Likelihood to Recommend Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.
Read full review I have experience with Watchguard Endpoint Security (EPDR) with small companies of five or more endpoints to large companies with hundreds of endpoints and find it well-suited for both types and everything in between. However, it is particularly good for companies with lean IT departments due to the awesomely automated and intelligent tools it provides for quick investigation and response. Also, its automated white list approval process for unknown executables is extremely fast thereby reducing and sometimes even eliminating delays that could impair employee performance.
Read full review Pros Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us. One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner. Read full review Centralized management makes monitoring simple. Deployment is quick, easy, and automatable. Zero Trust means exactly that - if a process is not KNOWN to be safe, it is blocked until evaluated. IT managers can block or grant authority to override the automatic protection in case of the immediate need to allow a process known to be safe. Read full review Cons The interface has many views that all look the same, except that functionalities are different. This makes it incredibly difficult to find the action you want to take. Built-in exclusion sets are missing a number of notable Anti-Malware products and must be manually implemented. High learning curve due to complexity of the solution and the range of features it contains. Provided documentation is hidden in a small icon at the top of the page which is often off-screen when needed. Color choices lead to panic situations during deployment. 1 questionable file could lead to the main display showing a large, bright red alert which makes customers think their whole environment is compromised. Read full review As with any application of this nature, it can block processes or other suspected security risks that are actually safe. While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications. Read full review Likelihood to Renew the renewal must be studied with different factors
Read full review The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
Read full review Usability AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
Read full review Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
Read full review Reliability and Availability no complain and no issue with availability
Read full review The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
Read full review Performance The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
Read full review Support Rating In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
Read full review I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
Read full review In-Person Training Trainer was excellent, knew this product in-depth.
Read full review Online Training Easy to access and review information
Read full review Implementation Rating no participation in implementation
Read full review The software goes manually on a PC only on the company network and then proceeds through that PC to install the software on all the other clients through the control panel where all the clients / servers on the network are detected with extreme speed and ease of execution, even for uninstallation and remote control over scans
Read full review Alternatives Considered Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
Read full review Very similar. I feel like Watchguard need to get a better foothold with people trusting the name in the endpoint space. It has pretty much everything S 1 does but it also provides so much more. Simple things like patch management and encryption are fantastic adding that deliver true security value
Read full review Scalability With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
Read full review Return on Investment AMP has been able to catch some serious infections and stop them from doing huge damage in our environment. The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money. Read full review [...] The ability to make website URL and category viewing restrictions resulted in higher productive personnel and reduced the risks of infection. For the IT department, the centralised management console with all the information and tasks prepared to deploy to the endpoints helps us work more efficiently and faster. The ROI has been really good along [the] years, with a safer environment our employees work better and without stress, that translates in productivity. Read full review ScreenShots Watchguard Endpoint Security Screenshots