Cisco Desk Series vs. GoRemote

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Desk Series
Score 9.6 out of 10
N/A
A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.N/A
GoRemote
Score 10.0 out of 10
N/A
N/AN/A
Pricing
Cisco Desk SeriesGoRemote
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Cisco Desk SeriesGoRemote
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Desk SeriesGoRemote
Considered Both Products
Cisco Desk Series
Chose Cisco Desk Series
The Cisco Desk Pro is better than Poly Studio and Neat Bar with its AI-driven video and audio enhancements, cross-platform compatibility, and integrated 4K display with whiteboarding. It doubles as a collaboration hub with USB-C laptop connectivity and strong enterprise …
Chose Cisco Desk Series
As I said, we are a reseller of a wide range of Cisco products in the enterprise market. So the bread and butter product is Cisco Meraki, Cisco SD-WAN for security.
Chose Cisco Desk Series
Cisco Room Series, Cisco Board Series, Cisco Desk Camera and Cisco Headsets
Chose Cisco Desk Series
Desk is a current model and supported by the vendor, unlike the older units.
Chose Cisco Desk Series
We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the …
Chose Cisco Desk Series
Small form factor, personal video experience, professional grade equipment. The Webex Control Hub does an outstanding job managing software updates and user policies for the device.
Chose Cisco Desk Series
The Cisco Webex Desk Pro is a built-for-purpose device. As such, it simply works better than those systems that don't have similar, built-for-purpose devices.
Chose Cisco Desk Series
It’s integrated in Control Hub
Chose Cisco Desk Series
Tried HP monitor AiO, Polycom device, and Logitech devices. Tried AiO monitors, and the sound was not sufficient. Tried the camera, microphone, speakers, and dock and it was very messy with too many wires, and the configuration needed a desk. Pro has a big benefit in that can …
Chose Cisco Desk Series
At first, it was picked because it could work with several other conference tools. While the Room gadgets are indeed remarkable, the Webex ecosystem as a whole is still immature and could use some fine-tuning. We looked into other options, including Cisco Unified …
Chose Cisco Desk Series
Zoom UI is complicated. It has many features but it is difficult to identify the what is where. It's all included in one big screen which makes it less convenient to use. Whereas in the case of the cisco webex desk pro, it's pretty simple and convenient. The immaculate loading …
Chose Cisco Desk Series
Dependent upon customer requirements and price threshold. All have different benefits within their chosen sales spheres.
Chose Cisco Desk Series
Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with …
Chose Cisco Desk Series
Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All …
Chose Cisco Desk Series
The Cisco Webex Room Phone has been widely used in the company where we have folks from the technical support team, resolving the technical issue for the client on the call and making them understand some features of our products as per the scheduled time and availability …
Chose Cisco Desk Series
I have been using Webex Board and it simply does not fit into my room at home, where I [have mainly worked] since the pandemic. Desk Pro meets all requirements and can do the same things the Webex Board can do and more. So I don't miss a thing when I use Desk Pro.
Chose Cisco Desk Series
The DX80 is no a little bit outdated. We were happy with it but needed a replacement. The Webex Desk Pro was the obvious successor. We also tried to use standard webcams with monitors. But this was hard to manage and troubleshoot. And it has a poor user experience.
Chose Cisco Desk Series
The Cisco Webex Desk Pro is an advanced collaboration device that integrates a strong artificial intelligence component through the cloud, which the DX80, for example, does not provide. Cisco Webex Desk Pro also provides a superior audio system to the DX80 and advanced …
Chose Cisco Desk Series
Actually, I heard and read about Cisco Webex DX80, but from my experience and usage of Cisco Webex Desk Pro, there is no comparison between them from my point of view especially in the features, capabilities, improvements, and enhancements that are being done with Cisco Webex …
Chose Cisco Desk Series
I don't find a competitor for what Cisco Webex Desk Pro can provide to the organization and to the employee. An all in one solution like the one provided is not comparable to any other solution out in the market.
We've selected Cisco Webex Desk Pro because we needed a solution …
Chose Cisco Desk Series
Rich in features, better camera and sound quality, powerful.
GoRemote

No answer on this topic

Best Alternatives
Cisco Desk SeriesGoRemote
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.6 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Desk SeriesGoRemote
Likelihood to Recommend
9.2
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Desk SeriesGoRemote
Likelihood to Recommend
The other advantage of the product is that you could use it as a conference system as well as a screen for your PC. So I'm working with three screens and one of these screen is the Desk Pro, so I do not need another screen. So it's saving space in my desk and it's high quality. So this is the plus function.
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Pros
  • It gives the added function of having multiple lines we can set up called pickup groups or music on hold, so that way it best suits whatever facilities need to have. We can set that up and it works for them on different types of phones. We also have, since Covid, everyone has gone home to work from home and we have our knock who needs to reach out in case of anything. So they needed to have VPN capabilities. So our older models of the 7942s have VPN capabilities for them to be able to also work from home.
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Cons
  • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
  • Mac Outlook Plugin has some issues while syncing
  • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
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Likelihood to Renew
Simple, Fantastic and always improving with software upgrades
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Usability
RoomOS is simple and intuitive to use. USB-C connectivity makes connecting to a computer a simple task
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Support Rating
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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Alternatives Considered
The Cisco Desk Pro is better than Poly Studio and Neat Bar with its AI-driven video and audio enhancements, cross-platform compatibility, and integrated 4K display with whiteboarding. It doubles as a collaboration hub with USB-C laptop connectivity and strong enterprise management tools. Overall, it delivers a more complete, professional experience out of the box.
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No answers on this topic
Return on Investment
  • For team work, projects are completed sooner and you can make a profit
  • Saving time and this means the possibility of more profit
  • If the number of projects is large, the investment will return quickly
  • The software license fee is too high
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ScreenShots

Cisco Desk Series Screenshots

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