Cisco Secure Endpoint vs. Norton Small Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Endpoint
Score 8.4 out of 10
N/A
Cisco Secure Endpoint (formerly Cisco Advanced Malware Protection [AMP] for Endpoints) offers cloud-delivered next-generation antivirus, endpoint protection platform (EPP), and advanced endpoint detection and response (EDR).N/A
Norton Small Business
Score 8.0 out of 10
N/A
Cybercriminals increasingly target small businesses because they expect it to be easy. Norton Small Business is an antivirus service available as a subscription for protecting a multitude of endpoints, from NortonLifeLock (formerly Symantec).
$99.99
per year
Pricing
Cisco Secure EndpointNorton Small Business
Editions & Modules
No answers on this topic
5 Devices
$99.99
per year
10 Devices
$149.99
per year
20 Devices
$249.99
per year
Offerings
Pricing Offerings
Cisco Secure EndpointNorton Small Business
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Secure EndpointNorton Small Business
Top Pros
Top Cons
Features
Cisco Secure EndpointNorton Small Business
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Secure Endpoint
8.6
17 Ratings
1% below category average
Norton Small Business
-
Ratings
Anti-Exploit Technology8.917 Ratings00 Ratings
Endpoint Detection and Response (EDR)7.417 Ratings00 Ratings
Centralized Management9.417 Ratings00 Ratings
Hybrid Deployment Support8.55 Ratings00 Ratings
Infection Remediation8.417 Ratings00 Ratings
Vulnerability Management8.217 Ratings00 Ratings
Malware Detection9.617 Ratings00 Ratings
Best Alternatives
Cisco Secure EndpointNorton Small Business
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.2 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.2 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.2 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.2 out of 10
Enterprises
SentinelOne Singularity
SentinelOne Singularity
Score 9.2 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.2 out of 10
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User Ratings
Cisco Secure EndpointNorton Small Business
Likelihood to Recommend
7.8
(17 ratings)
8.0
(2 ratings)
Likelihood to Renew
4.5
(1 ratings)
-
(0 ratings)
Usability
6.9
(12 ratings)
-
(0 ratings)
Availability
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(20 ratings)
-
(0 ratings)
Implementation Rating
4.5
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Secure EndpointNorton Small Business
Likelihood to Recommend
Cisco
Anyone making use of multiple Cisco cloud security products would benefit from its integrations with other products. It is appropriate for medium to large organizations due to the flexibility and depth of configuration options available to administrators. It is appropriate for organizations with strained resources in the security division, because the default configurations provide a high level of security without much micro-management. It is less appropriate for small shops where there are fewer specific configurations needed, and the depth of that functionality is not needed. It is not recommended for budget-constrained organizations due to its relatively high price compared to competitors.
Read full review
NortonLifeLock (formerly Symantec)
For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
Read full review
Pros
Cisco
  • Identifies malware, malicious processes/services and other events well
  • Great automated actions features such as host isolation
  • Detailed threat visibility such as file trajectory
  • Integration with other Cisco suite of security products
  • Great value
  • Low false positive rate
  • Lightweight agent
  • Variety of reporting
  • Stable agent
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NortonLifeLock (formerly Symantec)
  • In term of pricing
  • In term of Advanced threat protection
  • User friendly solution and good support team.
Read full review
Cons
Cisco
  • I don't know if this is a bad feature but the engine is very sensitive it picks up a lot of things that are not always threats.
  • While AMP is a strong product it is not cheap.
  • Software upgrades usually require a reboot which can make it difficult with student devices.
Read full review
NortonLifeLock (formerly Symantec)
  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
Read full review
Likelihood to Renew
Cisco
the renewal must be studied with different factors
Read full review
NortonLifeLock (formerly Symantec)
No answers on this topic
Usability
Cisco
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
Read full review
NortonLifeLock (formerly Symantec)
No answers on this topic
Reliability and Availability
Cisco
no complain and no issue with availability
Read full review
NortonLifeLock (formerly Symantec)
No answers on this topic
Support Rating
Cisco
In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
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NortonLifeLock (formerly Symantec)
No answers on this topic
Implementation Rating
Cisco
no participation in implementation
Read full review
NortonLifeLock (formerly Symantec)
No answers on this topic
Alternatives Considered
Cisco
Cisco Advanced Malware Protection (AMP) for Endpoints is one of a wide spectrum of Cisco security products and is the first step that can bring you to start using Cisco AnyConnect and Cisco ISE to integrate with them.
Read full review
NortonLifeLock (formerly Symantec)
Read full review
Return on Investment
Cisco
  • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
  • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
Read full review
NortonLifeLock (formerly Symantec)
  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
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