What users are saying about
9 Ratings
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Score 8.8 out of 100
Top Rated
178 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Cisco DNA Analytics and Assurance

    Feature Set Not Supported
    N/A
    8.4

    PRTG

    84%
    PRTG Network Monitor ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    9.0
    90%
    47 Ratings

    Network monitoring

    N/A
    0 Ratings
    9.3
    93%
    52 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    8.8
    88%
    45 Ratings

    Alerts

    N/A
    0 Ratings
    9.5
    95%
    53 Ratings

    Network capacity planning

    N/A
    0 Ratings
    7.2
    72%
    37 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    7.9
    79%
    26 Ratings

    Network mapping

    N/A
    0 Ratings
    7.8
    78%
    37 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.8
    88%
    46 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    7.4
    74%
    36 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    7.8
    78%
    50 Ratings

    Attribute Ratings

    • PRTG Network Monitor is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Cisco DNA Analytics and Assurance

    80%
    1 Rating
    8.8

    PRTG

    88%
    53 Ratings

    Likelihood to Renew

    Cisco DNA Analytics and Assurance

    N/A
    0 Ratings
    10.0

    PRTG

    100%
    2 Ratings

    Usability

    Cisco DNA Analytics and Assurance

    N/A
    0 Ratings
    9.0

    PRTG

    90%
    1 Rating

    Support Rating

    Cisco DNA Analytics and Assurance

    N/A
    0 Ratings
    8.5

    PRTG

    85%
    28 Ratings

    Likelihood to Recommend

    Cisco DNA Analytics and Assurance

    So not everyone is in need of a smart AI checking their network metrics looking for issues before they happen or finding and alerting on problems that the network staff may not have noticed, but if you have the budget for it, it could be a huge time saver for your whole department.
    Anonymous | TrustRadius Reviewer

    PRTG

    If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes.If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco DNA Analytics and Assurance

    • Smart AI that learns your network.
    • Machine learning that can find performance bottlenecks and issues.
    • After configuration you don't have to spend a lot of time managing it.
    Anonymous | TrustRadius Reviewer

    PRTG

    • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
    • I really liked how easy it was to add alerts by SMS. So easy to setup.
    • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
    Dan Reynolds | TrustRadius Reviewer

    Cons

    Cisco DNA Analytics and Assurance

    • May require an implementer to get this set up and running.
    • For a software based service that you can run on your own VM's, price is still very high.
    • The first setup can be a bear and you will need much help from TAC.
    Anonymous | TrustRadius Reviewer

    PRTG

    • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
    • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
    • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco DNA Analytics and Assurance

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco DNA Analytics and Assurance Editions & Modules

    Additional Pricing Details

    PRTG

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 subscription license

    PRTG Editions & Modules

    Edition
    PRTG 500$1,7501
    PRTG 1,000$3,2001
    PRTG 2,500$6,5001
    PRTG 5,000$11,5001
    PRTG XL 1$15,5001
    PRTG EnterpriseCustom Pricing2
    1. perpetual license
    2. subscription license
    Additional Pricing Details

    Likelihood to Renew

    Cisco DNA Analytics and Assurance

    No score
    No answers yet
    No answers on this topic

    PRTG

    PRTG 10.0
    Based on 2 answers
    It is now an essential tool for monitoring and maintaining the health of our network and systems.
    Anonymous | TrustRadius Reviewer

    Usability

    Cisco DNA Analytics and Assurance

    No score
    No answers yet
    No answers on this topic

    PRTG

    PRTG 9.0
    Based on 1 answer
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Cisco DNA Analytics and Assurance

    No score
    No answers yet
    No answers on this topic

    PRTG

    PRTG 8.5
    Based on 28 answers
    I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Cisco DNA Analytics and Assurance

    No answers on this topic

    PRTG

    I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco DNA Analytics and Assurance

    • Loads of time saved diagnosing network issues.
    • Much effort saved having to determine network performance metrics by hand.
    • The Cisco brand is generally safe and trusted so you get that additional peace of mind.
    Anonymous | TrustRadius Reviewer

    PRTG

    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Robert Paul | TrustRadius Reviewer

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