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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco IP Phones

    Score9 out of 10
    N/ACisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A

    Cisco Wireless LAN Controllers

    Score9.1 out of 10
    N/ACisco offers wireless LAN.N/A
    Pricing
    Cisco IP PhonesCisco Wireless LAN Controllers
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco IP PhonesCisco Wireless LAN Controllers
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco IP PhonesCisco Wireless LAN Controllers
    Considered Both Products
    Cisco
    Chose Cisco IP Phones
    Avaya does not deliver the functionalities of buttons like the Cisco IP Phones, fanvil also does not have advanced functionalities and neither does grandstream, all of these others have a slightly lower value but their durability is inferior, the material is a little weak and …
    Incentivized
    Chose Cisco IP Phones
    [The] reason for getting [the] Cisco 8800 series [as] we have already invested on the Cisco call servers.
    Incentivized
    Cisco
    Chose Cisco Wireless LAN Controllers
    Cisco Wireless LAN Controllers are used to manage the APs and these APs can be connected to the switches, based on the ap power consumption these switches will be used and they are very easy to configure. And cisco switches are more compatible with the APs like configuring the …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    70 Answers
    96%
    Would buy again
    64 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    58 Answers
    98%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    69 Answers
    97%
    Happy with the feature set
    65 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    98%
    Lived up to sales and marketing promises
    57 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    58 Answers
    94%
    Implementation went as expected
    58 Answers
    Best Alternatives
    Cisco IP PhonesCisco Wireless LAN Controllers
    Small Businesses
    No answers on this topic
    WatchGuard Secure Wi-Fi Cloud
    Score9.1 out of 10
    Medium-sized Companies
    Polycom Trio
    Score7.3 out of 10
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    Enterprises
    Cisco Unified IP Phone 6900 Series
    Score7.9 out of 10
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco IP PhonesCisco Wireless LAN Controllers
    Likelihood to Recommend
    8.9
    (70 ratings)
    9.2
    (89 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    8.3
    (3 ratings)
    Usability
    8.7
    (14 ratings)
    8.9
    (26 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.8
    (57 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    7.0
    (2 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Cisco IP PhonesCisco Wireless LAN Controllers
    Likelihood to Recommend
    Cisco
    We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
    Read full review
    Cisco
    I believe that Cisco Wireless LAN Controllers are well suited for the enterprise environment for medium sized to very large companies. While there are smaller WLC appliances for smaller sized businesses, a case can be made for simpler or more cost effective wireless licensing solutions (e.g. Cisco Meraki). Cisco Wireless LAN Controllers are extremely well suited for dense deployments like stadiums, arenas, hospitals, theaters, and large offices because of their ability to support a large number of APs with a very diverse technology feature set.
    Incentivized
    Read full review
    Pros
    Cisco
    • Vibrant display
    • Retains mute functionality between headset and speakerphone
    • Consistent and incredibly clear audio
    • Energy saving mode, during nighttime hours
    • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
    • Variety of customizable ringtones
    • Supports up to 10 lines, if needed
    • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
    Incentivized
    Read full review
    Cisco
    • The cisco wireless controller allows for very granular access to internal and external systems.
    • The system allows for allowing special needs uses (medical, security, guest) very easy.
    • The system allows for various levels of bandwidth to a variety of users.
    • The security, flexibility and ease of use is phenomenal.
    Incentivized
    Read full review
    Cons
    Cisco
    • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
    • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
    Read full review
    Cisco
    • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
    • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
    • The interface could be easier to use to do simple tasks such as reboot an access point
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
    Incentivized
    Read full review
    Cisco
    Although it is a very good product, support is easy and can manage by Level 1 support persons and downtime is too much less but still there is a cost factor matters which is consider by each organization. Furthermore, organizations also compare with other competitors so it is hard to pursue and defend the high prices.
    Incentivized
    Read full review
    Usability
    Cisco
    Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
    Read full review
    Cisco
    As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Cisco
    Downtime fear is the first fear which IT persons look and want to eliminate as much as they can but eventually you have to face it as nothing is perfect. Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you can get the best up time. now it also depends on scenario as well as environment.
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    Cisco
    Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you get the better uptime. if your get the uptime then it means its a stable product in your environment. Product performance also depends on the product management and Cisco Wireless Lan controller management is easy so you can get the great output.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Support has always been friendly and quick. most reps are able to assist you on their own but if not they will escalate you to another engineer spending on the complexity or severity of your call. Over all I have always had fairly pleasant and respectful conversations with all the Cisco support representatives
    Incentivized
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    Cisco
    As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    It's complex to set up but with the help of New Era we were able to do it quickly and efficiently
    Incentivized
    Read full review
    Cisco
    Originally, when we deployed our first controller it was on a very limited basis. We only deployed it to our administration building and our High School. It was pretty straight forward. Because this was new to us we leaned heavily on our Cisco partner to assist us. With our last upgrade, we upgraded the controllers, added redundancy and expanded the building count along with new SSID's and restrictions. It went much easier, but again, we did rely on Cisco TAC and our partner to clarify and assist as needed. Having already been familiar with the product help tremendously.
    Incentivized
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    Alternatives Considered
    Cisco
    The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
    Incentivized
    Read full review
    Cisco
    The Aironet access points are used for employee WiFi access, and they integrate well with Meraki. They would offer a separate guest network, too, but the decision was made to physically separate the guest network, so even if a bad actor would gain access to the ethernet port of the AP, they'd still not see any company traffic.
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Cisco
    Cisco is a brand name and people trust on it. if any one thing about the networking then Cisco is among those brand which is count as trusted brand and people rely on it. Also it support is good so people can use it. Cisco Wireless Lan controller are easy to use and manage so it requires less effort.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
    • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
    • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
    Incentivized
    Read full review
    Cisco
    • We have had our [Cisco Wireless LAN Controller] 5508s for a very long time now and although they are getting dated, they have earned us our money's worth with consistency, stability, and ease of use. Users have minimal wireless complaints and when they do seldom are they WLC-related.
    Incentivized
    Read full review
    ScreenShots

    Cisco IP Phones Screenshots

    Screenshot of Cisco IP Phone 8865 with One KEM, CharcoalProduct screenshotScreenshot of Cisco IP Phone 8800 Series Desk Family, charcoalScreenshot of Cisco IP Phone 8800 Series Desk Family, whiteScreenshot of Cisco IP Phone 8865 with IP 8800 Key Expansion Module, whiteScreenshot of Cisco IP Phone 8865 with IP 8800 Key Expansion Module, white