Cisco Secure Endpoint vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Endpoint
Score 8.5 out of 10
N/A
Cisco Secure Endpoint (formerly Cisco Advanced Malware Protection [AMP] for Endpoints) offers cloud-delivered next-generation antivirus, endpoint protection platform (EPP), and advanced endpoint detection and response (EDR).N/A
Trend Micro Smart Protection Suite, with XGen
Score 10.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
Top Pros
Top Cons
Features
Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Secure Endpoint
8.2
19 Ratings
3% below category average
Trend Micro Smart Protection Suite, with XGen
9.7
9 Ratings
14% above category average
Anti-Exploit Technology8.719 Ratings10.07 Ratings
Endpoint Detection and Response (EDR)7.619 Ratings10.08 Ratings
Centralized Management7.819 Ratings10.09 Ratings
Hybrid Deployment Support8.55 Ratings8.07 Ratings
Infection Remediation7.619 Ratings10.08 Ratings
Vulnerability Management8.419 Ratings10.09 Ratings
Malware Detection9.019 Ratings10.09 Ratings
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User Ratings
Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
8.1
(20 ratings)
10.0
(9 ratings)
Likelihood to Renew
4.5
(1 ratings)
-
(0 ratings)
Usability
7.0
(15 ratings)
-
(0 ratings)
Availability
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(19 ratings)
8.7
(8 ratings)
Implementation Rating
4.5
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
Cisco
Anyone making use of multiple Cisco cloud security products would benefit from its integrations with other products. It is appropriate for medium to large organizations due to the flexibility and depth of configuration options available to administrators. It is appropriate for organizations with strained resources in the security division, because the default configurations provide a high level of security without much micro-management. It is less appropriate for small shops where there are fewer specific configurations needed, and the depth of that functionality is not needed. It is not recommended for budget-constrained organizations due to its relatively high price compared to competitors.
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Trend Micro
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
Cisco
  • Identifies malware, malicious processes/services and other events well
  • Great automated actions features such as host isolation
  • Detailed threat visibility such as file trajectory
  • Integration with other Cisco suite of security products
  • Great value
  • Low false positive rate
  • Lightweight agent
  • Variety of reporting
  • Stable agent
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Trend Micro
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
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Cons
Cisco
  • The update mechanism of the client is not obvious and takes some finesse to learn
  • The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
  • It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.
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Trend Micro
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
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Likelihood to Renew
Cisco
the renewal must be studied with different factors
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Trend Micro
No answers on this topic
Usability
Cisco
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
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Trend Micro
No answers on this topic
Reliability and Availability
Cisco
no complain and no issue with availability
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Trend Micro
No answers on this topic
Support Rating
Cisco
In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
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Trend Micro
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Implementation Rating
Cisco
no participation in implementation
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Trend Micro
No answers on this topic
Alternatives Considered
Cisco
Cisco Advanced Malware Protection (AMP) for Endpoints is one of a wide spectrum of Cisco security products and is the first step that can bring you to start using Cisco AnyConnect and Cisco ISE to integrate with them.
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Trend Micro
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
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Return on Investment
Cisco
  • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
  • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
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Trend Micro
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
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