What users are saying about
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 49 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 15 reviews and ratings
Feature Set Ratings
- Trend Micro Smart Protection Suite, with XGen ranks higher in 1 feature set: Endpoint Security
Endpoint Security
7.9
Cisco Secure Endpoint (formerly Cisco AMP)
79%
9.3
Trend Micro Smart Protection Suite, with XGen
93%
Trend Micro Smart Protection Suite, with XGen ranks higher in 7/7 features
Trend Micro Smart Protection Suite, with XGen ranks higher in 7/7 features
Anti-Exploit Technology
8.0
80%
17 Ratings
9.5
95%
7 Ratings
Endpoint Detection and Response (EDR)
7.9
79%
17 Ratings
9.4
94%
8 Ratings
Centralized Management
8.7
87%
17 Ratings
9.6
96%
9 Ratings
Hybrid Deployment Support
7.2
72%
6 Ratings
8.2
82%
7 Ratings
Infection Remediation
7.6
76%
17 Ratings
9.4
94%
8 Ratings
Vulnerability Management
7.1
71%
17 Ratings
9.5
95%
9 Ratings
Malware Detection
8.7
87%
17 Ratings
9.5
95%
9 Ratings
Attribute Ratings
- Trend Micro Smart Protection Suite, with XGen is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.2
Cisco Secure Endpoint (formerly Cisco AMP)
82%
17 Ratings
9.5
Trend Micro Smart Protection Suite, with XGen
95%
9 Ratings
Usability
8.1
Cisco Secure Endpoint (formerly Cisco AMP)
81%
12 Ratings
Trend Micro Smart Protection Suite, with XGen
N/A
0 Ratings
Support Rating
8.0
Cisco Secure Endpoint (formerly Cisco AMP)
80%
20 Ratings
8.2
Trend Micro Smart Protection Suite, with XGen
82%
10 Ratings
Likelihood to Recommend
Cisco Secure Endpoint (formerly Cisco AMP)
Cisco Secure Endpoint is a very good endpoint protection solution. It would be particularly good for someone with the time and ability to really work with it to get the most out of it. This would include the other Cisco product integrations and systems that it works well with.
Network Administrator
Plainfield Community SchoolsEducation Management, 501-1000 employees
Trend Micro Smart Protection Suite, with XGen
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
IT security administrator
St Georges BankBanking, 501-1000 employees
Pros
Cisco Secure Endpoint (formerly Cisco AMP)
- Identifies malware, malicious processes/services and other events well
- Great automated actions features such as host isolation
- Detailed threat visibility such as file trajectory
- Integration with other Cisco suite of security products
- Great value
- Low false positive rate
- Lightweight agent
- Variety of reporting
- Stable agent
IT Security Manager
RS&H Inc.Design, 1001-5000 employees
Trend Micro Smart Protection Suite, with XGen
- Real time threat intelligence using updates from global threat intelligence network.
- Advanced built-in threat detection and response capabilities.
- Ability to detect advanced malware, behavior and communications.
- Flexibility to deploy with on-premise or cloud or hybrid.
- Single management console to manage all layers of security.
Consultant - Intellectual Property
UnitedLex CorporationLegal Services, 1001-5000 employees
Cons
Cisco Secure Endpoint (formerly Cisco AMP)
- Event search function. The searching is very limited and allows for poor filtering choices.
- Slowness. The web GUI is far slower than most Cisco products.
- Sync issues. When attempting to move a device from one group to another or start isolation on a device, there is a sizable delay in communication with the device that can cause operations to fail.

Verified User
Engineer in Information Technology
Education Management Company, 201-500 employeesTrend Micro Smart Protection Suite, with XGen
- Documentation is something that can be improved here.
- Licensing is overly complex and needs to be improved for different features/variations.
- Install is difficult.

Verified User
Engineer in Information Technology
Telecommunications Company, 5001-10,000 employeesPricing Details
Cisco Secure Endpoint (formerly Cisco AMP)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Trend Micro Smart Protection Suite, with XGen
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Secure Endpoint (formerly Cisco AMP)
Cisco Secure Endpoint (formerly Cisco AMP) 8.1
Based on 12 answers
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.

Verified User
Employee in Information Technology
Aviation & Aerospace Company, 501-1000 employeesTrend Micro Smart Protection Suite, with XGen
No score
No answers yet
No answers on this topic
Support Rating
Cisco Secure Endpoint (formerly Cisco AMP)
Cisco Secure Endpoint (formerly Cisco AMP) 8.0
Based on 20 answers
Like most Cisco products, Cisco Advanced Malware Protection (AMP) for Endpoints has a great knowledge base on Cisco's community portal, but unfortunately the Cisco support team cannot always clearly describe the solution for your issue, especially if it is related to the demo period. Nevertheless, Cisco goes to great efforts to improve your current situation with Cisco Advanced Malware Protection (AMP) for Endpoints support.
IT Project Manager
SvitSoftInformation Technology & Services, 11-50 employees
Trend Micro Smart Protection Suite, with XGen
Trend Micro Smart Protection Suite, with XGen 8.2
Based on 10 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
CFO (Chief Financial Officer)
Naval War College FoundationNon-profit Organization Management, 11-50 employees
Alternatives Considered
Cisco Secure Endpoint (formerly Cisco AMP)
Being all products of a similar nature, Cisco Advance Malware Protection stands out for its simplicity, low resource consumption, reporting, work dashboards and integration with the rest of the already installed suit.
Those are the most notable aspects, although the rest of the solutions were very good, all the capabilities added together make this product surpassing.
Infrastructure Manager
Grupo LogÃstico AndreaniLogistics and Supply Chain, 5001-10,000 employees
Trend Micro Smart Protection Suite, with XGen
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

Verified User
Director in Information Technology
Hospital & Health Care Company, 11-50 employeesReturn on Investment
Cisco Secure Endpoint (formerly Cisco AMP)
- AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
- The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
Cyber Security Analyst
Associated Wholesale GrocersWholesale, 1001-5000 employees
Trend Micro Smart Protection Suite, with XGen
- We have stopped multiple infections of ransomware from spreading.
- Lost some productivity when database crashed
- Updates tend to slow system down

Verified User
Technician in Information Technology
Hospital & Health Care Company, 51-200 employees