Cisco Desk Camera vs. Cisco Desk Series

It's well-suited for daily/weekly meetings with the teams, and to explain the detailed design of the projects. Also, to host various remote training sessions for new hires. To record the prototype design working model in the laboratory.

The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.

• It helps in remote training and workshops
• It helps in physical prototypes in the laboratory
• It helps in improving communication with vendors and clients

• So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.

Incentivized

• Bring the cost down just a bit so we can get more of them

• Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
• Mac Outlook Plugin has some issues while syncing
• Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side

Incentivized

The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.

Incentivized

Easy to use, feels like an apple phone

Incentivized

I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.

Incentivized

Implementation was very easy through webex cloud services

Incentivized

Don't get me wrong we have purchased less expensive webcams for employees, but I asked for the Cisco Desk Camera for myself as the options and features it has are far better than the others. I just wish they were a bit lower cost so we could get more of them installed.

We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto.

Incentivized

• It increased the improvement of remote training session by 35% approximately
• Increased the productivity of debugging issues by 20% in the lab with picture quality
• Increased collaboration between different team meetings by 40%

• For team work, projects are completed sooner and you can make a profit
• Saving time and this means the possibility of more profit
• If the number of projects is large, the investment will return quickly
• The software license fee is too high

Incentivized