Cisco Headsets vs. Extron Collaboration Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 8.9 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Extron Collaboration Systems
Score 8.8 out of 10
N/A
Extron, headquartered in Anaheim, has wired or wireless systems that are designed to make collaboration easy for huddle rooms, conference rooms and classrooms. . For stand-alone wireless collaboration the ShareLink wireless collaboration gateway allows small to medium size groups to work together with minimal wiring and AV infrastructure. For wired collaboration Extron TeamWork is a collaboration system that adapts to evolving collaboration needs in both corporate and education applications.N/A
Pricing
Cisco HeadsetsExtron Collaboration Systems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco HeadsetsExtron Collaboration Systems
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsExtron Collaboration Systems
Best Alternatives
Cisco HeadsetsExtron Collaboration Systems
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsExtron Collaboration Systems
Likelihood to Recommend
8.8
(82 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
9.0
(1 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(3 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco HeadsetsExtron Collaboration Systems
Likelihood to Recommend
Cisco
It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.
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Extron
it is great for classrooms espically math and science when you need to collaborate quickly and have everyone see the difference in thoughts.
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Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Extron
  • wireless transmission
  • secure connection and limiting others who are not supposed to hook in to the system
  • works with lots of different technology types phones tablets ...
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Cons
Cisco
  • They need to have the standard base be able to connect PC and Phone not one or the other
  • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
  • Create an over the ear or behind the headband design
  • Be able to record from the Desk Phone to the PC like Jabra
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Extron
  • better interface
  • smoother way to switch out from different presentations
  • more customizable interface
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Likelihood to Renew
Cisco
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Extron
No answers on this topic
Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Extron
it is easy to train teacher on how to use it and makes the teaching environment engaging for the students.
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Reliability and Availability
Cisco
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Extron
No answers on this topic
Performance
Cisco
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Extron
No answers on this topic
Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Extron
No answers on this topic
Implementation Rating
Cisco
wish the firmware didn't take so long to install.
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Extron
No answers on this topic
Alternatives Considered
Cisco
The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.
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Extron
No answers on this topic
Scalability
Cisco
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Extron
No answers on this topic
Return on Investment
Cisco
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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Extron
  • better learning environment
  • ease of use
  • inexpensive solution
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ScreenShots

Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station