Likelihood to Recommend For day to day work and official virtual meetings/calls the headsets are best suited. They are compact, handy, lightweight with a dynamic mic and good control. However, I don't think that for intense audio recording and voice modulations I'll rely on the products because the market is so diversified and on branding part there are so many options available which directly affects Cisco's market. So, for busy jam packed with work office day if you need good comfortable experience Cisco Headsets come very handy.
Read full review Smaller conference rooms with room for about 4-6 people seems to be a sweet spot for [Logitech Meetup]. They also work well in smaller rooms where people need to move around and might use a whiteboard or something similar. Once you have a longer room or anything outside of what Logitech recommends, it still works, but the quality quickly drops and you're much better off with adding the microphones or opting for one of the other systems designed for bigger rooms.
Matthew Shaw North America Desktop Technical Services Manager
Read full review Pros Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing. Read full review Adjustable camera: Can point straight to the talker. Effective mic array: Can pick up voices really well. Compact and convenience package including speaker, mic and camera. Read full review Cons Being able to adjust the sound profiles from places other than a phone app Make it so the USB wireless dongle is reliable The touch controls on the outside don't always seem to work reliably the ones on the back work just fine Read full review Pricing is a bit high Setup could be a bit easier but that is more an issue with Microsoft than Logitech Would be nice if Logitech added a keyboard and mouse when selling the bundle Read full review Usability I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
Read full review Support Rating Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
Read full review Alternatives Considered We selected Cisco headsets because of our long-term existing partnership with Cisco, something we value. But that being said, there are competitor headsets that I've seen at the same price that offer far more functionality, which I guess could be improved in the Cisco headsets.
Read full review While the other cameras offer similar solutions, we found for the price to features, the meetup met our needs the best. With the trio, we had issues with Poly's software which the meetup gets around by being able to plug directly into a PC. The panacast, while it worked very well, we would have still needed to pair it with the rest of the equipment for a full experience. With the meetup, we have only needed the meetup, the PC, and an iPad as a controller.
Matthew Shaw North America Desktop Technical Services Manager
Read full review Return on Investment Superior quality has enhanced overall experience of meeting and calls High compability and Ability to connect to wide range of devices have increased ease of working Decent battery life and quick-charge is desirable for long calls Pairing fails sometimes and requires multiple tries which is time consuming Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature Read full review Complete package including speakers, mic and camera. Read full review ScreenShots Cisco Headsets Screenshots