Cisco Headsets vs. Libero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 9.1 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Libero
Score 0.0 out of 10
N/A
N/AN/A
Pricing
Cisco HeadsetsLibero
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Cisco HeadsetsLibero
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsLibero
Considered Both Products
Cisco Headsets
Chose Cisco Headsets
It is for business Use, and it is perfect.
Chose Cisco Headsets
The Integration of the Cisco headset with the Unified Communications Manager has made it easier to manage and deploy the headsets.
Chose Cisco Headsets
Cisco headsets stand out for seamlesss integration with collaboration tool and consiistent audio performance they were selected primarily for their centralized managemnt capabilities and enterprise level support.
Chose Cisco Headsets
we had the opportunity to try and test the jabra for a while before choosing and buying the cisco headset but they were very uncomfortable and had no mobile app. that's why we decided for the cisco headsets, they were more comfortable, they have the mobile app (even if we don't …
Chose Cisco Headsets
Cisco has better integration with Webex tools.
Chose Cisco Headsets
Cisco Headsets provide a more reliable connection that does not drop and connects to systems flawlessly. The sound quality is also significantly improved over other options.
Chose Cisco Headsets
Cisco Headset has provided us great and most consistent performance, it has centralized management capabilities through control hub. Cisco Headset provided us the great audio quality. with the help of it the noise cancellation and microphone performance performed well in our …
Chose Cisco Headsets
The headset market is vast and there are countless models that match Cisco models, but compatibility and interoperability with the Webex ecosystem makes Cisco Headsets the best choice on the market. The ease of setup and management in Webex Control Hub is fantastic and makes …
Chose Cisco Headsets
The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get …
Chose Cisco Headsets
They are integratable with multi-use functions. We appreciate the fact that it can connect to the laptop, Cisco phone, and bluetooh for other phone calls.
Chose Cisco Headsets
The design is better at Cisco. So is the audio quality for listening. Centralized updating is also a plus.But my Jabra Evolve2 85 has a much better microphone and range.
Chose Cisco Headsets
They work best with the other equipment and software that we use.
Chose Cisco Headsets
Cisco Headsets provides us a solution which is closer to the network edge for us, allowing us to manage our conversations at the edge. We selected Cisco over Polycom because of our deeper network integration with our unified communications platform to allow us to run our …
Chose Cisco Headsets
We went from using Jabra when Cisco came out with the Cisco Headsets. Much easier to manage as we were installing the Jabra software on every PC that had a headset and firmware was never getting updated. Now we don't have to worry about it as it keeps itself up-to-date.
Chose Cisco Headsets
Hard to choose between the 2 brands when comparing the over-the-ear solution. As for in ear models, Cisco does not have a competing model available.
Chose Cisco Headsets
plantronics c054 is the other headset that i have used. it has a completely different feature set and in almost every way, upgrading to the cisco headset has been an improvement.
Chose Cisco Headsets
They are extremely useful and connectivity is great
Chose Cisco Headsets
Poly CS540 & CS500 XD Wireless Headsets, Jabra Engage Series and Jabra Evolve2 Series
Chose Cisco Headsets
The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume …
Chose Cisco Headsets
I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything …
Chose Cisco Headsets
Compatibility with Cisco voip deskphones
Chose Cisco Headsets
I have personal experience with a few different headsets. So I think I can compare and have more to say about headsets.
Chose Cisco Headsets
Before the 900 series, the options for us were Plantronics UC series or sometime Jabra, however with the 980 Cisco Headsets we did switch to have all in one unified ecosystem as we do use Webex app, meetings and devices. With the 900 series they do stand out in the …
Libero

No answer on this topic

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User Ratings
Cisco HeadsetsLibero
Likelihood to Recommend
8.9
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.4
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.7
(0 ratings)
-
(0 ratings)
Ease of integration
8.2
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco HeadsetsLibero
Likelihood to Recommend
When I am connecting with my clients, it's a fantastic product that helps a lot in building a connection over the call. Business meetings with various partners and clients have now become easier. If I work from Home or a remote location, only fair internet connectivity is required. The clarity in Voices and Mic is commendable. However, there are scenarios where businesses are static and do not need to connect with numerous international buyers and sellers; in such cases, there would be no requirement to use this product.
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Pros
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Cons
  • I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
  • Easy Visible battery life.
  • My ears sometimes get really hot after using for over an hour straight.
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Likelihood to Renew
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Usability
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Reliability and Availability
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Performance
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Support Rating
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Implementation Rating
wish the firmware didn't take so long to install.
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Alternatives Considered
The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
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Scalability
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Return on Investment
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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ScreenShots

Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station