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Cisco Cloud Email Security vs. Trend Micro Smart Protection Suite, with XGen

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Cloud Email Security

    Score9 out of 10
    N/ACisco's Cloud Email Security platform is a secure email gateway.N/A

    Trend Micro Smart Protection Suite, with XGen

    Score8.9 out of 10
    N/ATrend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
    Pricing
    Cisco Cloud Email SecurityTrend Micro Smart Protection Suite, with XGen
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Cloud Email SecurityTrend Micro Smart Protection Suite, with XGen
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Cloud Email SecurityTrend Micro Smart Protection Suite, with XGen
    Considered Both Products
    Cisco
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    78%
    Implementation went as expected
    7 Answers
    Features
    Cisco Cloud Email SecurityTrend Micro Smart Protection Suite, with XGen
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Cloud Email Security and Trend Micro Smart Protection Suite, with XGen
    Feature
    Cisco Cloud Email Security
    8.6
    3 Ratings
    2% above category average
    Trend Micro Smart Protection Suite, with XGen
    -
    Ratings
    Anti-malware8.03 Ratings00 Ratings
    Customizability10.03 Ratings00 Ratings
    Data Loss Protection8.03 Ratings00 Ratings
    Threat Detection9.03 Ratings00 Ratings
    Sandboxing8.03 Ratings00 Ratings
    End-to-End Encryption9.03 Ratings00 Ratings
    Management Tools8.03 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Cloud Email Security and Trend Micro Smart Protection Suite, with XGen
    Feature
    Cisco Cloud Email Security
    -
    Ratings
    Trend Micro Smart Protection Suite, with XGen
    9.1
    10 Ratings
    7% above category average
    Anti-Exploit Technology00 Ratings10.07 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.09 Ratings
    Centralized Management00 Ratings9.010 Ratings
    Hybrid Deployment Support00 Ratings9.08 Ratings
    Infection Remediation00 Ratings9.09 Ratings
    Vulnerability Management00 Ratings9.010 Ratings
    Malware Detection00 Ratings9.010 Ratings
    Best Alternatives
    Cisco Cloud Email SecurityTrend Micro Smart Protection Suite, with XGen
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    Score8.9 out of 10
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    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    Cisco Cloud Email SecurityTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    8.0
    (5 ratings)
    9.0
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.7
    (8 ratings)
    User Testimonials
    Cisco Cloud Email SecurityTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    Cisco
    It's suitable for content filtering applications using regex, hash, domain, or email... It's particularly perfect for a Cisco infrastructure. It's also perfect for a hybrid environment, such as on-prem/cloud. It's less appropriate for small- to mid-sized infrastructure because it's too complex for basic use. The UI can be improved as well.
    Read full review
    Trend Micro
    As mentioned earlier, privacy and financial transaction threats will continue to risk with the current and rapid rise in tech tools/computer software. And handling such threats is NOT a core competency for many businesses. So, a paid version of such a robust systems comes well recommended - especially for those users who often use mobile banking or pay via cellphone apps
    Incentivized
    Read full review
    Pros
    Cisco
    • Advanced malware protection.
    • Integration with Office365.
    Incentivized
    Read full review
    Trend Micro
    • Its easy deployment I have installation on servers
    • The level of detail in the logs is very comfortable
    • Virtual patching that you use is unique
    • Consumes few system resources
    • Its high rate of effectiveness in detecting threats
    Read full review
    Cons
    Cisco
    • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
    • Emails with large attachment sizes can sometimes slow down the email loading process.
    Incentivized
    Read full review
    Trend Micro
    • During run-time you would feel that systems are slow.
    • Ability to detect cyber attack and response to cyber attacks can be improved.
    • Support for advanced malware, botnets can be improved.
    • Some investigation module are provided as optional add-on, so they should be integrated.
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    Trend Micro
    We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
    Incentivized
    Read full review
    Support Rating
    Cisco
    Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
    Incentivized
    Read full review
    Trend Micro
    I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
    Incentivized
    Read full review
    Trend Micro
    Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
    Read full review
    Return on Investment
    Cisco
    • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
    • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
    • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
    Incentivized
    Read full review
    Trend Micro
    • We have stopped multiple infections of ransomware from spreading.
    • Lost some productivity when database crashed
    • Updates tend to slow system down
    Incentivized
    Read full review
    ScreenShots