What users are saying about
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Top Rated
108 Ratings

Cisco Umbrella

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Top Rated
108 Ratings
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Score 8.5 out of 100
12 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

WSO2 API Manager

It's free! No argument can win a fight with that! And it's the only reason I gave it a 5. If you have no money to spend, and a simple environment you'll have a nice product. But free does come with a price. After 5 years we're still struggling with ports, and analytics (it just won't work without any errors caused by some configuration somewhere). An API Manager should work out of the box. The only configuration expertise that any developer wants to invest in, is the configuration of API's. Not the product itself... Anyone who've seen the training material, just for installing this thing will agree that this is not the way to go. Of all the API Managers out there (we've tried 4), WSO2 is the only one were you need to know how this dragon of a java application works internally. Did I already mention the humongous amount of config files?
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

API Management

Cisco Umbrella
WSO2 API Manager
5.1
API access control
Cisco Umbrella
WSO2 API Manager
8.0
Rate limits and usage policies
Cisco Umbrella
WSO2 API Manager
8.0
API usage data
Cisco Umbrella
WSO2 API Manager
1.0
API user onboarding
Cisco Umbrella
WSO2 API Manager
4.0
API versioning
Cisco Umbrella
WSO2 API Manager
9.0
Usage billing and payments
Cisco Umbrella
WSO2 API Manager
5.0
API monitoring and logging
Cisco Umbrella
WSO2 API Manager
1.0

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

WSO2 API Manager

  • Nice API store-front capability
  • Management of users and permissions
Anonymous | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

WSO2 API Manager

  • Installation of this product is a hell. You need to be an expert to get this running together with WSO2 Analytics. It uses a really confusing method of "port + 1" to connect extra products. I guess this was meant to provide a handy way to add new WSO2 products. In reality you'll need to scroll through numerous config files to set this straight. If you use this out of the box, everything will work all right. But the moment you add SSL certificates, DNS names and you'll need special ports to configure your firewall, this product becomes unmaintainable.
  • The "Store" provides a nice way to group API's. However, the "Publisher" does not... if you have more than 30 API's searching for API's becomes really annoying.
  • The number of configs in this product is huge. As a developer myself, I've never seen (and definitely never created) a product that needed that much config files. Installation and maintenance of products should be stupidly simple, since no developer nor infrastructure person wants to learn something that "just" needs to be a tool.. opposed to being a whole new area of expertise. After using WSO2 API Manager for a while, we wanted to change the admin password... this should be simple enough, like just change the password in "Carbon." But nope. The whole WSO2 environment crashed. We just gave up. Too dangerous.
  • Why so many different "products"? Publisher, Store, Carbon, and numerous hidden interfaces. Analytics, ESB whatever... No wonder there are so many config files and port issues. Make it simple!!!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

WSO2 API Manager

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

WSO2 API Manager

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 55 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

WSO2 API Manager

No score
No answers yet
No answers on this topic

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

WSO2 API Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

WSO2 API Manager

IBM API Manager is a better enterprise wide tool.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

WSO2 API Manager

  • We've moved away from legacy SOAP services where nobody knew what services was used by who. WSO2 eliminated at least 90% of time spend on any service.
  • Creating API's (or actually creating the API Management layer...) is so simple that new developers can get away with it in no time. Again, real time gainer.
  • Since creating API's is so simple, developers are very fast in adopting a kind of "Domain thinking". In comparison with Azure API Manager: Azure does not demand knowledge of "how" the product works, but it's definitely more difficult to get an API up and running in Azure. And for some reason, azure does not promote clean domain driven architecture. Domain Driven architecture is the greatest time saver strategy possible. And WSO2 fits nicely in there.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

WSO2 API Manager

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
WSO2 API Manager
5.0

Likelihood to Renew

Cisco Umbrella
10.0
WSO2 API Manager

Usability

Cisco Umbrella
9.4
WSO2 API Manager

Support Rating

Cisco Umbrella
8.2
WSO2 API Manager

Implementation Rating

Cisco Umbrella
9.0
WSO2 API Manager

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