got prompt clear responses.

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Michelle Braun

Founder

SuperStar CareersHuman Resources, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

FreeConferenceCall.com 10.0

Based on 1 answer

It's a no brainer!

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Dan Ferris, Master CMB, AMP

Account Executive

Ellie MaeComputer Software, 1001-5000 employees

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Alternatives Considered

I’m a user of both systems and it’s difficult to say whether one is better than the other for features. Cisco is much more user friendly and has a better interface. I think both are suitable for large businesses, but it’s more about preference of the front end. Security features may be lagging with Skype.

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Verified User

Engineer in Professional Services

Mechanical Or Industrial Engineering Company, 10,001+ employees

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So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.

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Doug Mancosky

Chief Science Officer

Hydro Dynamics, Inc.Machinery, 1-10 employees

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Return on Investment

We were able to sell it to many customers and has proved beneficial always.
Less number of complaints.
Amazing support from Cisco TAC.

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Ujjwal Goel

Senior Build & Design Consultant

BTTelecommunications, 10,001+ employees

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Saved time on having to meet sales reps in person.
Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
Being able to utilize a free option is the ultimate ROI - it costs nothing!

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Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician

Founder/CEO

Gig Gear LLCMusic, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Business Edition 7000

FreeConferenceCall.com

Cisco Business Edition 7000

FreeConferenceCall.com

Cisco Business Edition 7000

FreeConferenceCall.com

Cisco Business Edition 7000

FreeConferenceCall.com

Cisco Business Edition 7000

FreeConferenceCall.com

Likelihood to Recommend