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Cisco Headsets vs. Cisco Packet Tracer (part of Cisco Networking Academy)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Headsets

    Score9.1 out of 10
    N/ACisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A

    Cisco Packet Tracer (part of Cisco Networking Academy)

    Score8.4 out of 10
    N/AThis Introductory course is extremely helpful for anyone who plans to take one of the Networking Academy courses which utilizes the powerful simulation tool.N/A
    Pricing
    Cisco HeadsetsCisco Packet Tracer (part of Cisco Networking Academy)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco HeadsetsCisco Packet Tracer (part of Cisco Networking Academy)
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Course is offered free through Cisco Networking Academy.
    More Pricing Information
    Community Pulse
    Cisco HeadsetsCisco Packet Tracer (part of Cisco Networking Academy)
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    69 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    72 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    52 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    64 Answers
    No answers on this topic
    Best Alternatives
    Cisco HeadsetsCisco Packet Tracer (part of Cisco Networking Academy)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco HeadsetsCisco Packet Tracer (part of Cisco Networking Academy)
    Likelihood to Recommend
    8.9
    (87 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.3
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco HeadsetsCisco Packet Tracer (part of Cisco Networking Academy)
    Likelihood to Recommend
    Cisco
    In my opinion, the headsets are well-suited for an environment with high background noise, and, specifically in open spaces, they allow you to isolate yourself very well during your call and to move around the deck without staying in your seat, thanks to the Bluetooth connection. I don't think it's less appropriate because it can be used everywhere.
    Incentivized
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    Cisco
    It is well suited for practical knowledge gaining and doing experiment with it.
    Incentivized
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    Pros
    Cisco
    • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
    Incentivized
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    Cisco
    • Real time data monitoring
    • Packet analysis
    • Network geolocation design
    Incentivized
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    Cons
    Cisco
    • They need to have the standard base be able to connect PC and Phone not one or the other
    • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
    • Create an over the ear or behind the headband design
    • Be able to record from the Desk Phone to the PC like Jabra
    Incentivized
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    Cisco
    • CLI, It would be great if we can use multiple tapes in a single window.
    • It is limited to Cisco products only, there is no integration with other companies.
    • Improve UI customisation and writing settings.
    Incentivized
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    Likelihood to Renew
    Cisco
    Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
    Incentivized
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    Cisco
    No answers on this topic
    Usability
    Cisco
    I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
    Incentivized
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    Cisco
    It is helpful for learning networking and easy to understand. UI was user friendly and can help the people to learn. UI can have more chance for the upgradation
    Incentivized
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    Reliability and Availability
    Cisco
    I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
    Incentivized
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    Cisco
    No answers on this topic
    Performance
    Cisco
    There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
    Incentivized
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    Cisco
    No answers on this topic
    Support Rating
    Cisco
    Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
    Incentivized
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    Cisco
    No answers on this topic
    Implementation Rating
    Cisco
    wish the firmware didn't take so long to install.
    Incentivized
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    Cisco
    No answers on this topic
    Alternatives Considered
    Cisco
    The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
    Read full review
    Cisco
    In the comparison with the Cisco Packet Tracer there is no much applications existing. But the UI and application was not up to the mark.
    Incentivized
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    Scalability
    Cisco
    Seems like you would be able to install headsets across and entire company, so it is very scalable.
    Incentivized
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    Cisco
    No answers on this topic
    Return on Investment
    Cisco
    • Durability and quality so less spending on replacing the product.
    • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
    • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
    Incentivized
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    Cisco
    • Reduce the cost of expenditures
    • Increase flexibility
    Incentivized
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    ScreenShots

    Cisco Headsets Screenshots

    Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station