What users are saying about
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
520 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Cisco Secure Email ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.5

Cisco Secure Email

85%
7.6

Microsoft Exchange

76%
Cisco Secure Email ranks higher in 7/7 features

Anti-malware

8.6
86%
11 Ratings
7.7
77%
29 Ratings

Cusomizability

8.4
84%
11 Ratings
7.6
76%
33 Ratings

Data Loss Protection

8.5
85%
10 Ratings
8.2
82%
29 Ratings

Threat Detection

8.5
85%
11 Ratings
7.5
75%
31 Ratings

Sandboxing

8.4
84%
11 Ratings
6.5
65%
17 Ratings

End-to-End Encryption

8.6
86%
10 Ratings
7.8
78%
26 Ratings

Management Tools

8.4
84%
11 Ratings
8.1
81%
36 Ratings

Attribute Ratings

  • Microsoft Exchange is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Cisco Secure Email and Microsoft Exchange are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Cisco Secure Email

88%
11 Ratings
8.8

Microsoft Exchange

88%
55 Ratings

Likelihood to Renew

8.7

Cisco Secure Email

87%
2 Ratings
10.0

Microsoft Exchange

100%
2 Ratings

Usability

8.7

Cisco Secure Email

87%
4 Ratings
10.0

Microsoft Exchange

100%
1 Rating

Support Rating

8.6

Cisco Secure Email

86%
5 Ratings
9.2

Microsoft Exchange

92%
23 Ratings

Implementation Rating

Cisco Secure Email

N/A
0 Ratings
10.0

Microsoft Exchange

100%
1 Rating

Likelihood to Recommend

Cisco Secure Email

All businesses will benefit from Cisco Secure Email this is because all modern businesses face email threats, for instance spamming and malware. With this software, you no longer have to worry about such threats. In addition, you also enjoy end-to-end email encryption.
Thomas Mamadouh | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange is very well suited for larger organizations that have offices spread across the globe. This way all staff can still access their mailboxes from any where. But for smaller individual offices, it may be more advantageous to just sign on to a web service to access email instead of Microsoft Exchange.
Anonymous | TrustRadius Reviewer

Pros

Cisco Secure Email

  • Simple deployment
  • Mature email security solution
  • Integrating on prem and cloud security solution
  • Very update in current security threats
  • Strong support
Budi Ezeddin | TrustRadius Reviewer

Microsoft Exchange

  • [Microsoft] Exchange is the gold standard for Corporate email. It is flawless in maintaining and delivering email to all of our users. It has been around so long the thing it does the best is just work. Most of the flaws and bugs are already out of the system.
  • The GUI management tools for MS Exchange, whether Online or on-premise, are fairly well documented and for the most part fairly easy to use.
  • [Microsoft] Exchange gives you the option to have an all in one box solution. Its not recommended but for smaller shops its a nice alternative to a more extensive setup that requires multiple servers.
  • If sized correctly, MS Exchanges is fine tuned out of the box to be fairly quick and responsive as to email delivery.
Jeffrey Rudacille | TrustRadius Reviewer

Cons

Cisco Secure Email

  • Email blocking using header-from address.
  • Spam reporting to Cisco needs to be improved.
  • Clustering: active-active mode would be nice.
  • Creating filters from GIU.
  • Filters samples or database built-in the box would be super nice.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

  • Some of our customers have asked for a feature called 'plus addressing'. This is widely used in the Linux/Gmail email systems but is not available on Exchange.
  • Inbox rules. The basics are there, however, there is some need for a more robust method of catching and sorting email. Some rule editors include a RegEx editor that would allow for this.
  • As of a few years ago, MS has been focusing more on their development efforts on their cloud solution and now so much on the on-premises application. Most feel that the new features do not make it to the on-prem application, forcing corporations to migrate to the cloud.
  • Anti-SPAM and AntiVirus. MS Exchange has never done a great job of keeping the bad email out of the system. This has opened up an opportunity for other companies to take advantage of selling an email firewall to catch a bad email before reaching Exchange.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Microsoft Exchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Secure Email

Cisco Secure Email 8.7
Based on 2 answers
No answer on this topic is available.

Microsoft Exchange

Microsoft Exchange 10.0
Based on 2 answers
It is the best, and perhaps only, email solution worth considering.
Jerry Robinson | TrustRadius Reviewer

Usability

Cisco Secure Email

Cisco Secure Email 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Victor Lau | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
The product is highly functional and easy to use.
Jerry Robinson | TrustRadius Reviewer

Support Rating

Cisco Secure Email

Cisco Secure Email 8.6
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 9.2
Based on 23 answers
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Secure Email

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
Jerry Robinson | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Email

Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Chandan Singh Rathore | TrustRadius Reviewer

Microsoft Exchange

There is nothing I've seen in any organization I've been part of in over 20 years that's been used in place as the corporate solution for email. The standardization of Exchange across nearly all major corporations and government agencies is near complete I not really aware of any viable alternatives. There is Yahoo or Google, but these are not used by anyone I've worked for so no really things to compare against.
Mark Metz | TrustRadius Reviewer

Return on Investment

Cisco Secure Email

  • We are able to send emails securely thanks to encryption features.
  • We are able to protect our business email system thanks to threat detection features.
Jacob Henry | TrustRadius Reviewer

Microsoft Exchange

  • There have been hiccups and downtime with our on-premise installation but overall the local installation has saved us money in the long run versus paying a monthly fee for ~125 mailboxes.
  • Our internet service likes to take mid-day breaks every so often. Having a local Exchange server allows us to continue to communicate internally and manage meetings, presentation, and other events at our site.
  • Despite the overall good that Exchange has provided our organization it is a time suck. Managing the server, spam appliance, backups, and storage space is a constant battle and has taken away from some of our other initiatives. This is not specific to Exchange but any on-premise email server.
Anonymous | TrustRadius Reviewer

Add comparison