Cisco Headsets

Cisco Headsets

Cisco Headsets

136 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cisco Headsets	Score 8.9 out of 10	N/A	Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.	N/A

Pricing

Cisco Headsets

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Cisco Headsets
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Cisco Headsets
Considered Both Products	Cisco Headsets Verified User Manager Chose Cisco Headsets Cisco has better integration with Webex tools. Incentivized Helpful? Verified User Manager Chose Cisco Headsets Cisco Headsets provide a more reliable connection that does not drop and connects to systems flawlessly. The sound quality is also significantly improved over other options. Incentivized Helpful? Verified User Employee Chose Cisco Headsets Cisco Headset has provided us great and most consistent performance, it has centralized management capabilities through control hub. Cisco Headset provided us the great audio quality. with the help of it the noise cancellation and microphone performance performed well in our … Incentivized Helpful? Verified User Consultant Chose Cisco Headsets The headset market is vast and there are countless models that match Cisco models, but compatibility and interoperability with the Webex ecosystem makes Cisco Headsets the best choice on the market. The ease of setup and management in Webex Control Hub is fantastic and makes … Incentivized Helpful? Tim Roberts Systems Engineer Chose Cisco Headsets The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get … Helpful? Verified User Engineer Chose Cisco Headsets They are integratable with multi-use functions. We appreciate the fact that it can connect to the laptop, Cisco phone, and bluetooh for other phone calls. Helpful? Jeremy Shupick Network Administrator Chose Cisco Headsets We went from using Jabra when Cisco came out with the Cisco Headsets. Much easier to manage as we were installing the Jabra software on every PC that had a headset and firmware was never getting updated. Now we don't have to worry about it as it keeps itself up-to-date. Incentivized Helpful? OJ Orjola Jaupi Specialist of Spectrum Policies and Broadband Development Chose Cisco Headsets I have used apple earphones, they are good also but mostly for phone calls not for so professional like Cisco Headset 700 Series are. I also have used sony headsets, they are quite good but they don't reduce [as] much noise [as the] Cisco Headset [700 Series] does. So Cisco … Incentivized Helpful? Verified User Engineer Chose Cisco Headsets The design is better at Cisco. So is the audio quality for listening. Centralized updating is also a plus.But my Jabra Evolve2 85 has a much better microphone and range. Incentivized Helpful? Verified User Employee Chose Cisco Headsets They work best with the other equipment and software that we use. Incentivized Helpful? Hisham Hasan Technical Solutions Architect Chose Cisco Headsets Cisco Headsets provides us a solution which is closer to the network edge for us, allowing us to manage our conversations at the edge. We selected Cisco over Polycom because of our deeper network integration with our unified communications platform to allow us to run our … Incentivized Helpful? Verified User Technician Chose Cisco Headsets plantronics c054 is the other headset that i have used. it has a completely different feature set and in almost every way, upgrading to the cisco headset has been an improvement. Incentivized Helpful? Verified User Administrator Chose Cisco Headsets Hard to choose between the 2 brands when comparing the over-the-ear solution. As for in ear models, Cisco does not have a competing model available. Incentivized Helpful? Verified User Manager Chose Cisco Headsets They are extremely useful and connectivity is great Incentivized Helpful? JT James Thompson BSM Chose Cisco Headsets The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume … Incentivized Helpful? Hamzah Iessar Community Associate Chose Cisco Headsets I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything … Incentivized Helpful? JC Jeremiah Crabb Voice Engineer Chose Cisco Headsets The Cisco Headsets provide premium quality. Incentivized Helpful? Verified User Manager Chose Cisco Headsets Compatibility with Cisco voip deskphones Incentivized Helpful? Verified User Engineer Chose Cisco Headsets I have personal experience with a few different headsets. So I think I can compare and have more to say about headsets. Incentivized Helpful? AA Ahmed Attieh CTO Chose Cisco Headsets Before the 900 series, the options for us were Plantronics UC series or sometime Jabra, however with the 980 Cisco Headsets we did switch to have all in one unified ecosystem as we do use Webex app, meetings and devices. With the 900 series they do stand out in the … Incentivized Helpful? LR Lee Russell Helpdesk Chose Cisco Headsets I have used headsets from all over - SteelSeries Razor Logitech Audio Technica. The Cisco Headsets get the job done. They may not all have the quality of the 980s but if I need a headset for a call center (what we mainly use them for) the Ciscos are at the top of the list. Incentivized Helpful? MD Melroy D'Souza Systems Owner Chose Cisco Headsets We selected Cisco headsets because of our long-term existing partnership with Cisco, something we value. But that being said, there are competitor headsets that I've seen at the same price that offer far more functionality, which I guess could be improved in the Cisco headsets. Incentivized Helpful? Verified User Director Chose Cisco Headsets In comparison to the other products evaluated, the overall administrative and end user experience of the Cisco Headsets is superior. Cisco Headsets are built for use not exclusively, but with intention, on being used in conjunction with Cisco desk phones or applications. I have … Incentivized Helpful?

Best Alternatives
	Cisco Headsets
Small Businesses	Lifesize Video Conferencing Score 9.0 out of 10
Medium-sized Companies	Cisco Desk Series Score 9.4 out of 10
Enterprises	Cisco Desk Series Score 9.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Cisco Headsets
Likelihood to Recommend	8.8 (84 ratings)
Likelihood to Renew	10.0 (2 ratings)
Usability	9.1 (1 ratings)
Availability	8.2 (1 ratings)
Performance	8.2 (1 ratings)
Support Rating	7.7 (3 ratings)
Ease of integration	8.2 (1 ratings)
Product Scalability	9.1 (1 ratings)

User Testimonials
	Cisco Headsets
Likelihood to Recommend	Cisco It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices. Tim Roberts Systems Engineer Read full review
Pros	Cisco Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing. Incentivized RG Rachael Gilliland Customer Service and Distribution Read full review
Cons	Cisco They need to have the standard base be able to connect PC and Phone not one or the other Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone Create an over the ear or behind the headband design Be able to record from the Desk Phone to the PC like Jabra Incentivized Jeremy Shupick Network Administrator Read full review
Likelihood to Renew	Cisco Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem. Incentivized Verified User Anonymous Read full review
Usability	Cisco I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Cisco I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop. Incentivized Jeremy Shupick Network Administrator Read full review
Performance	Cisco There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine. Incentivized Jeremy Shupick Network Administrator Read full review
Support Rating	Cisco Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list. Incentivized Joshua Baever Sr. Systems Administrator Read full review
Implementation Rating	Cisco wish the firmware didn't take so long to install. Incentivized Jeremy Shupick Network Administrator Read full review
Alternatives Considered	Cisco The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting. Incentivized JT James Thompson BSM Read full review
Scalability	Cisco Seems like you would be able to install headsets across and entire company, so it is very scalable. Incentivized Jeremy Shupick Network Administrator Read full review
Return on Investment	Cisco Durability and quality so less spending on replacing the product. Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light. Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco. Incentivized Hamzah Iessar Community Associate Read full review
ScreenShots	Cisco Headsets Screenshots