Cisco Secure Endpoint (formerly Cisco AMP) vs Malwarebytes

• lightweight connector
• great integration with other security products
• highly effective
• will also alert for vulnerable software being used on your systems

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• Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
• Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
• Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)

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• Sometimes during whitelisting, other files from security tools get isolated even if it's not user intended.
• Re-syncing policies also take some time, albeit in a straightforward process.
• As with all security software, false-positives are still detected.
• Hoping that once the library is expanded further, the false positives will be fewer.

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• One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
• There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.

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• HAMP has allowed the team to focus on value added activities instead of constant cleanup of workstations and servers.
• AMP is probably not the most cost effective solution, but is very good at protecting your systems.

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• Malwarebytes has worked with us to come up with a multi-year subscription model that was within our budgetary allowances for security. Considering the potential monetary cost of an attack, the ROI is immeasurable in many ways.
• Malwarebytes allows us to cover ALL endpoints, including those that are working remotely during COVID. This is important since users tend to do things from home that they may not do from in the office.
• Malwarebytes is so easy to install and maintain/update that we can actually see the value in time saved.

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