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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Routers

    Score9.1 out of 10
    N/ACisco routers support secure, reliable enterprise connections. These enterprise routers help users implement an intent-based, future-ready WAN that is constantly learning, adapting, and protecting. Deploy routers for the branch, cloud, co-location, or the data center with any type of connectivity, including MPLS, Internet, and 4G LTE. With over 30 years of experience and an end-to-end portfolio, Cisco routing solutions can deliver for today’s networking needs. The vendor promises to help…N/A

    SecureLink Enterprise Access

    Score9.1 out of 10
    N/ASecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
    Pricing
    Cisco RoutersSecureLink Enterprise Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco RoutersSecureLink Enterprise Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco RoutersSecureLink Enterprise Access
    Considered Both Products
    Cisco
    No answer on this topic
    SecureLink
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    75 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    73 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    58 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Best Alternatives
    Cisco RoutersSecureLink Enterprise Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco RoutersSecureLink Enterprise Access
    Likelihood to Recommend
    9.1
    (87 ratings)
    8.3
    (2 ratings)
    Likelihood to Renew
    9.7
    (5 ratings)
    8.6
    (2 ratings)
    Usability
    9.3
    (4 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.4
    (4 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    9.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco RoutersSecureLink Enterprise Access
    Likelihood to Recommend
    Cisco
    Sometimes our Cisco Routers aren't well suited; it's just in really small environments. To put just an at-home module, that's really the only time I can't really see it being used. Even in any situation, like a small office, like five to 10 people, even just putting a small router out there has its inherent benefits outside of just using a normal internet connection, like getting your local Comcast. So, as I said, it's very adaptive.
    Incentivized
    Read full review
    SecureLink
    It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
    Read full review
    Pros
    Cisco
    • Helps to separate routing information for different networks for different customers.
    • Helps peers with service providers and Customer Networks and starts the exchange of information between them.
    • Helps facilitate internet connectivity for enterprise networks.
    • Helps transferring Internet or Private Data from one place to another.
    Incentivized
    Read full review
    SecureLink
    • Easy to setup on a client PC or server for access
    • Organizes client connections by gatekeeper so it is easy to find what you need
    • File transfer option is great for uploading files to client servers
    Read full review
    Cons
    Cisco
    • In some cases it would be helpful if the Cisco Routers in UC mode would support FXO ports when connected to the Webex cloud for calling.
    • When used as WGBs if there were more telemetry options that collect roaming stats OOB would help during troubleshooting efforts.
    • Would love it if there is a CLI command to show the API endpoint for a given show command.
    Incentivized
    Read full review
    SecureLink
    • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
    • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
    • I would love to see an App. I know they are working on this as well.
    Read full review
    Likelihood to Renew
    Cisco
    We are extremely likely to renew, as we have been very happy with our Cisco Routers for over 10 years. Their uptime as well as stable nature makes them ideal for us, as we are an industry that cannot afford downtime. We trust our partner to recommend our next model Cisco, when the time comes.
    Incentivized
    Read full review
    SecureLink
    We are happy using securelink to access our client environments
    Read full review
    Usability
    Cisco
    The best thing about Cisco products is their presence in community. When you have a problem you can do quick search and find whoever else had the same question and expert answer for that question. Other thing is there are Cisco certified people we can find very easily if want some help with comissioning these products
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Support Rating
    Cisco
    Cisco support is very good. Of course, sometime you will run into support guy that isn't up to the task. Buf overall, the support system is well structure. You know if this support isn't able to help, you can esclate the situation to find another help. Also, their documentation is well developed and can be very useful.
    Incentivized
    Read full review
    SecureLink
    The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
    Read full review
    Alternatives Considered
    Cisco
    Cisco Routers are the most reliable and stable internet edge routers ive used. They' have also always offered high performance for the most demanding traffic workloads. Lastly, from all of the various vendors I've used, Cisco routsrs have the best TAC support.
    Incentivized
    Read full review
    SecureLink
    Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
    Read full review
    Return on Investment
    Cisco
    • Network management has become easy and fast with cloud based portal.
    • Network policies could be rolled out quickly across the devices.
    • Improvement in Network security.
    • Stable internet connection has lead to less downtime and more productivity.
    • Stable internet connection in each location within the organization.
    Incentivized
    Read full review
    SecureLink
    • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
    • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
    • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
    Read full review
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