Cisco Headsets vs. Logitech GROUP

It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

Incentivized

• Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.

Incentivized

• High Audio Quality
• High Video Quality

Incentivized

• They need to have the standard base be able to connect PC and Phone not one or the other
• Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
• Create an over the ear or behind the headband design
• Be able to record from the Desk Phone to the PC like Jabra

Incentivized

• Design of the devices
• To many cables for conference systems

Incentivized

Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.

Incentivized

I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.

Incentivized

I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.

Incentivized

There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.

Incentivized

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

Incentivized

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.

Incentivized

wish the firmware didn't take so long to install.

Incentivized

The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.

Incentivized

We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.

Incentivized

Seems like you would be able to install headsets across and entire company, so it is very scalable.

Incentivized

• Durability and quality so less spending on replacing the product.
• Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
• Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.

Incentivized

• The balance cost-benefit is very good with these devices.
• You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.

Incentivized