Cisco Webex DX80
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30 Ratings
Polycom RealPresence Immersive Studio
15 Ratings

Cisco Webex DX80

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30 Ratings
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Score 8 out of 100

Based on 30 reviews and ratings

Polycom RealPresence Immersive Studio

15 Ratings
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Score 6.1 out of 100

Based on 15 reviews and ratings

Likelihood to Recommend

Cisco Webex DX80

Perfect for the remote home office/teleworker who needs to collaborate internally and externally and perhaps doesn't want an additional phone on their desk. Well suited for people who are on meetings a lot and want to have something similar to a face-to-face with a high-quality and streamlined experience.

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Anonymous | TrustRadius Reviewer
Verified User
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Polycom RealPresence Immersive Studio

I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Cisco Webex DX80

  • It's super easy to use.
  • It looks nice.
  • Sound and video quality is great.
  • UI and performance are great.
  • Build quality is great.

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Anonymous | TrustRadius Reviewer
Verified User
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Polycom RealPresence Immersive Studio

  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences

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Michael Timms | TrustRadius Reviewer
Michael Timms
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Cons

Cisco Webex DX80

  • Lacking fancy features like background blurrying and MS Teams integration ( available on the desk pro device)
  • During setup the difference between registering the device as either s perdonal or room device wasn't clear untill I wasn't able to perform certain actions such as teansferring a meeting from mobile to dx80. I had to reset and re-register the device in room mode to get it to work as I expected.

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Wouter Hindriks | TrustRadius Reviewer
Wouter Hindriks
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Polycom RealPresence Immersive Studio

  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 9 answers
Good for an average mid to upper management user pool, who are in the range of 5 to 6 on tech-savviness factor on a scale of 1 to 10—where 10 is the most tech-savvy and wants the latest and greatest, They will find these endpoints as serving their purpose and needs. Now anyone who is in the 7 to 10 range will be vocal and critical about the limitations and how it is not providing any new features. Only if they knew these puppies were not built to handle newer and the latest razzle-dazzle.

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Anonymous | TrustRadius Reviewer
Verified User
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Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 17 answers
We have never had any issues so far except that there is some flakiness in the internet bandwidth now that everyone works from home, etc. We have a very good IT team that is on top of any challenges executives face while using the system. They also take care proactively of any updates they need to do to keep everything up and working.

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Anonymous | TrustRadius Reviewer
Verified User
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Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex DX80

We use the complete Cisco Webex portfolio of products to complement each other to ensure a very productive and efficient collaborative offering. All systems work very well together and in tandem with the Cisco infrastructure that we have within our company including telecommunications. The integration with email platforms as well to allow for the synchronization of calendars and other information is a great asset to team members.

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Brian Socia | TrustRadius Reviewer
Brian Socia
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Polycom RealPresence Immersive Studio

Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Cisco Webex DX80

  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.

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Joshua Baever | TrustRadius Reviewer
Joshua Baever
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Polycom RealPresence Immersive Studio

  • Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
  • As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
  • As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.

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Michael Timms | TrustRadius Reviewer
Michael Timms
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Screenshots

Polycom RealPresence Immersive Studio

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Pricing Details

Cisco Webex DX80

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Polycom RealPresence Immersive Studio

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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