Cisco Routers vs. Progress ShareFile

Sometimes our Cisco Routers aren't well suited; it's just in really small environments. To put just an at-home module, that's really the only time I can't really see it being used. Even in any situation, like a small office, like five to 10 people, even just putting a small router out there has its inherent benefits outside of just using a normal internet connection, like getting your local Comcast. So, as I said, it's very adaptive.

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When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

• Helps to separate routing information for different networks for different customers.
• Helps peers with service providers and Customer Networks and starts the exchange of information between them.
• Helps facilitate internet connectivity for enterprise networks.
• Helps transferring Internet or Private Data from one place to another.

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• Secure File Storage and Sharing.
• Workflows to get customer/affiliate responses to comments on documents.
• I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
• I love the upload notifications and reports on user activity.
• The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
• Integrations with Microsoft 365 - FANTASTIC - thank you.

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• In some cases it would be helpful if the Cisco Routers in UC mode would support FXO ports when connected to the Webex cloud for calling.
• When used as WGBs if there were more telemetry options that collect roaming stats OOB would help during troubleshooting efforts.
• Would love it if there is a CLI command to show the API endpoint for a given show command.

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• The web console is not the most user friendly site to use to get to, and send my files.
• We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
• That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.

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We are extremely likely to renew, as we have been very happy with our Cisco Routers for over 10 years. Their uptime as well as stable nature makes them ideal for us, as we are an industry that cannot afford downtime. We trust our partner to recommend our next model Cisco, when the time comes.

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It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

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The best thing about Cisco products is their presence in community. When you have a problem you can do quick search and find whoever else had the same question and expert answer for that question. Other thing is there are Cisco certified people we can find very easily if want some help with comissioning these products

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ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

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The software has never been down when I needed to use it.

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Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

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Cisco support is very good. Of course, sometime you will run into support guy that isn't up to the task. Buf overall, the support system is well structure. You know if this support isn't able to help, you can esclate the situation to find another help. Also, their documentation is well developed and can be very useful.

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Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.

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Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Cisco Routers are the most reliable and stable internet edge routers ive used. They' have also always offered high performance for the most demanding traffic workloads. Lastly, from all of the various vendors I've used, Cisco routsrs have the best TAC support.

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ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

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I am a one person office. I have no idea how this software would scale to a larger office.

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• Network management has become easy and fast with cloud based portal.
• Network policies could be rolled out quickly across the devices.
• Improvement in Network security.
• Stable internet connection has lead to less downtime and more productivity.
• Stable internet connection in each location within the organization.

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• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

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