Cisco Umbrella
March 15, 2025

Cisco Umbrella

Robert Rogers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

We are using it to protect our entire organization. We use it to deny access to mal-domains CNC fishing, etc. Filter non business related sites, I especially like that fact we can block newly registered domains that although it might catch a legit site, most new domains are high risk for malware, or CNC. I have used this in its free form at home as OpenDNS. With proper MS Active directory you can track requests by user. We have the option to integrate into our AnyConnect VPN client as well still working on that.

Pros

  • It is easy to setup and they have very helpful onboarding staff.
  • It took only a few hours to get it up and running.
  • It is updated in Realtime by Cisco Talos Intelligence who are awesome.

Cons

  • It takes a while to get the order of policies figured out.
  • There is a slight delay in changes as it filters down to your client.
  • Saves time we can have the benefit of almost real time blocking of threats.
  • Helps confirm a PC is compromised, we can now see where it is connecting, out too.
  • Helps to prevent with new domain blocking.
I can add an add on for Cisco AnyConnect and a client for PC to allow protection for PCs outside of my network being as it is a cloud based surface, if they have a connection they can use it for protection. If it is a remote office I can add the IP range for that offices IP gateway.
  • Cisco DNA Center
  • Cisco Catalyst Switches
  • Cisco Aironet and Catalyst Access Points
  • Cisco AnyConnect
  • Cisco Umbrella
  • Cisco Secure Access by Duo
Extending our network protections to our remote workers, was the goal. We needed an Antivirus that did not need a local server, and DNS threat filtering.
During the pandemic, our organization rapidly expanded its laptop inventory from fewer than 20 devices to over 300 within a few weeks. As a long-standing Cisco customer, we relied on their solutions for comprehensive security, deploying Cisco Umbrella to filter DNS threats both on and off our network. Integrating Cisco Umbrella with the AnyConnect client (now Secure Client) proved highly effective, and over time, each layer of our security—firewalls, Cisco Umbrella, and AMP—has continued to evolve, bolstering our overall security posture. With employees returning to the office, our demand for robust Wi-Fi increased significantly. Upgrading our access points to Wi-Fi 6E delivered a notable performance boost, particularly due to the 2.5 GB backhaul speed, resulting in greater network efficiency and an enhanced user experience. We are now implementing Cisco Catalyst Center to further manage and expand our network infrastructure.
Life was good with the integration of Secure Connect with AMP and Cisco Umbrella.
I reviewed it, but the minor differences were outweighed by the seamless integration with our existing Cisco infrastructure.

Do you think Cisco Umbrella delivers good value for the price?

Yes

Are you happy with Cisco Umbrella's feature set?

Yes

Did Cisco Umbrella live up to sales and marketing promises?

Yes

Did implementation of Cisco Umbrella go as expected?

Yes

Would you buy Cisco Umbrella again?

Yes

It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.

Relationship with Cisco

Questions and problems are handled quickly, and escalation is quick and responsive. They have a limited onboarding team that helps walk you through the process. Our deployment was up and running in a few hours to test, and less than a week was production. I had used openDNS for years at home as the free product and was glad to see how Cisco had expanded
We have had a great response to tickets and good followup. Support persons have a deep knowledge, and are patient with explanations.
We have an enterprise aagreement with Cisco, and I believe I cannot comment on that.
Our regional sales reps are a great resource if you do not feel support is not responding to your liking.

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