Cisco Desk Series

Cisco Desk Series

Cisco Desk Series

115 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cisco Desk Series	Score 9.4 out of 10	N/A	A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.	$5,495 one-time fee **discounts available

Pricing

Cisco Desk Series

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Cisco Desk Series
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Cisco Desk Series
Considered Both Products	Cisco Desk Series Wayne De Nardi Senior Manager SA Digital Telehealth Network Chose Cisco Desk Series Desk is a current model and supported by the vendor, unlike the older units. Incentivized Helpful? Brad Hacker Practice Lead Chose Cisco Desk Series The Cisco Desk Pro is better than Poly Studio and Neat Bar with its AI-driven video and audio enhancements, cross-platform compatibility, and integrated 4K display with whiteboarding. It doubles as a collaboration hub with USB-C laptop connectivity and strong enterprise … Helpful? JG Jaime Gomes Solutions Architecture Chose Cisco Desk Series For better interoperability with others meetings platforms Incentivized Helpful? Verified User Team Lead Chose Cisco Desk Series As I said, we are a reseller of a wide range of Cisco products in the enterprise market. So the bread and butter product is Cisco Meraki, Cisco SD-WAN for security. Incentivized Helpful? Verified User Engineer Chose Cisco Desk Series We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the … Incentivized Helpful? EB Eric Breeden Sr VoIP Engineer Chose Cisco Desk Series Small form factor, personal video experience, professional grade equipment. The Webex Control Hub does an outstanding job managing software updates and user policies for the device. Incentivized Helpful? Verified User Vice-President Chose Cisco Desk Series The Cisco Webex Desk Pro is a built-for-purpose device. As such, it simply works better than those systems that don't have similar, built-for-purpose devices. Incentivized Helpful? Verified User Director Chose Cisco Desk Series Rich in features, better camera and sound quality, powerful. Incentivized Helpful? Verified User Contributor Chose Cisco Desk Series It’s integrated in Control Hub Incentivized Helpful? Dainius Brazdzionis Business Unit Manager Chose Cisco Desk Series Tried HP monitor AiO, Polycom device, and Logitech devices. Tried AiO monitors, and the sound was not sufficient. Tried the camera, microphone, speakers, and dock and it was very messy with too many wires, and the configuration needed a desk. Pro has a big benefit in that can … Incentivized Helpful? Sarah Jackson System Engineer Chose Cisco Desk Series At first, it was picked because it could work with several other conference tools. While the Room gadgets are indeed remarkable, the Webex ecosystem as a whole is still immature and could use some fine-tuning. We looked into other options, including Cisco Unified … Incentivized Helpful? Verified User Employee Chose Cisco Desk Series Zoom UI is complicated. It has many features but it is difficult to identify the what is where. It's all included in one big screen which makes it less convenient to use. Whereas in the case of the cisco webex desk pro, it's pretty simple and convenient. The immaculate loading … Incentivized Helpful? IM Ian Measures Engineer Chose Cisco Desk Series Dependent upon customer requirements and price threshold. All have different benefits within their chosen sales spheres. Incentivized Helpful? Verified User Professional Chose Cisco Desk Series Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with Logite… Incentivized Helpful? Amritansu Sahoo Co-Founder Chose Cisco Desk Series Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All … Incentivized Helpful? Lane Irvine Network Business Solutions Director Chose Cisco Desk Series Formerly have used the Cisco Webex DX80 for a similar use case. The DX80 was good as a stand-alone single user video unit but really not much beyond that. The integrations with Windows/MAC desktop was non existent with the DX80 where the Webex Desk Pro has made huge … Incentivized Helpful? CC chirag chhatbar Senior Advisor Chose Cisco Desk Series The Cisco Webex Room Phone has been widely used in the company where we have folks from the technical support team, resolving the technical issue for the client on the call and making them understand some features of our products as per the scheduled time and availability … Incentivized Helpful? BA Balthasar-Max Althaus Business Trainer & Business Coach Chose Cisco Desk Series I have been using Webex Board and it simply does not fit into my room at home, where I [have mainly worked] since the pandemic. Desk Pro meets all requirements and can do the same things the Webex Board can do and more. So I don't miss a thing when I use Desk Pro. Incentivized Helpful? JS Jens Schneider Architecture Lead Collaboration Chose Cisco Desk Series The DX80 is no a little bit outdated. We were happy with it but needed a replacement. The Webex Desk Pro was the obvious successor. We also tried to use standard webcams with monitors. But this was hard to manage and troubleshoot. And it has a poor user experience. Incentivized Helpful? Stefano Rodighiero Customer Support System Engineer - Network, Data Center, Collaboration Chose Cisco Desk Series The Cisco Webex Desk Pro is an advanced collaboration device that integrates a strong artificial intelligence component through the cloud, which the DX80, for example, does not provide. Cisco Webex Desk Pro also provides a superior audio system to the DX80 and advanced … Incentivized Helpful? MA Mostafa Awad Senior Genesys System Engineer Chose Cisco Desk Series Actually, I heard and read about Cisco Webex DX80, but from my experience and usage of Cisco Webex Desk Pro, there is no comparison between them from my point of view especially in the features, capabilities, improvements, and enhancements that are being done with Cisco Webex … Incentivized Helpful?

Best Alternatives
	Cisco Desk Series
Small Businesses	Lifesize Video Conferencing Score 9.0 out of 10
Medium-sized Companies	Cisco Headsets Score 8.9 out of 10
Enterprises	Cisco Headsets Score 8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	Cisco Desk Series
Likelihood to Recommend	9.5 (36 ratings)
Likelihood to Renew	8.3 (2 ratings)
Usability	8.0 (1 ratings)
Availability	8.0 (1 ratings)
Performance	10.0 (1 ratings)
Support Rating	8.0 (2 ratings)
Implementation Rating	8.0 (1 ratings)
Configurability	8.0 (1 ratings)
Contract Terms and Pricing Model	8.0 (1 ratings)
Ease of integration	9.0 (1 ratings)
Product Scalability	8.0 (1 ratings)
Professional Services	8.0 (1 ratings)
Vendor post-sale	7.0 (1 ratings)
Vendor pre-sale	7.0 (1 ratings)

User Testimonials
	Cisco Desk Series
Likelihood to Recommend	Cisco The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use. Brad Hacker Practice Lead Read full review
Pros	Cisco So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today. Incentivized Verified User Anonymous Read full review
Cons	Cisco Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one Mac Outlook Plugin has some issues while syncing Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side Incentivized CC chirag chhatbar Senior Advisor Read full review
Likelihood to Renew	Cisco The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working. Incentivized JG Jaime Gomes Solutions Architecture Read full review
Usability	Cisco RoomOS is simple and intuitive to use. USB-C connectivity makes connecting to a computer a simple task Incentivized Wayne De Nardi Senior Manager SA Digital Telehealth Network Read full review
Support Rating	Cisco I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them. Incentivized Joshua Baever Sr. Systems Administrator Read full review
Implementation Rating	Cisco Implementation was very easy through webex cloud services Incentivized JG Jaime Gomes Solutions Architecture Read full review
Alternatives Considered	Cisco We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto. Incentivized Verified User Anonymous Read full review
Return on Investment	Cisco For team work, projects are completed sooner and you can make a profit Saving time and this means the possibility of more profit If the number of projects is large, the investment will return quickly The software license fee is too high Incentivized Bahram ilman zadian Special Events Coordinator Read full review
ScreenShots	Cisco Desk Series Screenshots