49 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 9.6 out of 100

Feature Set Ratings

  • Trend Micro Smart Protection Suite, with XGen ranks higher in 1 feature set: Endpoint Security

Endpoint Security

7.9

Cisco Secure Endpoint (formerly Cisco AMP)

79%
9.3

Trend Micro Smart Protection Suite, with XGen

93%
Trend Micro Smart Protection Suite, with XGen ranks higher in 7/7 features

Anti-Exploit Technology

8.0
80%
17 Ratings
9.5
95%
7 Ratings

Endpoint Detection and Response (EDR)

7.9
79%
17 Ratings
9.4
94%
8 Ratings

Centralized Management

8.7
87%
17 Ratings
9.6
96%
9 Ratings

Hybrid Deployment Support

7.2
72%
6 Ratings
8.2
82%
7 Ratings

Infection Remediation

7.6
76%
17 Ratings
9.4
94%
8 Ratings

Vulnerability Management

7.1
71%
17 Ratings
9.5
95%
9 Ratings

Malware Detection

8.7
87%
17 Ratings
9.5
95%
9 Ratings

Attribute Ratings

  • Trend Micro Smart Protection Suite, with XGen is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.2

Cisco Secure Endpoint (formerly Cisco AMP)

82%
17 Ratings
9.5

Trend Micro Smart Protection Suite, with XGen

95%
9 Ratings

Usability

8.1

Cisco Secure Endpoint (formerly Cisco AMP)

81%
12 Ratings

Trend Micro Smart Protection Suite, with XGen

N/A
0 Ratings

Support Rating

8.0

Cisco Secure Endpoint (formerly Cisco AMP)

80%
20 Ratings
8.2

Trend Micro Smart Protection Suite, with XGen

82%
10 Ratings

Likelihood to Recommend

Cisco Secure Endpoint (formerly Cisco AMP)

Cisco Secure Endpoint is a very good endpoint protection solution. It would be particularly good for someone with the time and ability to really work with it to get the most out of it. This would include the other Cisco product integrations and systems that it works well with.
Jeff Collins | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
Franklin Lara | TrustRadius Reviewer

Pros

Cisco Secure Endpoint (formerly Cisco AMP)

  • Identifies malware, malicious processes/services and other events well
  • Great automated actions features such as host isolation
  • Detailed threat visibility such as file trajectory
  • Integration with other Cisco suite of security products
  • Great value
  • Low false positive rate
  • Lightweight agent
  • Variety of reporting
  • Stable agent
Randy Zuehlke | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
Ravinder Beniwal | TrustRadius Reviewer

Cons

Cisco Secure Endpoint (formerly Cisco AMP)

  • Event search function. The searching is very limited and allows for poor filtering choices.
  • Slowness. The web GUI is far slower than most Cisco products.
  • Sync issues. When attempting to move a device from one group to another or start isolation on a device, there is a sizable delay in communication with the device that can cause operations to fail.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Endpoint (formerly Cisco AMP)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Secure Endpoint (formerly Cisco AMP)

Cisco Secure Endpoint (formerly Cisco AMP) 8.1
Based on 12 answers
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Support Rating

Cisco Secure Endpoint (formerly Cisco AMP)

Cisco Secure Endpoint (formerly Cisco AMP) 8.0
Based on 20 answers
Like most Cisco products, Cisco Advanced Malware Protection (AMP) for Endpoints has a great knowledge base on Cisco's community portal, but unfortunately the Cisco support team cannot always clearly describe the solution for your issue, especially if it is related to the demo period. Nevertheless, Cisco goes to great efforts to improve your current situation with Cisco Advanced Malware Protection (AMP) for Endpoints support.
Oleksandr Tsapenko | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 8.2
Based on 10 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Endpoint (formerly Cisco AMP)

Being all products of a similar nature, Cisco Advance Malware Protection stands out for its simplicity, low resource consumption, reporting, work dashboards and integration with the rest of the already installed suit.
Those are the most notable aspects, although the rest of the solutions were very good, all the capabilities added together make this product surpassing.
Sebastián Sarasate | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Secure Endpoint (formerly Cisco AMP)

  • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
  • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
Nicole McMillian | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

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