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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Catalyst Center

    Score8.5 out of 10
    N/ACisco Catalyst Center provides an intent-based platform for managing enterprise networks across campus, branch, and edge environments. It combines automation, analytics, and assurance to streamline IT operations, improve security posture, and reduce manual tasks. With integratedAI/ML-driven insights, policy-based controls, and end-to-end visibility across wired and wireless infrastructures, Catalyst Center empowers IT teams toproactively detect issues, enforce compliance, and accelerate…N/A

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    Cisco Catalyst CenterGoogle Hangouts (Classic)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Catalyst CenterGoogle Hangouts (Classic)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Catalyst CenterGoogle Hangouts (Classic)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    306 Answers
    83%
    Would buy again
    44 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    245 Answers
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    319 Answers
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    195 Answers
    91%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    229 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    Cisco Catalyst CenterGoogle Hangouts (Classic)
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Catalyst Center and Google Hangouts (Classic)
    Feature
    Cisco Catalyst Center
    -
    Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Hosted PBX00 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Directory of employee names00 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of Cisco Catalyst Center and Google Hangouts (Classic)
    Feature
    Cisco Catalyst Center
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Answering rules00 Ratings8.033 Ratings
    Call recording00 Ratings7.937 Ratings
    Call park00 Ratings7.018 Ratings
    Call screening00 Ratings9.036 Ratings
    Message alerts00 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Catalyst Center and Google Hangouts (Classic)
    Feature
    Cisco Catalyst Center
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Catalyst Center and Google Hangouts (Classic)
    Feature
    Cisco Catalyst Center
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Mobile app for iOS00 Ratings8.173 Ratings
    Mobile app for Android00 Ratings8.071 Ratings
    Best Alternatives
    Cisco Catalyst CenterGoogle Hangouts (Classic)
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Cisco Meraki Dashboard
    Score9 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Catalyst CenterGoogle Hangouts (Classic)
    Likelihood to Recommend
    8.4
    (343 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    8.9
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    7.9
    (19 ratings)
    8.0
    (7 ratings)
    Support Rating
    8.7
    (33 ratings)
    8.0
    (36 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Catalyst CenterGoogle Hangouts (Classic)
    Likelihood to Recommend
    Cisco
    Would recommend Cisco Catalyst Center to medium to large scale organizations that have many cookie-cutter sites and the resources to properly provision all their devices. I would not recommend to teams that do not have a strong network engineering team that can navigate the various intricacies of the platform.
    Incentivized
    Read full review
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Pros
    Cisco
    • Again, the ease of use of the APIs and the API Explorer provides the tools needed to write these custom workflows that allow us to do a lot of the automation we’re doing now, saving hundreds of hours by using those tools.
    • The product is very intuitive, and there is a lot of support out there in the DevNet community to help with that.
    Incentivized
    Read full review
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Cons
    Cisco
    • Within its Tasks - Audit, it can sometimes allow plaintext data, including passwords, to be seen. There should be functionality to detect password usage and appropriately obfuscate the data.
    • Occasionally, Catalyst Center does not sync changes properly within templates, which requires deleting and reconfiguring the template version. Better processes here would be beneficial.
    Incentivized
    Read full review
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    I think new products are often "half-baked" or over hyped when they release, as was the case with DNAC. We were well ahead of the curve in acquiring it. But as it has matured it is now a fantastic addition to our infrastructure. I think we are easing into a stage where it is hard to envision a large organization NOT having Catalyst Center in place. If for nothing outside of the mapping and troubleshooting aspects; using it as a "source of truth".
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Cisco
    Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
    Read full review
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Support Rating
    Cisco
    El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
    Incentivized
    Read full review
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Online Training
    Cisco
    It was informative, but the labs were not available long enough for us to get intimately familiar with CCNA before it was closed. The course instructor was well informed and got us as close to ready as she could.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Catalyst Centeris basic zero-touch provisioning out of the box. You just rack and stack the switches, patch 'em in, and the controller pushes the config automatically. No need to console into every single box or spend hours script-running over CLI.The AI-driven assurance and telemetry are top-tier. Instead of getting flooded with useless syslog alerts when a link drops, it correlates the telemetry data to give you proactive health checks. It literally pinpoints wireless anomalies and bandwidth chokepoints before the users even start opening tickets.It handles fabric microsegmentation like a boss through SD-Access and TrustSec. You can easily enforce group-based policies right at the hardware level. It drops IoT gear, guests, and corporate traffic into their own secure buckets dynamically, without you having to manage a trillion messy VLANs and ACLs.
    Incentivized
    Read full review
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • I have used it for upgrading devices, and it's does a great job at that, however out operations team for whatever reason has not adopted the feature.
    • Overall it feels like Cisco Catalyst Center has been huge waste of time. I feel like my time would be better spent on other projects and looking at other products and tools
    Incentivized
    Read full review
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    ScreenShots

    Cisco Catalyst Center Screenshots

    Screenshot of AIOpsScreenshot of BaselinesScreenshot of PoliciesScreenshot of HealthScreenshot of Network HierarchyScreenshot of PoE