Cisco Desk Series vs. Logitech GROUP

The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.

Incentivized

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

Incentivized

• It charges my laptop while being an amazing secondary monitor.
• Optimizes the video and audio with superior sound and microphones.
• A very nice compact digital whiteboard.
• Hooks in with Webex meetings and Teams in such a seamless way.
• Handles calling like a desk phone and is natural to use.
• Looks so beautiful and is such a great addition to your desk.

Incentivized

• High Audio Quality
• High Video Quality

Incentivized

• The WebRTC function that's used for certain meeting types should include a progress bar. A lot of users think the device is frozen.
• At entry, the price was a bit high. I haven't bought one recently.
• More backgrounds would be nice.

Incentivized

• Design of the devices
• To many cables for conference systems

Incentivized

Simple, Fantastic and always improving with software upgrades

Incentivized

I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.

Incentivized

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.

Incentivized

Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with Logitech MeetUp. 3.- Display: 27-inch 4K touchscreen vs. No touchscreen with Logitech MeetUp. Cisco TAC support is great.

Incentivized

We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.

Incentivized

• For team work, projects are completed sooner and you can make a profit
• Saving time and this means the possibility of more profit
• If the number of projects is large, the investment will return quickly
• The software license fee is too high

Incentivized

• The balance cost-benefit is very good with these devices.
• You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.

Incentivized