Cisco Headsets vs. Jabra Evolve2 Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 8.9 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Jabra Evolve2 Series
Score 4.0 out of 10
N/A
Jabra offers the Evolve2 series of office headsets.N/A
Pricing
Cisco HeadsetsJabra Evolve2 Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco HeadsetsJabra Evolve2 Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsJabra Evolve2 Series
Considered Both Products
Cisco Headsets
Chose Cisco Headsets
Cisco has better integration with Webex tools.
Chose Cisco Headsets
Cisco Headset has provided us great and most consistent performance, it has centralized management capabilities through control hub. Cisco Headset provided us the great audio quality. with the help of it the noise cancellation and microphone performance performed well in our …
Chose Cisco Headsets
The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get …
Chose Cisco Headsets
The design is better at Cisco. So is the audio quality for listening. Centralized updating is also a plus.But my Jabra Evolve2 85 has a much better microphone and range.
Chose Cisco Headsets
The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume …
Chose Cisco Headsets
Before the 900 series, the options for us were Plantronics UC series or sometime Jabra, however with the 980 Cisco Headsets we did switch to have all in one unified ecosystem as we do use Webex app, meetings and devices. With the 900 series they do stand out in the …
Chose Cisco Headsets
In comparison to the other products evaluated, the overall administrative and end user experience of the Cisco Headsets is superior. Cisco Headsets are built for use not exclusively, but with intention, on being used in conjunction with Cisco desk phones or applications. I have …
Chose Cisco Headsets
Key advantages for the Cisco Headset 700 series include simplicity of connections (no special adapter cables needed), long battery life, and general performance for the price point. Integration with the rest of Cisco's Webex eco-system (the Webex app, and Webex Control Hub) …
Chose Cisco Headsets
The Cisco headset is much more lightweight and more comfortable on the ears than my older Jabra Evolve wired headset.
Chose Cisco Headsets
The Jabra Evolve 2 is close in the audio department, but we had issues with the hardware falling apart and no cloud management or insights into the units. This was also a wired unit, and the freedom of wireless has been a huge difference for prolonged desk use that came with …
Chose Cisco Headsets
Much lighter for end-users, much easier to use for administrators, much simpler to see who has what headset and with what firmware that they have. The user voice and audio experience are far greater with the Cisco [Headset] 700 [Series] over the Jabra device, which helps …
Chose Cisco Headsets
It is better in every way--audio quality, app support, mic quality, noise cancellation
Chose Cisco Headsets
As an heavy user of Cisco (and more specifically Cisco Webex) products, is was pretty obvious for me to chose Cisco headsets. But, having used Jabra and Plantronics products for a while in the past, I can tell this 730 headset have by far the longest charge. I often charge it …
Jabra Evolve2 Series

No answer on this topic

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Cisco HeadsetsJabra Evolve2 Series
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Cisco Desk Series
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Score 9.4 out of 10
Cisco Headsets
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Score 8.9 out of 10
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User Ratings
Cisco HeadsetsJabra Evolve2 Series
Likelihood to Recommend
8.8
(84 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(3 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco HeadsetsJabra Evolve2 Series
Likelihood to Recommend
Cisco
It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.
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Jabra
No answers on this topic
Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Jabra
No answers on this topic
Cons
Cisco
  • They need to have the standard base be able to connect PC and Phone not one or the other
  • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
  • Create an over the ear or behind the headband design
  • Be able to record from the Desk Phone to the PC like Jabra
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Jabra
No answers on this topic
Likelihood to Renew
Cisco
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Jabra
No answers on this topic
Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Jabra
No answers on this topic
Reliability and Availability
Cisco
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Jabra
No answers on this topic
Performance
Cisco
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Jabra
No answers on this topic
Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Jabra
No answers on this topic
Implementation Rating
Cisco
wish the firmware didn't take so long to install.
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Jabra
No answers on this topic
Alternatives Considered
Cisco
The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.
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Jabra
No answers on this topic
Scalability
Cisco
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Jabra
No answers on this topic
Return on Investment
Cisco
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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Jabra
No answers on this topic
ScreenShots

Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station