What users are saying about
Cisco Umbrella
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Top Rated
138 Ratings
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Based on 138 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 19 reviews and ratings
Attribute Ratings
- Cisco Umbrella is rated higher in 1 area: Likelihood to Recommend
- Trend Micro Cloud One - Workload Security (formerly Deep Security) is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.4
Cisco Umbrella
84%
69 Ratings

8.0
Trend Micro Cloud One - Workload Security (formerly Deep Security)
80%
3 Ratings
Likelihood to Renew
10.0
Cisco Umbrella
100%
3 Ratings

Trend Micro Cloud One - Workload Security (formerly Deep Security)
N/A
0 Ratings
Usability
9.4
Cisco Umbrella
94%
4 Ratings

Trend Micro Cloud One - Workload Security (formerly Deep Security)
N/A
0 Ratings
Support Rating
7.3
Cisco Umbrella
73%
67 Ratings

8.0
Trend Micro Cloud One - Workload Security (formerly Deep Security)
80%
2 Ratings
Implementation Rating
9.0
Cisco Umbrella
90%
2 Ratings

Trend Micro Cloud One - Workload Security (formerly Deep Security)
N/A
0 Ratings
Likelihood to Recommend
Cisco Umbrella
Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Information Technology Team Lead
West Star Aviation, LLCAviation & Aerospace, 501-1000 employees
Trend Micro Cloud One - Workload Security (formerly Deep Security)
Hypervisor based agentless security this product excels at. It provides thorough protection for your VM's. The web filtering product that comes with it also does a great job filtering out malicious websites from being accessed by users with a very user friendly prompt that they are going to a website which has been found to be malicious. This is particularly useful when it comes to VDI.
Virtualization Network Engineer
Onramp AccessInformation Technology and Services, 51-200 employees
Pros
Cisco Umbrella
- Cisco Umbrella protects our devices and users from malicious sites of all kinds.
- Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
- Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Network Administrator
Plainfield Community SchoolsEducation Management, 501-1000 employees
Trend Micro Cloud One - Workload Security (formerly Deep Security)
- It's easy to use the console.
- It has a very similar look and feels to Deep Security Console.
- It plugs into the Apex Central for easy management.

Verified User
Professional in Information Technology
Hospital & Health Care Company, 10,001+ employeesCons
Cisco Umbrella
- Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
- A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Trend Micro Cloud One - Workload Security (formerly Deep Security)
- Trend Micro has very little room for improvement. I am using version 9.6 at this time and it is extremely reliable. Some of the upgrades were not completely intuitive, but in those cases Deep Security support came through with documentation that covered all the bases.

Verified User
Manager in Information Technology
Higher Education Company, 501-1000 employeesPricing Details
Cisco Umbrella
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Trend Micro Cloud One - Workload Security (formerly Deep Security)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Umbrella
Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Trend Micro Cloud One - Workload Security (formerly Deep Security)
No score
No answers yet
No answers on this topic
Usability
Cisco Umbrella
Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Trend Micro Cloud One - Workload Security (formerly Deep Security)
No score
No answers yet
No answers on this topic
Support Rating
Cisco Umbrella
Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1001-5000 employeesTrend Micro Cloud One - Workload Security (formerly Deep Security)
Trend Micro Cloud One - Workload Security (formerly Deep Security) 8.0
Based on 2 answers
Trend Micro's support is pretty decent, we have had issues in the past and they have been fairly responsive to us and our complaints. Depending on how severe the issue was. Any ticket that had a high priority was handled very shortly especially when we contacted our account rep even if it was after hours, we were still able to get support within a short time period.

Verified User
Professional in Information Technology
Hospital & Health Care Company, 10,001+ employeesImplementation Rating
Cisco Umbrella
Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Trend Micro Cloud One - Workload Security (formerly Deep Security)
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Umbrella
We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
IT Infrastructure Supervisor
Sight and Sound TheatresEntertainment, 201-500 employees
Trend Micro Cloud One - Workload Security (formerly Deep Security)
We selected trend micro to take the AV scans and filtering out of the hands of the Windows and Linux vm's we have deployed and move it to the hypervisor level. This has led us to be able to deploy only a single DSVA per host and can protect all VM"s that are on that hosts. This has allowed for more time being spent on other priority security tasks.
Virtualization Network Engineer
Onramp AccessInformation Technology and Services, 51-200 employees
Return on Investment
Cisco Umbrella
- On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
- On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
- Reporting features for individual clients help us more efficiently provide browsing reports when needed.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesTrend Micro Cloud One - Workload Security (formerly Deep Security)
- 100% positive ROI. Without Deep Security we would have to leverage and endpoint protection management solution like Sophos or SEPM (Symantec). Although both are good products, from a cost perspective it would have hit us much harder. Trend Micro Deep Security scales very nicely.
- Since Deep Security actually has zero (or at least unnoticeable) resource footprint on monitored VMs, it is a huge cost benefit for us. As previously mentioned, actual antivirus clients installed on each virtual machine (VM) would have significantly affected performance. This would have cost us much more additionally in paying for additional resources to allocate over VMs in the VMware environment. Deep Security is almost completely unintrusive from a resource perspective.
- Also, from a layered security perspective, it helps us meet our goals; and since the price of Trend Micro Deep Security quite reasonable, it is that much easier to get approval for this specific internal layer of security.

Verified User
Manager in Information Technology
Higher Education Company, 501-1000 employees