Cisco DNA Analytics and Assurance vs N-able RMM

Likelihood to Recommend

So not everyone is in need of a smart AI checking their network metrics looking for issues before they happen or finding and alerting on problems that the network staff may not have noticed, but if you have the budget for it, it could be a huge time saver for your whole department.

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Verified User

Manager in Information Technology

Government Administration Company, 501-1000 employees

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SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.

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Jack Bowling

Computer and Information Systems Manager

BCESCEducation Management, 501-1000 employees

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Pros

Smart AI that learns your network.
Machine learning that can find performance bottlenecks and issues.
After configuration you don't have to spend a lot of time managing it.

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Verified User

Manager in Information Technology

Government Administration Company, 501-1000 employees

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It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.

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Bryant Lee

Managed and Cloud Services Lead

Exbabylon IT SolutionsInformation Technology and Services, 11-50 employees

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Cons

May require an implementer to get this set up and running.
For a software based service that you can run on your own VM's, price is still very high.
The first setup can be a bear and you will need much help from TAC.

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Verified User

Manager in Information Technology

Government Administration Company, 501-1000 employees

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UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
Load times in certain menus, regardless of server specs.
Integration with 3rd party applications.
Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

Yes

Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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Usability

No score

No answers yet

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N-able RMM 9.5

Based on 2 answers

The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)

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Jack Bowling

Computer and Information Systems Manager

BCESCEducation Management, 501-1000 employees

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Support Rating

No score

No answers yet

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N-able RMM 7.0

Based on 2 answers

The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.

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Jack Bowling

Computer and Information Systems Manager

BCESCEducation Management, 501-1000 employees

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Alternatives Considered

No answers on this topic

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.

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Verified User

Administrator in Engineering

Computer & Network Security Company, 1001-5000 employees

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Return on Investment

Loads of time saved diagnosing network issues.
Much effort saved having to determine network performance metrics by hand.
The Cisco brand is generally safe and trusted so you get that additional peace of mind.

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Verified User

Manager in Information Technology

Government Administration Company, 501-1000 employees

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The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.

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Michael Gombosi

Network Engineer I

Hub GroupTransportation/Trucking/Railroad, 1001-5000 employees

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Cisco DNA Analytics and Assurance vs N-able RMM