Cisco Desk Series vs. Cisco Webex Share (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Desk Series
Score 8.9 out of 10
N/A
A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.
$5,495
one-time fee **discounts available
Cisco Webex Share (discontinued)
Score 7.5 out of 10
N/A
Cisco Webex Share was a palm-sized device used to share content to any display without using cables or dongles. It has been discontinued, and is superseded by functionality found in the Cisco Room Series.N/A
Pricing
Cisco Desk SeriesCisco Webex Share (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Desk SeriesCisco Webex Share (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Desk SeriesCisco Webex Share (discontinued)
Best Alternatives
Cisco Desk SeriesCisco Webex Share (discontinued)
Small Businesses
GoTo Meeting
GoTo Meeting
Score 8.1 out of 10
GoTo Meeting
GoTo Meeting
Score 8.1 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Desk SeriesCisco Webex Share (discontinued)
Likelihood to Recommend
8.9
(35 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.8
(2 ratings)
8.0
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Professional Services
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Desk SeriesCisco Webex Share (discontinued)
Likelihood to Recommend
Cisco
The other advantage of the product is that you could use it as a conference system as well as a screen for your PC. So I'm working with three screens and one of these screen is the Desk Pro, so I do not need another screen. So it's saving space in my desk and it's high quality. So this is the plus function.
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Discontinued Products
Cisco Webex Share is more preferred to use in a meeting with more than 15 people where there are many presentations or content to be shared with others. Once connected with the main screen it becomes easy to share with others. There are scenarios like classroom teaching where Cisco Webex Share will be time-consuming to set up and hence normal HDMI setup will work.
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Pros
Cisco
  • It gives the added function of having multiple lines we can set up called pickup groups or music on hold, so that way it best suits whatever facilities need to have. We can set that up and it works for them on different types of phones. We also have, since Covid, everyone has gone home to work from home and we have our knock who needs to reach out in case of anything. So they needed to have VPN capabilities. So our older models of the 7942s have VPN capabilities for them to be able to also work from home.
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Discontinued Products
  • Easy to share screens in the meetings
  • No hassles to go along with your laptops
  • Content remains secured through Cisco Cloud Integration
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Cons
Cisco
  • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
  • Mac Outlook Plugin has some issues while syncing
  • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
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Discontinued Products
  • Hard to use
  • Sound during sharing is not upto the mark
  • Power consuming device when used for long time
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Likelihood to Renew
Cisco
The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.
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Discontinued Products
Cisco Webex Share has made it easy to share the presentations in the meetings and hence the meeting time has drastically reduced. Moreover we have also tried to do collaborative work with Cisco Webex Share and it has been really helpful. Hence overall if something happens to the product I will be more than happy to renew the product.
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Usability
Cisco
Easy to use, feels like an apple phone
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Discontinued Products
No answers on this topic
Support Rating
Cisco
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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Discontinued Products
No answers on this topic
Implementation Rating
Cisco
Implementation was very easy through webex cloud services
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Discontinued Products
No answers on this topic
Alternatives Considered
Cisco
Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with Logitech MeetUp. 3.- Display: 27-inch 4K touchscreen vs. No touchscreen with Logitech MeetUp. Cisco TAC support is great.
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Discontinued Products
No answers on this topic
Return on Investment
Cisco
  • For team work, projects are completed sooner and you can make a profit
  • Saving time and this means the possibility of more profit
  • If the number of projects is large, the investment will return quickly
  • The software license fee is too high
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Discontinued Products
  • The discussion among the presentations has become very easy as remotely the members can share their screen. Hence the meeting time has reduced.
  • We have been doing business meetings with many companies and hence Cisco Webex Share has made it easy and it has increased the profit of the company.
  • Overall the return on investment has also increased.
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ScreenShots

Cisco Desk Series Screenshots

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