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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    NETSCOUT Arbor DDoS Protection

    Score8 out of 10
    N/ANETSCOUT Arbor DDoS Protection security software offers protection across multiple layers of the OSI model. It provides security measures for Layer 2 (Data Link layer) through Layer 7 (Application layer), ensuring complete protection for network infrastructure.N/A
    Pricing
    Cisco UmbrellaNETSCOUT Arbor DDoS Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco UmbrellaNETSCOUT Arbor DDoS Protection
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco UmbrellaNETSCOUT Arbor DDoS Protection
    Considered Both Products
    Cisco
    No answer on this topic
    NETSCOUT
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    No answers on this topic
    Best Alternatives
    Cisco UmbrellaNETSCOUT Arbor DDoS Protection
    Small Businesses
    No answers on this topic
    Cloudflare
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Cloudflare
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UmbrellaNETSCOUT Arbor DDoS Protection
    Likelihood to Recommend
    8.9
    (124 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (10 ratings)
    -
    (0 ratings)
    Availability
    8.7
    (11 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (63 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaNETSCOUT Arbor DDoS Protection
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    NETSCOUT
    Arbor has the propensity to deal with even the larger firms. I have been using it for a year span and I don’t have any such complaint which is affecting us in a bad way. I can recommend this to all the companies who want to have a good network behavior analysis and to monitor the problems if there is any chance of it to occur and which has the potential to affect the whole working environment of the company.
    Incentivized
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    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    NETSCOUT
    • Arbor's layer 7 countermeasures are very good out of the box, but it is very easy to reconfigure values and see the impact in real-time.
    • Peakflow SP provides fairly detailed traffic analysis and breakdown for top-N data such as top talkers, top ASNs, top ports and so on. They offer "SP Insight" as a product to build in more powerful reporting on the already-collected metrics with an interface very similar to Kibana or one of its many forks. We are not licensed for that so I can't speak to its capabilities.
    • Arbor allows for a good amount of automation. Fast flood detection ensures that if pre-determined thresholds are quickly exceeded, preconfigured mitigations can be started or in the event of an extremely large volumetric attack you can trigger an Arbor Cloud (sold separately) mitigation or a remotely-triggered blackhole announcement to drop traffic to the attacked destination IP address(es) upstream.
    • ATAC (Arbor support) is very helpful. The level of support our organization maintains covers ATAC performing all update functions to all Arbor appliances - SP and TMS.
    Incentivized
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    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
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    NETSCOUT
    • Arbor is a highly expensive company. this was the major reason behind not going for the Arbor sightline in the first place. Although its features are good but the cost is unjustifiable.
    • The implementation and the understanding of this tool are full of complexity and perplexity.
    • I am looking forward to having a new update on it. They used to update their versions quite frequently but it's been a long time they haven’t updated or maybe it is not in their priority lists right now.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
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    NETSCOUT
    No answers on this topic
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    NETSCOUT
    No answers on this topic
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
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    NETSCOUT
    No answers on this topic
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
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    NETSCOUT
    No answers on this topic
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
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    NETSCOUT
    No answers on this topic
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
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    NETSCOUT
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
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    NETSCOUT
    No answers on this topic
    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    NETSCOUT
    We evaluated Corero and a number of external scrubbing services. In the POC, we found Corero's mitigation capabilities to extremely limited beyond blocking common traffic types at preconfigured rates. It's not impossible to configure custom mitigation methods and countermeasures, but it requires a deep understanding of BPF and bytecode, where Arbor is checkboxes, radio buttons, and dialog buttons that all sit next to a graph showing traffic dropped and permitted by the current settings. I'm not going to enumerate each of the cloud services evaluated because the decision came down to the same reasoning. The amount of traffic we receive is enough that it would be prohibitively expensive for our use case.
    Incentivized
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    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
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    NETSCOUT
    No answers on this topic
    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
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    NETSCOUT
    • Arbor is good in empower us to monitor the issues in the network.
    • We can get better traffic analytics and reports are quite detailed.
    • The price is quite high which makes it a little hard choice for us.
    Incentivized
    Read full review
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