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Cisco Software-Defined Access (SD-Access) vs. Webroot Antivirus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco SD-Access

    Score9 out of 10
    N/ACisco's Software-Defined Access (SD-Access) provides automated end-to-end segmentation to separate user, device and application traffic without redesigning the network. Cisco SD-Access automates user access policy so organizations can make sure the right policies are established for any user or device with any application across the network.N/A

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    Cisco SD-AccessWebroot Antivirus
    Editions & Modules
    No answers on this topic
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    Cisco SD-AccessWebroot Antivirus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco SD-AccessWebroot Antivirus
    Considered Both Products
    Cisco
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    50%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Cisco SD-AccessWebroot Antivirus
    Small Businesses
    No answers on this topic
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    Cisco ACI
    Score8.5 out of 10
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    Cisco ACI
    Score8.5 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco SD-AccessWebroot Antivirus
    Likelihood to Recommend
    7.3
    (8 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    6.2
    (8 ratings)
    8.0
    (2 ratings)
    In-Person Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.7
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco SD-AccessWebroot Antivirus
    Likelihood to Recommend
    Cisco
    It's well suited in our corporate offices, where all our business users resides and where we can control all their accesses. What doesn't really fit well is when we have our branch fronts, where all the software domain access features aren't utilized to its fullest, due to the fact that customers and users don't really need to have all the security features that SDA provides.
    Incentivized
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    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
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    Pros
    Cisco
    • Automation, pushing template-based configuration to multiple devices in one push saves time and manpower.
    • Assurance [helps trace] issues related to devices, clients, and provide the troubleshoot as [the] best practices.
    • Segmentation, with the use of the SGT tags, we are able to achieve segmentation and micro-segmentation securely.
    Incentivized
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    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
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    Cons
    Cisco
    • Documentation: Working in this solution I realized there were missing information details about the fusion device support for nexus.
    • Fusion router: This roll in the fabric should be already integrated in the solution, right now it is configured manually.
    • Bugs: Unfortunately the solution still present a lot of bugs, mainly in the controller.
    Incentivized
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
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    Likelihood to Renew
    Cisco
    No answers on this topic
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
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    Usability
    Cisco
    It is difficult to start using the product due to its unfamiliar name and acronyms. ,The task should be accomplished in a specific order to ensure success
    Incentivized
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    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
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    Support Rating
    Cisco
    As far as my experience with SD-Access -I'd say things that can be improved are - better functionality with ISE, ease to understand licensing and better documentation for configuration (add-ons, etc), and licensing.
    Incentivized
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    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
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    Online Training
    Cisco
    I rated the training an 8 because overall, it was well-structured, and the instructor was highly knowledgeable on the subject matter. The content was relevant, and I appreciated the clear explanations of complex topics. However, I felt that some sections were covered too quickly, making it difficult to fully absorb the information before moving on. Additionally, I would have liked more time dedicated to Q&A, as there were moments when I had questions but didn’t get the opportunity to ask them due to time constraints. Adding more interactive discussions or hands-on exercises could further enhance the learning experience and make it even more engaging
    Incentivized
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    OpenText
    No answers on this topic
    Implementation Rating
    Cisco
    At the beginning, we had to open a TAC case for every single step during the implementation phase.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Cisco
    Automation, pushing template-based configuration to multiple devices in one push saves time and manpower. Assurance helps trace issues related to devices, clients, and provide the troubleshoot as the best practices. Segmentation, with the use of the SGT tags, we are able to achieve segmentation and micro-segmentation securely.
    Incentivized
    Read full review
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
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    Scalability
    Cisco
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
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    Return on Investment
    Cisco
    • Integration with other platforms in a single platform is a great advantage for the user.
    • Saves time in configuring devices on the network
    Incentivized
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    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
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