Cisco Umbrella vs. Trend Micro Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Trend Micro Email Security
Score 8.1 out of 10
N/A
Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
Pricing
Cisco UmbrellaTrend Micro Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco UmbrellaTrend Micro Email Security
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaTrend Micro Email Security
Features
Cisco UmbrellaTrend Micro Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Umbrella
-
Ratings
Trend Micro Email Security
8.5
7 Ratings
2% above category average
Anti-malware00 Ratings8.27 Ratings
Customizability00 Ratings8.87 Ratings
Data Loss Protection00 Ratings9.05 Ratings
Threat Detection00 Ratings8.27 Ratings
Sandboxing00 Ratings7.36 Ratings
End-to-End Encryption00 Ratings9.06 Ratings
Management Tools00 Ratings9.07 Ratings
Best Alternatives
Cisco UmbrellaTrend Micro Email Security
Small Businesses

No answers on this topic

Zoho Mail
Zoho Mail
Score 9.2 out of 10
Medium-sized Companies

No answers on this topic

Avanan
Avanan
Score 9.6 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 9.0 out of 10
Avanan
Avanan
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaTrend Micro Email Security
Likelihood to Recommend
8.6
(108 ratings)
9.0
(7 ratings)
Likelihood to Renew
8.0
(15 ratings)
9.0
(1 ratings)
Usability
7.7
(10 ratings)
8.0
(2 ratings)
Availability
8.9
(11 ratings)
-
(0 ratings)
Performance
9.3
(2 ratings)
-
(0 ratings)
Support Rating
7.4
(63 ratings)
5.0
(1 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.4
(11 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.4
(10 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaTrend Micro Email Security
Likelihood to Recommend
Cisco
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Trend Micro
PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
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Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
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Trend Micro
  • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
  • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
  • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
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Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
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Trend Micro
  • It would be great if there was a structure where users would approve or rate their own mails.
  • Outlook add-in would be nice.
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Trend Micro
The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Trend Micro
Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
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Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Trend Micro
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Trend Micro
No answers on this topic
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Trend Micro
As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Trend Micro
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Trend Micro
No answers on this topic
Alternatives Considered
Cisco
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Trend Micro
I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Trend Micro
No answers on this topic
Return on Investment
Cisco
  • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
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Trend Micro
  • eliminating the threat before it enters the organization makes the network more secure
  • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
  • eliminate spam and ads
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ScreenShots