What users are saying about
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Top Rated
138 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100
14 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    API Management

    Cisco Umbrella

    Feature Set Not Supported
    N/A
    5.1

    WSO2 API Manager

    51%
    WSO2 API Manager ranks higher in 7/7 features

    API access control

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Rate limits and usage policies

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    API usage data

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    API user onboarding

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    API versioning

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Usage billing and payments

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    API monitoring and logging

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    Attribute Ratings

    • Cisco Umbrella is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Cisco Umbrella

    84%
    69 Ratings
    5.0

    WSO2 API Manager

    50%
    2 Ratings

    Likelihood to Renew

    10.0

    Cisco Umbrella

    100%
    3 Ratings

    WSO2 API Manager

    N/A
    0 Ratings

    Usability

    9.4

    Cisco Umbrella

    94%
    4 Ratings

    WSO2 API Manager

    N/A
    0 Ratings

    Support Rating

    7.3

    Cisco Umbrella

    73%
    67 Ratings

    WSO2 API Manager

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Cisco Umbrella

    90%
    2 Ratings

    WSO2 API Manager

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Umbrella

    Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
    Nicolas Tenthorey | TrustRadius Reviewer

    WSO2 API Manager

    It's free! No argument can win a fight with that! And it's the only reason I gave it a 5. If you have no money to spend, and a simple environment you'll have a nice product. But free does come with a price. After 5 years we're still struggling with ports, and analytics (it just won't work without any errors caused by some configuration somewhere). An API Manager should work out of the box. The only configuration expertise that any developer wants to invest in, is the configuration of API's. Not the product itself... Anyone who've seen the training material, just for installing this thing will agree that this is not the way to go. Of all the API Managers out there (we've tried 4), WSO2 is the only one were you need to know how this dragon of a java application works internally. Did I already mention the humongous amount of config files?
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Umbrella

    • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
    • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
    • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
    Jeff Collins | TrustRadius Reviewer

    WSO2 API Manager

    • Nice API store-front capability
    • Management of users and permissions
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Umbrella

    • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
    • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
    Randy Zuehlke | TrustRadius Reviewer

    WSO2 API Manager

    • Installation of this product is a hell. You need to be an expert to get this running together with WSO2 Analytics. It uses a really confusing method of "port + 1" to connect extra products. I guess this was meant to provide a handy way to add new WSO2 products. In reality you'll need to scroll through numerous config files to set this straight. If you use this out of the box, everything will work all right. But the moment you add SSL certificates, DNS names and you'll need special ports to configure your firewall, this product becomes unmaintainable.
    • The "Store" provides a nice way to group API's. However, the "Publisher" does not... if you have more than 30 API's searching for API's becomes really annoying.
    • The number of configs in this product is huge. As a developer myself, I've never seen (and definitely never created) a product that needed that much config files. Installation and maintenance of products should be stupidly simple, since no developer nor infrastructure person wants to learn something that "just" needs to be a tool.. opposed to being a whole new area of expertise. After using WSO2 API Manager for a while, we wanted to change the admin password... this should be simple enough, like just change the password in "Carbon." But nope. The whole WSO2 environment crashed. We just gave up. Too dangerous.
    • Why so many different "products"? Publisher, Store, Carbon, and numerous hidden interfaces. Analytics, ESB whatever... No wonder there are so many config files and port issues. Make it simple!!!
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Umbrella

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    WSO2 API Manager

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cisco Umbrella

    Cisco Umbrella 10.0
    Based on 3 answers
    It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
    Randy Zuehlke | TrustRadius Reviewer

    WSO2 API Manager

    No score
    No answers yet
    No answers on this topic

    Usability

    Cisco Umbrella

    Cisco Umbrella 9.4
    Based on 4 answers
    The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
    Randy Zuehlke | TrustRadius Reviewer

    WSO2 API Manager

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Umbrella

    Cisco Umbrella 7.3
    Based on 67 answers
    Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
    Anonymous | TrustRadius Reviewer

    WSO2 API Manager

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Cisco Umbrella

    Cisco Umbrella 9.0
    Based on 2 answers
    Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
    Randy Zuehlke | TrustRadius Reviewer

    WSO2 API Manager

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco Umbrella

    We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
    kevin mcgillicuddy | TrustRadius Reviewer

    WSO2 API Manager

    IBM API Manager is a better enterprise wide tool.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Umbrella

    • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
    • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
    • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
    Anonymous | TrustRadius Reviewer

    WSO2 API Manager

    • We've moved away from legacy SOAP services where nobody knew what services was used by who. WSO2 eliminated at least 90% of time spend on any service.
    • Creating API's (or actually creating the API Management layer...) is so simple that new developers can get away with it in no time. Again, real time gainer.
    • Since creating API's is so simple, developers are very fast in adopting a kind of "Domain thinking". In comparison with Azure API Manager: Azure does not demand knowledge of "how" the product works, but it's definitely more difficult to get an API up and running in Azure. And for some reason, azure does not promote clean domain driven architecture. Domain Driven architecture is the greatest time saver strategy possible. And WSO2 fits nicely in there.
    Anonymous | TrustRadius Reviewer

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