Cisco Secure Endpoint (formerly Cisco AMP) vs Trend Micro Smart Protection Suite, with XGen

Likelihood to Recommend

Specific tool for specific need. If you have a gap in your security infrastructure (protection from malware) you might think to use Cisco Advanced Malware Protection (AMP) for Endpoints to make sure your company's devices are safe. But also you can go beyond and enforce your SOC with Cisco AnyConnect where Cisco Advanced Malware Protection (AMP) for Endpoints is used as one of modules.

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Oleksandr Tsapenko

IT Project Manager

SvitSoftInformation Technology & Services, 11-50 employees

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1. For malware, botnet threat detection, and prevention.2. To reduce the risk of information loss.3. To monitor communication within your network.4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.

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Ravinder Beniwal

Consultant - Intellectual Property

UnitedLex CorporationLegal Services, 1001-5000 employees

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Feature Rating Comparison

Cisco Secure Endpoint (formerly Cisco AMP)

Trend Micro Smart Protection Suite, with XGen

Anti-Exploit Technology

Endpoint Detection and Response (EDR)

Centralized Management

Hybrid Deployment Support

Infection Remediation

Vulnerability Management

Malware Detection

Pros

lightweight connector
great integration with other security products
highly effective
will also alert for vulnerable software being used on your systems

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Wouter Hindriks

Technical Team Lead Network & Security

Missing Piece BVInformation Technology and Services, 11-50 employees

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Provides better integration across multiple platforms.
Automatic and re-settable time for scan.
Includes a message security gateway for specific applications like Office 365 SharePoint.

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Verified User

Engineer in Information Technology

Telecommunications Company, 5001-10,000 employees

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Cons

Sometimes during whitelisting, other files from security tools get isolated even if it's not user intended.
Re-syncing policies also take some time, albeit in a straightforward process.
As with all security software, false-positives are still detected.
Hoping that once the library is expanded further, the false positives will be fewer.

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Ericson Aragoza

Unified Communications Engineer

VisionsConnectedTelecommunications, 501-1000 employees

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Multiple agents for different pieces of the software and they don't talk.
Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
Communication drops to the server randomly and has to work with tech support to get it working again.

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Verified User

Manager in Information Technology

Defense & Space Company, 201-500 employees

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Usability

Cisco Secure Endpoint (formerly Cisco AMP) 8.5

Based on 4 answers

I give it a very good score due to its simplicity in deployment, actually being able to do everything remotely is very good. Also noteworthy is the low consumption of resources compared to other competitive products.

Cisco support is really very remarkable and the tool has a good integration with other products, a very good work dashboard and very useful reporting.

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Sebastián Sarasate

Infrastructure Manager

Grupo Logístico AndreaniLogistics and Supply Chain, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Secure Endpoint (formerly Cisco AMP) 8.1

Based on 12 answers

We have needed very little support, but anytime we need to reach out for assistance they have always been helpful and knowledgeable about the product and helped us resolve any issues or needs we may have

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Nicole McMillian

Cyber Security Analyst

Associated Wholesale GrocersWholesale, 1001-5000 employees

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Trend Micro Smart Protection Suite, with XGen 8.0

Based on 8 answers

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

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Melissa Cartee

CFO (Chief Financial Officer)

Naval War College FoundationNon-profit Organization Management, 11-50 employees

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Alternatives Considered

AMP is far superior to Symantec in my opinion. It is much more robust and customizable. It is much easier to manage systems and to spot trouble areas. Deploying and upgrading clients is much simpler. It is a much more lightweight client on the desktop. Overall a much better product in my opinion.

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Verified User

Engineer in Information Technology

Education Management Company, 1001-5000 employees

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Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 11-50 employees

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Return on Investment

HAMP has allowed the team to focus on value added activities instead of constant cleanup of workstations and servers.
AMP is probably not the most cost effective solution, but is very good at protecting your systems.

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Scott Shipley

Senior IT Manager - Global Infrastructure

Tennant CompanyMachinery, 1001-5000 employees

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We have stopped multiple infections of ransomware from spreading.
Lost some productivity when database crashed
Updates tend to slow system down

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Verified User

Technician in Information Technology

Hospital & Health Care Company, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Secure Endpoint (formerly Cisco AMP)

Trend Micro Smart Protection Suite, with XGen

Cisco Secure Endpoint (formerly Cisco AMP)

Trend Micro Smart Protection Suite, with XGen

Cisco Secure Endpoint (formerly Cisco AMP)

Trend Micro Smart Protection Suite, with XGen

Cisco Secure Endpoint (formerly Cisco AMP) vs Trend Micro Smart Protection Suite, with XGen