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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Email Threat Defense

    Score9.3 out of 10
    N/ACisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Pricing
    Cisco Secure Email Threat DefenseMalwarebytes
    Editions & Modules
    No answers on this topic
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    Offerings
    Pricing Offerings
    Cisco Secure Email Threat DefenseMalwarebytes
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—All plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
    More Pricing Information
    Community Pulse
    Cisco Secure Email Threat DefenseMalwarebytes
    Considered Both Products
    Cisco
    No answer on this topic
    Malwarebytes
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    28 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    23 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    Cisco Secure Email Threat DefenseMalwarebytes
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Secure Email Threat Defense and Malwarebytes
    Feature
    Cisco Secure Email Threat Defense
    8.9
    28 Ratings
    6% above category average
    Malwarebytes
    -
    Ratings
    Anti-malware8.716 Ratings00 Ratings
    Customizability8.816 Ratings00 Ratings
    Data Loss Protection8.215 Ratings00 Ratings
    Threat Detection9.928 Ratings00 Ratings
    Sandboxing8.115 Ratings00 Ratings
    End-to-End Encryption8.816 Ratings00 Ratings
    Management Tools9.727 Ratings00 Ratings
    Best Alternatives
    Cisco Secure Email Threat DefenseMalwarebytes
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Norton Small Business
    Score6.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure Email Threat DefenseMalwarebytes
    Likelihood to Recommend
    9.8
    (28 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    5.0
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    9.0
    (4 ratings)
    7.8
    (5 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (5 ratings)
    8.9
    (9 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure Email Threat DefenseMalwarebytes
    Likelihood to Recommend
    Cisco
    I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
    Incentivized
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    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
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    Pros
    Cisco
    • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
    • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
    • Creating unique policies that were tailored to block or allow emails from certain senders.
    • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
    • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
    • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
    • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
    Incentivized
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    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
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    Cons
    Cisco
    • The web interface is definitely dated
    • The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
    • The email filtering and email search features are really dated. And other tools are more user friendly
    Incentivized
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    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
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    Likelihood to Renew
    Cisco
    There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.
    Incentivized
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    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
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    Usability
    Cisco
    Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
    Incentivized
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    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
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    Reliability and Availability
    Cisco
    Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
    Incentivized
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    Malwarebytes
    No answers on this topic
    Support Rating
    Cisco
    Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
    Incentivized
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    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
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    Implementation Rating
    Cisco
    The implementation went well, no issues or problems to report.
    Incentivized
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    Malwarebytes
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


    Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.
    Incentivized
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    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
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    Return on Investment
    Cisco
    • Our email security has increased.
    • Users are now more confident about their email security.
    • Management of threat detection and prevention has become easier.
    • Finer controls on spam filtering gives customization capability.
    • GDPR compliance ensures peace of mind from a regulation point of view.
    • The quarantine feature has ensured that we do not lose important emails while they are being analyzed.
    Incentivized
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    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    ScreenShots

    Cisco Secure Email Threat Defense Screenshots

    Screenshot of an Impact Report showing efficacy metrics and ROI indicatorsScreenshot of a detailed view of phishing messagesScreenshot of the dashboard