What users are saying about
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Top Rated
151 Ratings
11 Ratings
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Score 8.8 out of 100

PRTG

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Top Rated
151 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco DNA Analytics and Assurance

So not everyone is in need of a smart AI checking their network metrics looking for issues before they happen or finding and alerting on problems that the network staff may not have noticed, but if you have the budget for it, it could be a huge time saver for your whole department.
Anonymous | TrustRadius Reviewer

PRTG

For medium to small organizations [PRTG Network Monitor is] very well suited. I found it very easy to deploy and manage, updates are easy to perform, its very rare but if for any reason the system gets problematic it could be redeployed in few minutes and old data could be restored very easily. I recommend to deploy free version for evaluation first use it for as long as you want in that way you can get actual feel of product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Cisco DNA Analytics and Assurance
PRTG
8.4
Automated network device discovery
Cisco DNA Analytics and Assurance
PRTG
9.0
Network monitoring
Cisco DNA Analytics and Assurance
PRTG
9.4
Baseline threshold calculation
Cisco DNA Analytics and Assurance
PRTG
8.5
Alerts
Cisco DNA Analytics and Assurance
PRTG
9.3
Network capacity planning
Cisco DNA Analytics and Assurance
PRTG
7.5
Packet capture analysis
Cisco DNA Analytics and Assurance
PRTG
8.0
Network mapping
Cisco DNA Analytics and Assurance
PRTG
7.5
Customizable reports
Cisco DNA Analytics and Assurance
PRTG
8.4
Wireless infrastructure monitoring
Cisco DNA Analytics and Assurance
PRTG
7.8
Hardware health monitoring
Cisco DNA Analytics and Assurance
PRTG
8.6

Pros

Cisco DNA Analytics and Assurance

  • Easy-to-use interface
  • Gives broad, top-level details of the network
  • Allows you to easily drill down to exactly the problem
Douglas Demartino | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

Cisco DNA Analytics and Assurance

  • May require an implementer to get this set up and running.
  • For a software based service that you can run on your own VM's, price is still very high.
  • The first setup can be a bear and you will need much help from TAC.
Anonymous | TrustRadius Reviewer

PRTG

  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco DNA Analytics and Assurance

No score
No answers yet
No answers on this topic

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

Cisco DNA Analytics and Assurance

No score
No answers yet
No answers on this topic

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco DNA Analytics and Assurance

No score
No answers yet
No answers on this topic

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco DNA Analytics and Assurance

No answers on this topic

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

Return on Investment

Cisco DNA Analytics and Assurance

  • Admins have saved time diagnosing issues
  • IT is able to get ahead of problems before they occur
  • Money saved on separate monitoring products that may not work as well
Douglas Demartino | TrustRadius Reviewer

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

Pricing Details

Cisco DNA Analytics and Assurance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco DNA Analytics and Assurance Editions & Modules

Additional Pricing Details

PRTG

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG Editions & Modules

Edition
PRTG 500$1,7501
PRTG 1,000$3,2001
PRTG 2,500$6,5001
PRTG 5,000$11,5001
PRTG XL 1$15,5001
PRTG EnterpriseCustom Pricing2
  1. perpetual license
  2. subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco DNA Analytics and Assurance
8.0
PRTG
8.8

Likelihood to Renew

Cisco DNA Analytics and Assurance
PRTG
10.0

Usability

Cisco DNA Analytics and Assurance
PRTG
9.0

Support Rating

Cisco DNA Analytics and Assurance
PRTG
8.6

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